Post on 13-Dec-2015
transcript
DATASorting: Two columns
To get list in vehicle/driver order
Click on second column (driver) then click on first column (vehicle)
INVESTIGATING A COMPLAINTVehicle Events
2015-09-20 04:16:54 07 (CT435) JobResubmit 1780497 - OTHER
2015-09-20 04:16:54 07 (CT435) PenaltyStart Penalty of 300s
2015-09-20 04:21:06 07 (CT435) Job Started Digital IO
2015-09-20 04:21:54 07 (CT435) PenaltyEnd
2015-09-20 04:22:11 07 (CT435) Plot AUSTRALIND
2015-09-20 04:22:12 07 (CT435) Plot Clear
2015-09-20 04:22:35 07 (CT435) Plot Clear
2015-09-20 04:22:49 07 (CT435) Plot AUSTRALIND
2015-09-20 04:23:54 07 (CT435) ZoneUpdate PARADE
2015-09-20 04:25:28 07 (CT435) ZoneUpdate INNER HARBOUR
2015-09-20 04:27:08 07 (CT435) ZoneUpdate EATON
2015-09-20 04:29:02 07 (CT435) ZoneUpdate CLIFTON PARK
2015-09-20 04:30:19 07 (CT435) ZoneUpdate AUSTRALIND
2015-09-20 04:32:49 07 (CT435) Job Completed Digital IO
2015-09-20 04:32:49 07 (CT435) Queue Position 3
2015-09-20 04:32:49 07 (CT435) Plot Clear - Job Completed
2015-09-20 04:32:50 07 (CT435) Vehicle Arrived
2015-09-20 04:32:50 07 (CT435) Hail Job 1780509
2015-09-20 04:32:50 07 (CT435) Fare Details 1780509
2015-09-20 04:32:55 07 (CT435) Plot Clear
2015-09-20 04:32:55 07 (CT435) Queue Position 2
SWITCHING CARRIER
Normally use the ‘preferred’ carrier.
Will try alternate carrier when preferred carrier not available.
Usually happens when a car goes out of town.
SOFTWARE VERSIONBooking client
Updates automatically when started.
Should be using 64 bit version of Windows (unless very old computer)
Prefer 64 bit version of Java. Must have 64 bit Windows.
Client Version Number
Java Version Number
Microsoft 32 bit/64 bit version
Java32 bit/64 bit version
Handset Number for Screenpops
SOFTWARE UPDATESVehiclesVersion Number on login screen
Updates are sent to the vehicles.
Restart required. Normally overnight
Rotate spares so they can be upgraded.
DRIVER GUIDE
Available on the website and hardcopy
Ideally print on A5 paper, landscape mode, duplex (double sided), flip on long edge.
CHANGING A BOOKING
Booking can be changed until car goes engaged. Driver notified.
You can copy existing booking