Post on 27-Feb-2022
transcript
Reinvent Your Workplace
NEWGEN SOFTWARE
COPYRIGHT 2017, NEWGEN SOFTWARE INC.
2019
COPYRIGHT 2017, NEWGEN SOFTWARE
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27 years 1400+ Installations across 66 countries150+ SSC Customers Globally
2800+ Employeesand 100+ partners
40+ Patentsacross 20+ verticals
World’s largest ECM deployment with 14 Bn docs processed is on Newgen Platform
Strong Industry Recognition :
• Gartner (Only vendor to feature in Gartner MQs
for iBPMS, ECM, CMF)
• Forrester
Industry’s Leading BPM based Solution Accelerator Frameworks
Newgen Software Technologies Ltd. BSE: 540900 | NSE: NEWGEN ISIN: INE619B01017
287R&D Employees
(10% of total employees)
OEM Complete Ownership for Successful project execution
Recognized as a “Leader” in the
report for “Digital Process
Automation Software”, Q3 2017
Newgen’s Own Services
Newgen’s Partner Network
Dedicated EU & UK based implementation team, offshore team from India
Newgen Services Ecosystem
Customer across 20+ Verticals
COPYRIGHT 2017, NEWGEN SOFTWARE 4
BFSI GOVERNMENT SHARED SERVICES & BPO
MANUFACTURING
TELECOMHEALTHCARE
Customer across 20+ Verticals (contd.)
COPYRIGHT 2017, NEWGEN SOFTWARE 5
UTILITIES LEGAL PHARMA
REAL ESTATE OTHERS
MULTIMEDIA
EDUCATION DEFENSE
▪ Presence in 14 countries across Africa
▪ Scaled up to 25 banks in a short span of 3 years
▪ Pan African roll out for Ecobank for its 27 affiliate banks
▪ Presence in more than 10 countries across APAC
▪ Newgen Subsidiary in Singapore & Malaysia
▪ 50+ clients and focus on ASEAN countries
▪ 9 out of Top 10 Indian banks are using Newgen
AMERICAS
▪ US operations growing faster
▪ Larger BPM Cloud Deployment (HP, Genpact)
▪ One of the customers serves its customers in 11 states
▪ 7 of Top 15 banks are clients
▪ Presence in 8 out of 11 countries across Middle East
▪ 125+ clients in Middle East
ASIA PACIFIC
AFRICA
EME
Some of our Large Global Deployments
Delivering Faster and Cost Effective Solutions
COPYRIGHT 2017, NEWGEN SOFTWARE
High Quality Deliverables▪ Constant involvement of the customer throughout
the product development phase, eliminates last minute surprises
▪ Iterative prototyping ensures the customer gets what he or she wants
▪ Complete ownership of delivering the right solution to the client
Speed of Delivery▪ Faster development as there is better clarity of the
business requirement▪ Less time in UAT as the end product is similar to
the last prototype seen by the customer
ProAgile IMPLEMENTATION METHODOLOGYComplete Product Suite
▪ Less vendors to manage▪ Less maintenance effort▪ Less training required
Well Integrated Product Suite▪ Almost zero time required to integrate
Newgen’s organically developed products
PRODUCT▪ Newgen domain consultants with strong
experience across verticals
▪ Best Practices’ based implementation
▪ Over 60% ready templates for many vertical solutions thus reducing the time to deliver
▪ Low iterations due to Newgen consultants’ ability to map customer requirements to the products, efficiently
DOMAIN EXPERTISE
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Newgen Platform Overview
Adapt EngageDigitize Process
▪ Capture/Scan▪ Extract▪ Classify▪ Store▪ Archive/Retrieve▪ Dispose
▪ Design/Model▪ Collaborate▪ Build▪ Deploy▪ Monitor/Analyze▪ Optimize
▪ Assess/Allocate▪ Investigate▪ Analyze▪ Contextualize▪ Collaborate▪ Respond/Decide
▪ On-demand communications
▪ Enhance Customer Experiences
▪ Multi-channel interactions
Enterprise Content Management
Workflow Management System
Case ManagementCustomer
Communication Management
Process &Content Analytics
Robotic Process Automation(iBPS RPA)
DigitalSensing
NewgenEnterprise Cloud
Platforms
Newgen Enterprise Mobility Framework
(NEMF)
Initiation Channels
Scan
Social
Mobile
IoT
Empowering Knowledge Workers
Personalization CollaborationCase Management Exceptions
Integration Adaptors like:Enabling Digital Transformation
Social AnalyticsMobile CloudCEP
Driving Continuous Process Improvement
Modeler ECM Simulator RepositoryBAM BRMSExecution Engine
Newgen iBPS Product Suite
Features Summary
• Responsive, HTML5 based smart forms• Reusable form fragments across processes• Rule based forms
• Design time collaborative process modelling environment
