Post on 14-Nov-2015
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Oracle BPM Suite 11g Overview
Dan Tortorici
Director, Product Marketing
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracles products remains at the sole discretion of Oracle.
4AGENDA
Why BPM?
Oracle BPM Suite 11g
Customer Successes
Final Thoughts
5AGENDA
Why BPM?
Oracle BPM Suite 11g
Customer Successes
Final Thoughts
Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
Finance & HR
Organizational Units
Real-world business processes span
organizations, systems and applications.
SFA Product LMSInv
MGMTB2B
product SCM product DB ERPCRMERP MES
Enterprise Infrastructure Services
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
The Value of Business Process Management
2010 Oracle Corporation Oracle Confidential 6
Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
Finance & HR
Organizational Units
Real-world business processes span
organizations, systems and applications.
Pro
ce
ss
es
Product Configuration
Order Management
Warranty & Returns Management
SFA Product LMSInv
MGMTB2B
product SCM product DB ERPCRMERP MES
Enterprise Infrastructure Services
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
The Value of Business Process Management
2010 Oracle Corporation Oracle Confidential 7
The Benefits of BPM
Know the current status and outcome of your processes & business
Better, faster and more cost effective than your current alternative
Efficiency Visibility Agility
Me
tric
sR
esu
lts
Adapt quickly to changing business conditions
Utilization, capacity
Throughput, speed
Quality, yield, exceptions
Financial
Organizational
SLA failure rate
Rate of non-compliance
Speed to create & change processes
Time to market
Reduced Cost
Improved productivity/ROI
Effective resource utilization
Better quality / service
Managed, lower risk
Compliance
Financial accountability
Lower capital reserves
Better visibility
New revenue growth
Market share growth
Increased competitiveness
Thought leadership
2010 Oracle Corporation Oracle Confidential 8
Bu
sin
ess
BPM and SOA Optional Efficiency & Agility Synergy
Model
ImplementExecute
MeasureBPM Enables
Business
AgilityProcess Lifecycle
Bu
sin
ess
BPM and SOA Optional Efficiency & Agility Synergy
Model
ImplementExecute
MeasureBPM Enables
Business
AgilityProcess Lifecycle
IT
ManageProvide
ArchitectBuild
Discover ServicesConsume Services
Service LifecycleSOA Enables
IT Agility
Success Depends on Business Impact and Process
Complexity
Customer Support/Help Desk Claims Eligibility
Sarbanes-Oxley Inventory Mgmt.
HR Mgmt. Transportation Mgmt.
Claims Re-pricing
Automated Expense Report Mgmt.
Claims Adjudication Order-to-Cash
Customer Provisioning
Customer Credit Mgmt. Order Mgmt.
Field Service Mgmt.
Loan Origination Sourcing
Benefits Administration
Product Lifecycle Mgmt.
Risk Mgmt.
Service Billing
Employee On Boarding
Revenue Recovery
HIPAA Compliance Reverse Logistics
Low High
High
Process
Impact
Process
Complexity
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AGENDA
Why BPM?
Oracle BPM Suite 11g
Customer Successes
Final Thoughts
Oracle BPM Suite 11g
Unified Process Foundation
User- centric Design
Social BPM
Simplifies achieving process management success with a complete
solution for all types of processes by providing a unified process
foundation, user-centric design, and social BPM interaction
Oracle BPM Suite 11g
BPM Suite 11g
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Oracle BPM Suite 11g
Oracle BPM Suite 11g
User- centric Design
BPM
Studio
Process
Composer
WYDIWYE
Model
Multichannel
Development
Process
Analysis
Social BPM
WorkspaceProcess
Spaces
Enterprise 2.0
Services
Unstructured
Processes
Business
Process Guides
Unified Process Foundation
Unified
Engine
Business
Catalog
End-to-End
Management
Scalable
Architecture
Integration
Services
Simplifies achieving process management success with a complete
solution for all types of processes by providing a unified process
foundation, user-centric design, and social BPM interaction
2010 Oracle Corporation Oracle Confidential 14
Unified Process Foundation
Unified engine BPEL, BPMN, Rules, Human Workflow to support ALL types of processes
Business catalog A registry of services and objects that enables IT to provide prewired processes and human tasks to be assembled in Process Composer
End-to-end management & monitoring - Find faults that have happened
anywhere in the system and take corrective action
Integration Services Adapters, UDDI integration, CEP integration, BI action framework integration, Identity management integration
Scalable architecture From simple to complex tasks, and large volumes of transactions
Unified Process Foundation
Unified Engine
Business Catalog
End-to-End Management
Scalable Architecture
Integration Services
Simplifies process development, deployment, monitoring, and execution with a unified engine and pre-integration of process subsystems.
