Post on 23-Dec-2015
transcript
Organisational Journey
http://personcentredcare.health.org.uk
Challenges of Spreading self-management support
Workshop 313th May 2015
Challenges
Leadership & Supportive infrastructure
• Building /resourcing whole-systems approach to supporting self-management and getting full-take up across the local health & social care economy
• Developing a common language across the WHOLE local economy
• Outreach to whole workforce at the same time• Clear and consistent approach to supporting self-
management – keeping consistent standards • Cultural shift – time and focus needed – huge
numbers • Whilst all sites have some good strategic leaders and
clinical / managerial leadership – it is not consistent across all parts of the system
http://personcentredcare.health.org.uk
Challenges
Engaging Service Users• Patient Power remains under-utilised
Skills /development• Maintaining capacity to deliver programmes• When Teams are to be supported, significant effort and
investment can be required, for example, staff can lack confidence at the beginning of their journey; service specifications may need to change to support self-management; skills need to be practiced
Commissioning• Commissioning and securing future commitment to SMS
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Looking at Networks as an example of how we’ve addressed challenges
http://personcentredcare.health.org.uk
Ayrshire & Arran Self Management Network
http://personcentredcare.health.org.uk
Key Challenges to Address
Embedding and spreading SMS –
whole system approach and across
sectors
• Rising awareness and interest in self-management
• Activities and initiatives happening in health, social care, voluntary and independent sectors
• No specific forum for self management
• Willingness and enthusiasm to create, share learn together
Providing ongoing support to clinicians
and people living with long term conditions
• Ongoing ‘expert’ support/coaching following training programmes
• Peer support important
Developing a common language across the WHOLE
local economy
• E.g supported self-management;
• Enablement;• Empowerment;• Recovery; • Person-centred
care;• Co-production;• Shared decision
making
http://personcentredcare.health.org.uk
Aims of Ayrshire & Arran SMS NetworkBased on the feedback from colleagues at the first self management event, broadly, the network aims to
Create a forum for sharing knowledge and information relating to self-management; and
Facilitate a common understanding of what self-management encompasses
Provide a mechanism for highlighting and increasing awareness of good practice
Provide virtual and physical opportunities for networking and skill development
Facilitate support for ‘self management champions’
Progress
360+ members• Health, social care, local authority,
voluntary sector, service users
3 Network learning events per year since 2013• Snapshot presentations and networking
time• Mixed programme – sharing learning from
different sectors• Wide range of topics covered
Reported Benefits of Network
‘being with like- minded people who see benefits of SMS personally and professionally’
‘you get a mix of experiences and
initiatives. It’s good to hear about and share
experiences’
‘hearing positive experiences of individuals
who use SM to gain control over their
condition’
‘lets you hear about new
SMS developments’
‘reflective learning, networking,
developing skills and new approaches to supporting people
with LTC’
‘networking with colleagues and
finding out about available
resources’
‘helps make sense of what is out there by working in partnership/collaboration
‘sharing best practice across Health, Local Authority, 3rd sector and service users’
Activity:
Challenges – How far do these reflect yours?
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Activity:
Challenges “Map”
Which are the most important to you / your organisation now?
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Activity: How have you progressed on the challenges so far?
• Challenges do not necessarily mean blocks to action
• Where are you in relation to yours and how have you made or used opportunities to overcome them
• What role has networking played or how could networking help address the challenges?
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Key learning themes
• Align and integrate • Engage• Good leadership• Passion, belief and resilience• Work collaboratively• Understand what drives behaviour change
and link to SMS • Resources in the current climate• Networking
http://personcentredcare.health.org.uk