• Role based runtime collaboration for screen sharing
• Real time process monitoring
• Role based specific dashboards and reports• Drill down reports
• Model driven user interface composition• Configurable personalized workbenches• Single window access to internal &
external applications
• On the go accessibility of tasks from any
location• Offline mode to work in intermittent connectivity• Support for iOS & Android mobile
• Web based, user friendly process modeler• Swimlane based workflow designs for
simplified work allocation• Process validation for optimal and error
free process
Collaboration
Process Modeling
Responsive Forms
Reporting & Dashboard
Mobility
Single Unified Interface
ECM Product: Overview
Process and ManageCreate/Capture Archive/Record
Deliver
MS Office
Scanner / MFP
Mobile
CAD/XML/PDF
Social Content
Hotfolders/ Fax /E-mail
• Document Centric Workflows• Monitoring & Tracking• Exception Handling• Trigger & Notification
• Centralized Repository• Strong Search Capabilities• Enterprise Class Security• Highly Scalable• Advanced Content Analytics• Audit Trails
File Plan
Retention/Disposition
Social RMS
Web Interface
Core Applications
Mobile
E-mail/ Fax
DoD 5015.2 Certified
Features Summary
• On the go access to the enterprise document repository
• Easy search, retrieve, download and share content using Mobile
• Available on Amazon and Azure cloud. Also deployable on private cloud.
Content Management
• Comprehensive library services including check-in / check-out and versioning
• Easy search and retrieval of content from centralized repository
• Supports interoperability through CMIS compliance
▪ Monitor social media pages (Facebook, Twitter, LinkedIn etc.)
▪ Segregate social posts into categories like complaint, request, profanity etc.
▪ View, archive and reply to social messages
• Graphical Process Modeler for designing document centric business processes
• Highly configurable, easy-to-build efficient user desktops
• 360-degree Business Activity Monitoring to monitor process performance
• DoD 5015.2 & NRAA certified Records Management System
• Management of physical and electronic records
• Storage Rules, Retention Rules and Disposition Rules
• Facilitates capture of critical business information from multiple sources
• Flexibility to create customized document capture workflows
• Barcode, OCR and MICR extraction capabilities
Content Management
Workflow/BPM
Records Management
Social RMS
Mobility & Cloud
Multi Channel Capture
Solution Accelerators
- Transactional• Accounts Payable (AP) or Procure-
To-Pay (PTP)
• Accounts Receivable (AR) or Sales-Order-To-Cash (SOTC)
• PO Approval
• Order to Cash
• Collections
• General Ledger (GL) or Records-To-Reports (RTR)
• Fixed Assets Management (FA) or CAPEX Management
• Tender Processing / Quotation Management
• Freight Bill Processing – Inward & Outward
- Master Data Management• Vendor Master
• Price Master
• Item Master
• Vendor/Consultant Agreements
• Lease & Agreements
- Query Resolution• Vendor Query Management
FINANCE AND ACCOUNTS
- Employee Reimbursements• Travel & Expense
• Medical Claims
• Mobile Reimbursements
• Official Expenses
• PL Encashment
• Advance Request
- Payroll Additions/ Deductions
- Leave Management
- Agreements• Company Lease – Rental House/ Vehicle/ Others
• Employee Contracts – Full-time/ Consultant / Part-time
- Overall Processes
- Hire-to-Retire• Indent
• On boarding
• Ongoing Appraisals
• Exit Formalities
HUMAN RESOURCES(Self service)
- Service Request Process
- Travel desk Management• Ticketing System
• Hotel Booking Process
• Conveyance Approval Process
- Lease Accommodation Approval Process
- Suggestion Scheme Process
ADMIN
- Media and marketing request processing
- Retail shops & Services On boarding
- Promotions Request processing
SALES MARKETING
CONTRACT MANAGEMENT
Electronic Document & Record Management System
Creation Active Use Semi-Active Use Final Outcome
CAPTURE
MS-OfficeProcess
Scanner
Mobile Social Content
Documents Management
Record Management
Workflow Management
Execution
• Web Interface
PROCESS & MANAGE
z
z
Fax Email
XML / PDF
DELIVER
• Enterprise Systems
• SAP
• Core Applications
Record Declaration
Disposition/ Hold
Vault Management
File Plan/ Retention Policies
• Mobile
• Email/Fax
Monitorin
g