Ob final draft [20080201]

transcript

Group 3 – SynergyKaberlina Ho

Anita LeeWilliam Lee

Yvonne LiIrene Or

Oscar WongWinnie Yong

MGT6110WMGT6110WOrganizational BehaviourOrganizational BehaviourGroup PresentationGroup Presentation

AgendaStory TellingModel ApplicationExperience SharingConclusion

How do you feel today??How about work

climate? Ever thought of it?

Story TellingHell Is Other People

Fenny – Assistant to big boss

Jean – New Marketing Manager

Big boss

Doris – Fenny’s colleague and friend

Ronald – handsome boss

Good morning, everybody! I’m Jean. I

newly join ABC company as

Marketing Manager

I’m Jean’s handsome boss! You may call me

Ronald!

I referred Jean to this job. I am big boss.

Everyone here listens to me!

I’m Doris. Fenny and I

are colleagues and friends

I’m assistant to big boss.

Call me Fenny!

It’s show time!!

......that is NOT on company's annual report ^^Especially about the former Senior Marketing Manager - Harry.

I want to know more………………..…..

Coffee Break….. Former Senior Marketing Manager - Harry was FIRED ?

……..It was Complicated

Watch Out Fenny….

Fenny ? Fenny ? Fenny ? Fenny ?

Big Boss Assistant

She told me lots of company things !

divides people into groups !

Fenny - Spy on

others ??

Informant

WHY WHY WHY WHY ????????????????????????????????????

Thinking….=.=!....Thinking…..Thinking…..

Doris, Was Harry FIRED by Big Boss?

DorisHe was asked to leave because our Big Boss didn’t like him!

Harry had lot of ideas and suggested changes in the way we work here !!!!

Bravo~

YEAH !!YEAH !!

Big Boss might like you …….

Rubbish!!!!!!

………………………….. and dislike you next

Ronald told me that someone close to our big boss is SPYING on people !!

Always be cautious !Let’s have lunch with Fenny and then go shopping afterwards!

No Thanks !Next time ^^ ( !!!)LUNCH ?

There are lots of FENNIES in this company ! You’ve just been talking to one !

Fennies ….……..

What should I do……......

…………………………..We have to identify

To help Jean……….

Big Boss Leadership Style creates what kind of

Work Climate

Model Application

staff motivation

organization’s history, culture, management strategy and structure,

and external environment

leading and managing practices and competencies

work climate

performance

individual behavior

organizational behavior

leadership style

work climate

(Johnson and Rodway, 2002)Source: Sarah Johnson and Greg Rodway, 2002. Creating a Work Climate That Motivates Staff and Improves Performance. The Manager by Management Sciences for Health, Vol. 11, No. 3, 2002

individual behavior

leadership style

work climate

Leadership Styles

Source: Daniel Goleman, 2000. Leadership that gets results. Harvard Business Review, March-April

AuthoritativeAffiliativeCoachingDemocraticCoercivePacesetting(Goleman, 2000)

Authoritative

Come with me.Affiliative

People come first.

Mother Teresa of Calcutta

Mao Zedong

Self-confidence, Empathy,

Change Catalyst

Empathy, Building Relationships,

Communication

Leadership Style in Phrases

Coaching

Try this.

Zhao Ziyang

Democratic

What do you think?

Martin Luther King

Developing others, Empathy,

Self-Awareness

Collaboration, Team Leadership, Communication

Coercive

Do what I tell you.

Adolf Hilter

Pacesetting

Do as I do, now.

Qin Shi Huang

Drive to Achieve, Initiative,

Self-control

Conscientiousness,Drive to achieve,

Initiative

Big boss

What Leadership Style is Big Boss???? Authoritati

Affiliative?

Coaching? Democratic?

Coercive?

Pacesetting?

Work Climate Work climate: what it feels like to work in a

individual behavior

leadership style

work climate

6 Dimensions of

Work Climate:•Flexibility•Responsibility•Standards•Rewards•Clarity•Commitment(Goleman, 2000)

Leadership Styles and Work ClimateAuthoritativ

eAffiliative Democratic Coaching Coercive Pacesettin

Leaders in this style

DimensionOf Work Climate

“Come with me.”

“People come first.”

“What do you think?”

“Try this.” “Do what I tell you.”

“Do as I do, now.”

Flexibility ++ ++ ++ + -- -Responsibility

+ + + + -- +Standards ++ ++ + ++ + -Rewards +++ +++ ++ ++ - --Clarity +++ ++ ++ ++ - --Commitment ++ ++ + + - -Overall impact on work climateSource: Daniel Goleman, 2000. Leadership that gets results. Harvard Business Review, March-April

Mao Zedong Mother Teresa of Calcutta

Martin Luther King

Zhao Ziyang

Adolf Hilter

Qin Shi Huang

Negative

Positive

FearDefensive

Playing Safe

InvestRelationshi

Impression Management Techniques

Flattery /Association

EmployeesResponse

Response to Political Behavior

Actions Taken by Employees

Work Climate - Individual Behavior

Be YourselvesNo ResponseNeutral

Work Climate

Experience Sharing

Team StructureNational Sales ManagerNational Sales Manager

Asst. Sales Manager(HK - Winnie)

Regional Sales Manager(Guangzhou)

Regional Sales Manager(Shanghai)

Regional Sales Manager(Beijing)

Sales Executive

Senior Store Supervisor

Personality of NSMAlways be happyOpen-mindedGenerousCareOptimistic

When we are rejected…

Jesus will give you the hint. Think positive.

When we have arguments…

Think from their angles and get to know their purposes.

Affiliative Leadership StyleAuthoritati

veAffiliative Democratic Coaching Coercive Pacesettin

gFlexibility ++ ++ ++ + -- -Responsibility

+ + + + -- +Standards ++ ++ + ++ + -Rewards +++ +++ ++ ++ - --Clarity +++ ++ ++ ++ - --Commitment ++ ++ + + - -Overall impact on work climate

Most Strongly Positive

Positive Positive Positive Negative Negative

Positive Work Climate

ResponsibilityInitiative

Commitment

Innovation Challenge

Conclusion

Take Up Responsibility

Leadership Style

Work Climate

Negative

Motivated Committed

Play Safe

FlatteryAssociation

InvestRelationshi

Defensive

Impression Management Techniques

EmployeeResponse

Response to Political Behavior

Actions Taken

by Employees

Leadership Style - Work Climate - Individual Behavior

Positive

Be YourselvesNeutralNo Response

Think Positive!

Act Positive!

You Will Be The Winner!!

~ Thank You Very Much ~