Post on 18-Jun-2020
transcript
Orientation Workshop on
E-Learning Modules / Blended Training Program
• The Genesis
• The Context
• The Linkages
• An Overview
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Dr MCRHRDIT is the partner Institute to DoPT for imparting training to
9000 cutting edge level functionaries through
Comprehensive Online Modified Modules for Induction Training
(COMMIT)
During 2017-2018
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The Paradigm Shift (In Environment)
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Stable
Changed
Changing
CHALLENGES OF CHANGE FORCES ACTING ON AN ORGANISATION
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RESPONSE
TIME
RESOURCES
AWARENESS
RESULTS REQUIREMENTS
COMPETITION
SOCIETAL
FORCES
INFORMATION
TECHNOLOGY
MASS
MEDIA
Contd…
CHALLENGES OF CHANGE FORCES ACTING ON AN ORGANISATION
IMPLICATIONS
• PEOPLE ISSUES GAINING PROMINENCE
• CONTINUOUS SKILL ENHANCEMENT REQUIREMENT
• STABILITY GIVING WAY TO CONTINUOUS CHANGE
• LESS EASY TO ACHIEVE RESULTS THROUGH HERARCHICAL CONTROL
• LEARNING, AN ON-GOING PROCESS
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CHALLENGES OF CHANGE CHANGING STRUCTURE & FORM OF ORG.
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TRADITIONAL
CHALLENGES OF CHANGE CHANGING STRUCTURE & FORM OF ORG.
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FUTURE
PERSONAL & PROFESSIONAL EFFECTIVENESS - VARIOUS DIMENSIONS • INDIVIDUAL
• GROUP, TEAM
• ORGANISED SYSTEM
• HUMAN BEHAVIOUR
• ROLE AND RELATIONSHIPS
• OPTIMISATION AND BALANCING
• DOING MORE WITH LESS
• RESPONSIVENESS
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Integrating Different Components • Personal Effectiveness
Self management , awareness, analysis
Time management , timing
• Group Processes Effectiveness
Building Effective Teams
Leadership , Influencing
Conflict handling , resolutions
• Organisational Effectiveness
Problem solving , decision making
Learning organisation
Responding to changing context
Being responsive
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Integrating / Relating Different components
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Self
Performance
Group
/ Team
Tools &
Techniques
Learning
Resources
Results
Time /
Timing
Effectiveness
LINKAGES WITH DESIGN OF FC PROGRAM
• Principles of Management ( 3-Sessions)
• Organization Behavior (17- Sessions )
Individual in an organization
Communication ,Motivation, Interpersonal-Behavior
Working / Building Teams , Group Dynamics
Leadership , Power , Influencing Tactics
Organization Culture , Change
• Human Resource Management & Development in Govt.. Competency Based HRM (4 -Sessions)
• Office Procedures ( 5-Sessions )
• Finance Management in Govt. (4-Sessions)
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Rational of Timing – Orientation Workshop • Opportunity for Self Paced Learning
• Opportunity for Practicing Acquired Learning
• Curtain Raiser for Face-to-Face Training in Management Principles , Organization Behavior, Office Procedures , Finance / Accounts / Budget , RTI Act
• Completion in 60 days time ( before completion of FC )
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National Training Policy (NTP) 2012
Briefs that all civil servants from lowest level
to the highest should be provided training at
the time of their entry in to civil service and at
appropriate intervals in the course of their
career so as to have effective service delivery.
Priority will be given to the training
of front line staff.
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e-Learning modules – Soft Skills
1. Goal setting (45 minutes)
2. Personal and organisation value (70 minutes)
3. Time Management (60 minutes)
4. Stress Management (60 minutes)
5. Leadership (75 minutes)
6. Team Building (60 minutes)
7. Problem Solving and Decision Making (90 minutes)
8. Communication for Citizen Centric Behavior (120 minutes)
9. Conflict Resolution (60 minutes)
10. Emotional Intelligence (70 minutes)
11. Personal and Professional Effectiveness (60 minutes)
12. Motivation (75 minutes) 18
e-Learning Modules - Domain
1. Right to Information (75 minutes)
2. Office Procedures (90 minutes)
3. Financial Accounts & Processes (75 minutes)
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DURATION
Total program duration of 20 hours of e-learning , preceded by an orientation workshop
Have 60 days access to complete the 15 e-learning modules.