2010 Oracle Corporation Oracle Confidential 15
Unified Process Engine
Unified runtime engine with BPMN 2.0, BPEL, Rules,
and Human Workflow
Native BPMN 2.0 implementation
Common services with SOA Suite
Unified security with Oracle Platform Security Services
Unified Runtime
BPMN
Policy Manager
Optimized
binding
Human
Workflow
Business
Rules
Oracle Service Bus
Common JCA-based connectivity infrastructure
Repository
BAM
B2B
MediatorBPEL
Integration ServicesSimplified connection to applications, middleware, and services
Value
Adapters for traditional integration
Common services with SOA Suite
UDDI and WSIL repository integration
BAM integration with standard and custom reports
BI integration with Action Framework for initiating processes
CEP integration
MS Office integration
Oracle BPM Suite 11g
Bring systems into processes with your choice of technology
Extract additional value from your SOA investments
Tailor analysis to a variety of business needs
Insight to action from Business Intelligence
Use large data sets as input to processes
Initiating and viewing tasks in your tool of
choice
Oracle BPM Suite 11g Value
2010 Oracle Corporation Oracle Confidential 17
ApplicationsEventsPaper FormsContent Repositories
Business
IntelligenceIdentity
Directories
User-centric Design
BPM Studio Role-based modeling and development. dashboards, BPA roundtrip, ARIS repository integration, BPMN 2.0 design, decision tables, entity
variables, forms designer
Process Composer Web-based process modeling and deployment
Process Analysis Process analysis, audits, simulation, gap, redundancy, rich graphical editor, BAM integration
WYSIWYE what you see is what you execute process model
Multichannel dev Build processes, portals, and web apps with same JDeveloper tool, MS office integration, multichannel notifications
User- centric Design
BPM Studio
Process Composer
WYSIWYE Model
Multichannel Development
Process Analysis
Simplifies the process management lifecycle with tools for all participants and a unified what you see is what you execute (WYSIWYE) model.
2010 Oracle Corporation Oracle Confidential 18
BPM Studio and Process Composer
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Business Process Management Lifecycle
Enterprise
Architects
Define business
architecture
Business Analysts
Model processes
Developers
Populate business
catalog and
implement details
LOB Owners
Collaborate with
business analysts and
tailor-to-fit processes
Business Users
Collaborate and
innovate
IT Operations
Manage and
monitorTeam
Measure, analyze,
improve, govern
2010 Oracle Corporation Oracle Confidential 20
BPM Lifecycle: Enterprise 2.0 Adds Richness
Enterprise
Architects
Define business
architecture
Business Analysts
Model processes
Developers
Populate business
catalog and
implement details
LOB Owners
Collaborate with
business analysts and
tailor-to-fit processes
Business Users
Collaborate and
innovate
IT Operations
Manage and
monitorTeam
Measure, analyze,
improve, govern
2010 Oracle Corporation Oracle Confidential 21
Social BPM
Workspace Simple, out-of-the-box process participant portal
Process Spaces Customized team spaces for modeling collaboration, process instance collaboration, and process overview collaboration.
Enterprise 2.0 services Blogs, Wikis, Presence,
Business process guides Milestone centered view of process that simplifies collaboration with the business
Unstructured processes Addresses the myriad of exceptions and dynamic nature that many business processes require
Social BPM
WorkspaceProcess Spaces
Enterprise 2.0 Services
Unstructured Processes
Business Process Guides
Social BPM interaction simplifies and extends collaboration providing new ways to communicate and simplify work.
2010 Oracle Corporation Oracle Confidential 22
Process SpacesModeling, All Processes, and Single Instance
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Process SpacesModeling, All Processes, and Single Instance
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Process SpacesModeling, All Processes, and Single Instance
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Enterprise 2.0 ServicesIncrease channels of communication, timeliness, and reach
Value
Wikis
Blogs
Mashups
Presence
Oracle BPM Suite 11g
Interact with process team on specific subjects
Self publish to entire team
Bring together composite content and application functionality
Determine access and availability of process team members
Oracle BPM Suite 11g Value
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Unstructured ProcessesAccommodate unplanned interaction as part of the process
Value
Add participants anywhere in the task routing flow
Reassign, re-route, and delegate tasks
Oracle BPM Suite 11g
Dynamic, flexible process adaption
Manage more processes
Adapt to complicated processes without complex rules
Oracle BPM Suite 11g
Value
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AGENDA
Why BPM?
Oracle BPM Suite 11g
Customer Successes
Final Thoughts
Camico mutual insurance company reduced policy issuance time by 90%
JP MorganChase automated risk management decreasing processing time by 79%
USMEPCOM Field recruitment queries reduced from up to 3 days to under 30
seconds
Costco improved relationships with key vendors with exact status of any invoice
Delivering Efficiency, Visibility, and Agility
Intercall increased competitive differentiation trough agile process foundation
Comcast can now provides new services in weeks instead of months
Efficiency
Visibility
Agility
2010 Oracle Corporation Oracle Confidential 29
One of the things that the BPM project has really done is it's really changed the outlook
for the company. Instead of people thinking
about manual tasks or thinking about a point
solution for a system, everyone now starts to
look at how we sell services, how we deliver
services, how we handle work in the
business as a workflow.
Rob Ewing
VP, Information Technology,
Intercall
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AGENDA
Why BPM?
Oracle BPM Suite 11g
Customer Successes
Final Thoughts
Final Thoughts
Business process management consistently achieves
improvements in efficiency, business visibility, and agility
A unified process foundation simplifies process
lifecycle with a unified engine and pre-integration of
process subsystems and Oracle Fusion Middleware
User-centric design simplifies process interaction with
tools for all participants
Social BPM interaction simplifies and extends
collaboration providing new ways to communicate and
simplify work.
Oracle BPM Suite 11g simplifies achieving process
management success
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Oracle BPM Suite 11g Unified, Complete, and Social
ONE unified design to
simplify use and remove
complexity
All that you need to
innovate today and scale
from simple to complex
processes
Collaborate more effectively
with social computing in the
context of BPM
2010 Oracle Corporation Oracle Confidential 33
Complete
Social
CompleteUnified
http://www.oracle.com/fusionmiddleware11g
Take the BPM Lifecycle Assessment
Examination
Detailed survey focused on four key
process domains
Diagnosis
Based on complex analytics results
Compared vs. peer group
Prescription Actions to Consider - Go forward
plan based on results
Potential Business Impact - Best
practices identified and utilized
http://www.oracle.com/us/technologies/bpm/index.htm
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