PAH13 Janice Fraser Keynote

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Lean Startup Product TeamsJanice FraserApril 2013

© LUXR.CO APRIL 2013

© LUXR.CO APRIL 2013

TWEET!

#LeanStartupcc @LUXRCO

@clevergirl

© 2013 LUXr Incorporated, www.luxr.co

June & Pete’s Wedding Cake

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Pete June

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April

http://saptstrength.com/

May

June

July

August

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Zoe Clark, The Cake Parlour

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sedonaweddingcakes.com

Zoe Clark, The Cake Parlour

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LEAN Star tup

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LEAN Star tup

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Build measure

learn!

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© LUXR.CO APRIL 2013

Lean Startup is NOT

Cheap Startup

Fast Startup

Shortcut Startup

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An approach for building companies that are creating new products and services in situations of extreme uncertainty.

The approach advocates creating small products that test the entrepreneur’s assumptions, and using customer feedback to evolve the product, thereby reducing waste.

Lean Startup is...

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1. List your assumptions.2. Understand your customers.3. Experiment efficiently.4. Adjust direction based on evidence.

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Lean Startup advocates experiments & learning

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Go backward to go forward.

Learn

Measure

Build

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Think of it like this...

TDD Test-driven product management

A Lean Startup is a test-driven COMPANY

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Victory is measured in

learning.

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Plot the difference

THINK

release

MAKErelease

MAKErelease

MAKE

RISK

= U

NVAL

IDAT

ED EF

FORT

TIME

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Lots of little wigglesRI

SK =

UNV

ALID

ATED

EFFO

RT

TIME

© LUXR.CO APRIL 2013

RISK

= U

NVAL

IDAT

ED EF

FORT

TIME

Each wiggle is a learning cycle.

MAKE

releaseBUILD

LEARN

BUILD

MEASURE

© LUXR.CO APRIL 2013

This will change how you think

about your role, your work, your

team, your process.

© LUXR.CO APRIL 2013

© LUXR.CO APRIL 2013

1. Team first, then product.

2. PM + Dev + UX = 1 Product Team

3. Work out loud.

4. Make processes repeatable, then routine.

5. Don’t get stuck in your happy place.

6. Invest in clarifying the problem.

7. Drive toward goals and measure outcomes.

8. Ideas are cheap. Have a lot of them.

9. Decide quickly. Hold decisions lightly.

10. Don’t carry the past.

Principles for Lean Startup Teams

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Team first, then product

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• Not just who’s on the team, but how they work together (no ninjas, gurus, rockstars!)

• Invest time in developing productive relationships

Team first, then product

Chris Min10 years as CEO, Wharton MBA,

Silicon Valley trained

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Burning social capital

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• Not just who’s on the team, but how they work together (no ninjas, gurus, rockstars!)

• Invest time in developing productive relationships

• Continuous process improvement

Team first, then product

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• Most of your decisions as a team, as a company, will be wrong.

• Flexible teams can solve almost any problem.

• A trusting team wastes little time on pettiness, hurt feelings, arguments

Why does this matter to Lean Startups?

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Lean Startup teams believe in...(from Lean Manufacturing and Extreme Programming)

SimplicityCourageTrust ProcessContinuous Improvement

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“The courage to speak truths, pleasant or unpleasant, fosters communication and trust.

“The courage to discard failing solutions and seek new ones encourages simplicity.

“The courage to seek real, concrete answers creates feedback.”

The Influence of Agile

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If you get the team right, you’ll find your way to the right product.

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Don’t carry the past.

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© LUXR.CO APRIL 2013

Tom ConradGrew Pandora from 10 people to IPO

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© LUXR.CO APRIL 2013

© LUXR.CO APRIL 2013

© LUXR.CO APRIL 2013

© LUXR.CO APRIL 2013

• Whole company (up to 6 ppl), every 60 or 90 days.

• Ahead of the meeting, everyone submits requests to the CEO/CTO, with the prompt “We would be stupid not to…”

• Submit each idea as a slide, with a headline and a few bullet points to explain.

• 70-100 items. CEO/CTO de-duplicates and assigns a $-value that represents the amount of effort

• “Dollars” are created in an amount that represents current capaticy, divided equally among the 6 participants.

• Day-long working session to “shop” for the most important items.

• Chuck the unfunded. Group the fully funded, nearly funded, radically under-funded.

• Discuss and bargain until you have a set of fully funded items.

Pandora-Style Planning

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Yesterday...

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© LUXR.CO APRIL 2013

WHICH LEADS US TO

Icebox Zero

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• User stories go stale after 60 days.

• Rewrite as high-level objectives and put those into the 60-day planning process.

• When the high-level objectives are “funded”, rewrite the stories...better, stronger, more relevant, based on newest learning and metrics.

Icebox Zero

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happiness@luxr.co

#LeanStartup

cc @LUXRCO, @clevergirl

Thank you!