On completion of 20 hours of e-learning will be given certificates.
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Who can participate ?
Persons recruited in last 3-years and have not got any opportunity of induction training,
Who have availability and access to computers at work place.
Officers who are keen to develop / enhance Knowledge & Skills , for being more effective
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SALIENT FEATURES
Developed in consultation with state Administrative Training Institutes (ATIs)
Mix of face-to-face (class-room) and in-situ learning
Number of participative exercises on comprehending present profiles & response patterns
Participants get DoPT, GoI certification
Aimed at Training huge number of functionaries with ease
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Overview of 15 modules
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Soft skills Modules- 12
Domain based Modules- 3
1. Goal Setting Duration: 45 Min
UNITS 1. Introduction to Goal Setting 2. Setting SMARTER Goals
LEARNING OBJECTIVES 1. Profile Self on Goal Setting 2. Set a SMARTER goal
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2. Personal and Organisational Values Duration: 70 Min
UNITS
1. Personal Values
2. Organisational Values
3. Being aligned with organisational and personal values
LEARNING OBJECTIVES
1. Define Personal Values
2. Define Organizational Values
3. Describe the need for organizational and personal values
to be aligned
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3. Time Management Duration: 60 Min
UNITS 1. Why Time Management?
2. Challenges to Time Management
3. Prioritisation of Task
4. Need for Focus
LEARNING OBJECTIVES 1. List the benefits of time management
2. List typical challenges to time management
3. Prioritize Time
4. Focus on bigger aspects
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4. Stress Management Duration: 60 Min
UNITS 1. Evaluating Stress
2. Stress at Work
3. Tips and Tricks to reduce stress
LEARNING OBJECTIVES 1. Evaluate how stressed you are
2. Define stress at work
3. Use different methods to de-stress yourself
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5. Leadership Duration: 75Min
UNITS 1. Define Leadership 2. Alignment of Leader with Team members 3. Allocation of Tasks to team members by leader 4. Motivating your team as a leader 5. Lead yourself
LEARNING OBJECTIVES 1. Define Leadership 2. Explain why alignment is so important between team members and the leader 3 Define allocation of tasks to team members based on their competence 4 Describe the importance of motivating others as leader 5 Explain how you yourself can lead by understanding the importance of “Assessment, Challenge and Support(ACS)” in leadership development.
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6. Team Building Duration: 60 Min
UNITS 1. High Performance Team 2. Commitment from entire team 3. Collaboration within the Team 4. Mechanisms to Improve Communication 5. Trust and Team Success
LEARNING OBJECTIVES 1. Define a High Performance Team 2. Describe the impact of a common goal for success 3. Define the importance of collaboration within the team for success 4 Identify mechanisms to improve communication with team members 5 Explain how trusting one another helps the team achieve success
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7. Problem Solving Duration: 90 Min UNITS
1. Need for Problem Solving 2. Define the Problem 3. Different Perspectives 4. Analyzing the Basic/ Root cause of a problem 5. Divergent Thinking 6. Structured step to solve a problem
LEARNING OBJECTIVES 1. Explain the Need for Problem Solving 2. Define the Problem 3. Explain the Need to view a Problem from Different Perspectives 1. Identify the Basic Cause of the Problem using a Technique 2. Explain the Differences between divergent thinking and
conventional approaches to solving problems 3. Define the steps in structured Problem Solving
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8. Communication for Citizen Centric
Behaviour Duration: 120 Min
UNITS 1. Importance of Proper Communication
2. Listening
3. Active Listening Behaviours
4. Being Assertive
5. Effective Communication
LEARNING OBJECTIVES 1. Demonstrate 4 Cs of communication
2. Demonstrate Good Listening Skills
3. Define behaviors that Demonstrate Active Listening
4. Explain the importance of being assertive not aggressive
