Pamela A. Groleau

Senior Executive Assistant

Pamela A. Groleau

• Summary• Technology• Professional Experience• Education and Development• Community Affiliation

Summary

Innovative Senior Executive Assistant/Office Manager with solid skills in communication, people skills, management and research. Strong in administrative functions essential to successful operation of an organization. Experience in budget development and administration, work-flow process development, meeting arrangements and maintaining calendars for office associates.

Technology

Technology

• Microsoft– Outlook– Word– Excel– PowerPoint– Publisher– Access– Visio

• Internet Explorer• Adobe Acrobat

TechnologyExcel Spreadsheet with corresponding

Pivot Tables

TechnologyExcel Pie Chart

Technology

Table done in WordElectronic Form done in Word

Professional Experience

• Staples (formerly Corporate Express)– Executive Assistant (2001 – 2009)

• BT Office Products/Corporate Express (currently Staples)

– Administrative Coordinator (1997 – 2001)

• BT Ginns (currently Staples)– Customer Service Representative

(1993 – 1997)

Professional Experience

• Benjamin Office Supply, Inc.– Sales Representative (1990 – 1993)

• Systar, Inc.– Office Manager (1989)

• MobileComm, Inc. (pager company)– Administrative Supervisor (1987 –

1989)

Professional Experience (cont'd.)

Professional Experience (cont'd.)

• Advanced Technology and Research– Secretary/Administrative Assistant

(1985 – 1987)

• Naval Surface Weapons Center– Editorial Assistant (1976 – 1983)

Education and Development

Education and Development

• The Washington School For Secretaries - Certificate 1975

• Prince George’s Community College - American Sign Language I, II, III, IV 1991 – 1992 (conversationally proficient)

• Tom Hopkins’ “How to Master the Art of Selling Anything” seminar 1997

• Brian Tracey’s “Psychology of Selling” seminar 1991

• Keye “Managing the Office” course 1991

• National Seminars, Inc., “Managing Multiple Priorities” course 1989

Community Affiliation

• President, Woodyard Homeowners’ Association

Pamela A. Groleau

7808 Heartwood LaneUpper Marlboro, MD 20772301-877-3532 (h)301-706-7010 (c)

Pamela.groleau@verizon.net