Post on 15-Jul-2015
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Introduction, major disciplines & contributions.
Individual behavior in organization .
S-O-B model for understanding
Biological foundations of human behavior.
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It is a system where individuals work in a systematic and well defined frame work and cooperate with each other to carry out the assigned task.
It is characterized by rules and regulationsStandard operating procedureMultiple departments and specialized jobs.Coordinate the behavior of the organizational sub
system.To meet the organizational and individual goals.
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They guide the behavior of employees.They act as standard for evaluation.Goals helps to evaluate individual performancePeople come together to form organization to
achieve personal as well as collective goals.They use various resources and work process
to achieve those goals
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Managers are responsible for the control and coordination of all the activities in an organization
Managers need to possess technical and behavioral knowledge.
Technical knowledge:-Helps to solve the problem of employees on the job.
Behavioral Knowledge:Guide them to bring about positive change in the behavior of their employees and motivate them to improve their performance.
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ManagementManagementFunctionsFunctions
ManagementManagementFunctionsFunctions
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PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing
LeadingLeadingLeadingLeadingControllingControllingControllingControlling
Knowledge × Skill = Ability
Attitude × Situation =Motivation.
Ability × Motivation=Potential Performance
Human Performance × Resources= Organizational -Performance
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03/21/15 13E X H I B I T 1–3 (cont’d)
E X H I B I T 1–3 (cont’d)
PsychologyThe science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
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SociologyStudies people in relation to their social environment or culture.
Group
Organization system
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Social PsychologyAn area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.
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Political ScienceThe study of the behavior of individuals and groups within a political environment.
Road map to our lives in organisationsHelps us understand and predict organisational
lifeInfluences events in organisationsHelps understand self and others betterHelps a manager get things done betterHelps maintain cordial relationsHighly useful in the field of marketingHelps in career planning and developmentHelps the sustainable growth
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Responding to GlobalizationIncreased foreign assignmentsWorking with people from different cultures
Managing Workforce DiversityDiversityImplications for managers
Recognizing and responding to differences
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Improving Quality and ProductivityQuality management (QM)Process reengineering
Responding to the Labor ShortageChanging work force demographicsFewer skilled laborersEarly retirements and older workers
Improving Customer ServiceIncreased expectation of service qualityCustomer-responsive cultures
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Improving People SkillsEmpowering PeopleStimulating Innovation and ChangeCoping with “Temporariness”Helping Employees Balance Work/ Life &
ConflictsImproving Ethical Behavior
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Knowledge about OB does not help an individual to manage personal life better
It is selfish and exploitativeManagers expect quick-fix solutions-not
possiblePrinciples and practices may not work in the
events of declining fortunesCannot eliminate totally conflict and
frustration
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Heredity
Development
The nervous system
Sensation
Higher mental cognitive process Thinking Problem solving
Attitudes beliefs and values.
Characteristics Age Gender marital status Tenure 03/21/15 26
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Understand behavior Predict
behavior
Why Study Organizatio
nal Behavior?
Influence behavior
The Traditional PerspectiveRegards Human behavior as stimulus response process
Behavior Perspective S-O-B(Situation Organism Behavior) Model
Behavioral perspective based on the input-output system
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According to input –output model stimuli in the form of inputs are processed at a central processing region and converted into output or responses
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Situation(S)
•Stimulus
•Environment
Organism (O)
Physiological
Cognit ive
Psychological
Behavior (B)
Responses
Patterns of behavior
S-O-B Model for understanding individual behavior
S& O interact with one another which is a significant interaction and it is responsible for how a person behaves.B stands for behavior response pattern
All the variables interact with and influence one another.
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Situation: PhysicalSocio-culturalTechnological aspects of
environment.Psychological: CognitivePsychological process Personality of the
individual
Physiological: HeredityNervous system Sense Organs Muscles.Cognitive: ThinkingReasoningProblem solving
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1. Traditional management• Decision making, planning, and controlling
2. Communication• Exchanging routine information and processing
3. Human resource management• Motivating, disciplining, managing conflict, recruitment
Training and Development.
4. Networking• Socializing and interacting with others
1. Traditional management• Decision making, planning, and controlling
2. Communication• Exchanging routine information and processing
3. Human resource management• Motivating, disciplining, managing conflict, recruitment
Training and Development.
4. Networking• Socializing and interacting with others