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9. Conflict Management Duration: 60 Min
UNITS 1. Define Conflict Resolution 2. Steps to Conflict Resolution 3. Conflict Resolution Skills 4. Try for a Win-Win in Negotiation 5. Skills for good Negotiation
LEARNING OBJECTIVES 1. Define Conflict resolution 2. List 6 steps to conflict resolution 3. Identify skills required for conflict resolution 4. Understand win-win negotiation 5. List skills for being a good negotiator
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10. Emotional Intelligence Duration: 75 Min
UNITS 1. Understanding Emotions
2. Intelligence Quotient and Emotional Quotient
3. Emotional Intelligence
4. Tools to develop Emotional Intelligence
LEARNING OBJECTIVES 1. Identify emotions and recognize negative emotions
2. Distinguish between IQ and EQ
3. Explain EI
4. List tips for EI
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11. Personal & Professional
Effectiveness Duration: 60 Min
UNITS 1. Personal Effectiveness 2. Being Efficient at Work 3. Being Effective at Work 4. Being effective from within 5. Qualities of a good Government Employee
LEARNING OBJECTIVES 1. Define Personal Effectiveness 2. Explain how one can be efficient at work 3. Explain how one can be effective at work 4. Explain how one can be effective at within 5. List Qualities of a good Government Employee
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12. Motivation Duration: 75 Min
UNITS 1. Motivation Drives Performance 2. Maslow’s Hierarchy of Needs 3. Motivating Self 4. Self-Motivation Action Plan
LEARNING OBJECTIVES 1. Need for motivation to perform effectively
2. Use Maslow's hierarchy tool to motivate self and others
3. Define actions to motivate self
4. Creating a self motivation Action Plan
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13. Right to Information Duration: 75 Mins
UNITS 1. RTI Act- Purpose 2. RTI Act- Common Terms 3. RTI Act- Process to file a Request 4. RTI Act- Process to Dispose a Request 5. RTI Act- Exemptions from Disclosure 6. RTI Act- Process of Appeal 7. RTI Act- Penalties
LEARNING OBJECTIVES 1. Explain the purpose behind RTI Act, 2005 2. Define the common terms used in RTI 3. Describe the process to file a request under the Act 4. Explain the exemptions from disclosure of information 5. Describe the Process of Appeal available to an information seeker 6. Define the penalties as per RTI Act 2005
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14. Office Procedures Duration: 90Min
UNITS 1. Office and office-system 2. Dak/Tappal System 3. File Management 4. Noting 5. Types of Communication/Letters 6. Record Management
LEARNING OBJECTIVES 1. Define office and the concept of office-system 2. Describe the procedure involved in receipt and opening of Dak/Tappal 3. Describe the procedure of arranging a file, referencing, flagging and linking of files 4. Define Noting 5. Explain the different types and formats of letters used to communicate with the various Government departments and citizens. 6 . State the need for data management
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15. Finance and Accounts Duration: 85 Min
UNITS
1. Budget Preparation and Process
2. Financial Regulations
3. Audit Compliance
4. Procurement Procedure
5. Preparation and Maintenance of cashbook
6. Travel Allowance Rules
LEARNING OBJECTIVES
1. Define Budget & explain budgetary process
2. Explain the key features of financial regulations
3. Define Audits, its purpose and objectives
4. Explain the procedure for procurement
5. Explain the Preparation and Maintenance of cashbook
6. Describe Travel Allowance Rules
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Working Together
• Coming together is beginning,
• Keeping together is progress,
• Working together is success
Henry Ford
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THANK YOU
Computer Lab Allottment
Batch-A Batch-B
Lab - 1 A001 – A041 & B001 – B043 (Room No.116)
Lab -2 A042 – A084 & B044 – B085 (SDG Center)
Lab - 3 A085 – A109 & B086 – B109 (Room No.104) 41
Supporting faculty & staff Lab – 1 (Room No.116)
Smt. Balashree, Faculty
Smt. Aruna, DEO
Sri Srinivas, A.V. Operator
Lab – 2 (SDG Center)
Sri Md. Khadeer, Faculty
Smt. Sudha, DEO
Sri Swaroop, DEO
Sri Venkat Reddy, Network Administrator
Lab – 3 (Room No.104)
Sri Ganapathy, Manager-IT
Smt. Ramalakshmi, DEO
Sri Rajesh, DEO
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