ONLINE COMPLAINT MANAGEMENT SYSTEM

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PRACTICAL TRAINING SEMINAR

SUBMITTED BY-HIMANSHU CHAURISHIYA

N.T.P.C. ANTA POWER PLANT

INTODUCTION

• NTPC, the largest power company in india,was setup in 1975 to accelerate power development in the country.

• Capacity of this power plant is 419.33 MW.

• It is the combined cycle power plant.

• N.T.P.C. has seven gas based power stations including N.T.P.C. Anta.

• N.T.P.C. Anta has three gas turbines and one steam turbine generator.

POWER GENERATION

NAPTHA PLANT

ROAD TANKER

CONTROL ROOM

NATURAL GAS PLANT

PIPELINE

COMBINED CYCLE TECHNOLOGY

COMBINED CYCLE TECHNOLOGY• In power plants a widely used combination is a

gas turbine burning Natural Gas whose hot exhaust powers a steam power plant. This is called a combined cycle gas turbine plant.

• Combined Cycle Plant produces electricity from two sources of energy instead of one.

• N.T.P.C. Anta has three gas turbines generator sets of 89.20 MW and one steam generator set of 153.20 MW.

• GAS TURBINE are equipped with dual fuel burner for gaseous fuel and liquid fuel.

HOW ELECTRICITY GETS TO YOUR HOME?

INTRODUCTION -PHP

• PHP : Hypertext Pre-processor

• PHP is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML.

• PHP is a server-side scripting language, like ASP

• PHP scripts are executed on the server

• PHP supports many databases (MySQL, Informix, Oracle, Sybase, Solid, PostgreSQL, Generic ODBC, etc.)

Continue…..

• PHP files can contain text, HTML tags and scripts

• PHP files are returned to the browser as plain HTML

• PHP files have a file extension of ".php", ".php3", or ".phtml"

• PHP is an open source software

• PHP is free to download and use

INTRODUCTION -PHP

• MySQL is a database server

• MySQL is ideal for both small and large applications

• MySQL supports standard SQL

• MySQL compiles on a number of platforms

• MySQL is free to download and use

• A computer or device on a network that manages network resources. There are many different types of servers. For example:

• File server: A computer and storage device dedicated to storing files. Any user on the network can store files on the server.

• Print server: A computer that manages one or more printers, and a network server is a computer that manages network traffic.

• Database server: A computer system that processes database queries.

SERVER

• A hard disk drive (HDD also hard drive, hard disk, or disk drive) is a device for storing and retrieving digital information, primarily computer data. It consists of one or more rigid (hence "hard") rapidly rotating discs (platters) coated with magnetic material, and with magnetic heads arranged to write data to the surfaces and read it from them.

• The hard disk drive is the main, and usually largest, data storage device in a computer. The operating system, software titles and most other files are stored in the hard disk drive.

HARD DISK

• The PHP interpreter processes the page, communicating with file systems, databases, and email servers as necessary, and then delivers a web page to the web server to return to the browser.

• PHP interpreter extract a code within enclosing and closing tags.

PHP INTERPRETER

• A web browser is a software application for retrieving, presenting, and traversing information resources on the World Wide Web. An information resource is identified by a Uniform Resource Identifier (URI) and may be a web page, image, video, or other piece of content. Hyperlinks present in resources enable users easily to navigate their browsers to related resources. A web browser can also be defined as an application software or program designed to enable users to access, retrieve and view documents and other resources on the Internet.

BROWSER

HOW IT WORKS?

• Software allows user to register complaints i.e. Electricity complaint or Telephone complaint.

• Software has login page to sign-in where user enters a username and password to register a complaint.

• New user sign-up to register a complaint. This software contain sign-up form that is to be filled by the user .

• Software also provide complaint number with detail.

INTRODUCTION-OCMS

WHY OCMS?

OPEN 24 HOURS

DISABLED GO

SPEEDY

OLD-AGE HUMAN ERROR

SCREENSHOTS

WELCOME

LOGIN VALIDATION

SIGN-UP

SIGN-UP VALIDATION

SIGNING-UP

ACTIVATION BY EMAIL

RECEIVED MESSEAGE

ACTIVATION-LINK

COMPLAINT

COMPLAINT FORM

DISPLAYING DETAILS OF COMPLAINTS

USER-PROFILE

UPDATE PASSWORD

DATABASE

SQL RESULT

SQL RESULT WITH UPDATE PASSWORD

CONTACT US HERE

ANY QUERIES?

THANK YOU

ONLINE COMPLAINT MANAGEMENT SYSTEM

Technology