NJROTCNS-4

Leadership and Ethics

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Lesson 07.03Communication:

Case Evaluation Response

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In this lesson you will explain your decision-making process using the communication case evaluation response form.

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Lesson Goal

Learning Objectives

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• Explain the decisions made for the Communication Case Evaluation.

• Determine the proper response to the Communication Case Evaluation.

• Summarize communications lessons learned for the Communication Case Evaluation.

Lesson 07.03

Warm-up Question

CPS Question 1

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Read and Analyze

Previously:

•You read and analyzed the Communication Case Evaluation on p. 87.

•You also completed Case Response forms.

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Class Participation

Your Instructor will call on individuals to:

•Read their response from their Case Evaluation Response forms.

•Discuss issues concerning the Communication Case in a group discussion.

•Discuss communications lessons learned.

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Case Review

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Key facts:

•Strong lack of communication between O-3 and E-8.

•Subordinates could not use the chain of command.

•The O-3 did nothing to fix it – only made matters worse.

Case Review

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Key facts:

•The lack of O-3 and E-8 communication resulted in routine fiascos.

•This training command unit lacked leadership by example.

•The O-3 and E-8 had feelings that can be described as “hatred.”

Case Review

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Key facts:

•You are the CO and know what is going on.

•You need to take steps to fix the problem – now!

Communications Keeps Information Flowing

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Select Video to Start or Pause

Learning Check

CPS Question 2

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Critical Case Evaluation Form

• Read your answers to questions on Critical Case Evaluation form on pp. 88–89.

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Pressure

Question:•Is there pressure from peers, subordinates, seniors, or other sources to behave in an unethical manner?

•If yes, who or what is the source of the pressure?

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Pressure Answers

Pressure from peers, subordinates, seniors, or others?

•Yes – from subordinates to make the chain of command function properly.

•Yes – from everyone for teamwork to prevent fiascos.

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Pressure Answers

Pressure from peers, subordinates, seniors, or others?

•Yes – from the CO to correct the communications problem.

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Question:

•Does the leader validate the facts and obtain clarification?

•If no, what action does the leader need to take?

Seek the Truth

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Does the CO validate the facts and obtain clarification?

•No, not initially. Considers acting only when situation gets out of control.

•0-3 and E-8 show no leadership example to “work out” the problem.

Seek the Truth Answers

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Learning Check

CPS Question 3

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Subordinates

Question:

•Do the factors in the case affect subordinates and their perception of the leader?

•If yes, what effect is caused to the subordinates?

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Subordinates Answers

Subordinates and their perception of the leader affected?

•Yes – chain of command not working properly.

•Yes – absence of “leadership by example.”

•Yes – poor morale because of ongoing conflict.

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Subordinates AnswersSubordinates and their perception of the leader affected?

•Yes – subordinates unable to properly do their job.

•Yes – subordinates reluctant to take sides and get involved.

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Organization

Question:

•Is an ethical work environment being maintained?

•If no, what action does the leader need to take?

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Organization Answers

Ethical work environment being maintained?

•No – work avoidance with certain individuals causes problems.

•No – chain of command is not functioning.

•No – other issues probably being handled improperly.

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Organization Answers

Ethical work environment being maintained?

•No – standards of proper conduct not being maintained.

•No – toleration of a bad environment is setting a poor example.

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Learning Check

CPS Question 4

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Know the Rules

Question:

•Does the leader properly enforce the rules, regulations, or policies?

•If no, what action does the leader need to take?

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Know the Rules Answers

Leader properly enforce the rules and regulations?

• The CO, O-3, and E-8 should know the rules.

• The CO should properly enforce the rules.

• The CO should promote communications in chain.

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Additional Points

Question:

•Are there any additional points to consider?

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Additional Points AnswersAny additional points?

• The O-3 and E-8 did not know how to resolve their differences.

• The CO should have stepped in to counsel the O-3 and E-8.

• Reassignment would be a possibility.

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Case Evaluation Response Form

• Read you answer to the Critical Case Evaluation form on p. 90.

• Answer the question “What would you do and why?”

• Are there lessons to be learned from this case study?

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Learning Check

CPS Question 5

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What Actually Happened?

The CO:

•Did nothing – no intervention whatsoever.

•Was responsible for the poor performance of his unit due to a lack of teamwork.

•Did not promote better communication through O-3 and E-8 counseling.

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Lesson Summary

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In this lesson, you have:

•Read and analyzed the Communication Case Evaluation.

•Read your answers to questions on the Critical Case Evaluation forms.

•Participated in a class discussion of what you would do and why.

Lesson 07.03