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P a g e | 1 PARENTHANDBOOK–TABLEOFCONTENTS
MISSIONSTATEMENTS..............................................................................................................................................2
INTRODUCTION.........................................................................................................................................................2
BASICOUTLINEOFPROGRAM...................................................................................................................................2
OURGOAL.................................................................................................................................................................4
OURACTIONPLAN....................................................................................................................................................4
POSITIVEGUIDANCE..................................................................................................................................................4
BEHAVIOURIALMANAGEMENT.................................................................................................................................5
HOURSOFSERVICE....................................................................................................................................................6
FOODPROGRAM.......................................................................................................................................................7
ILLNESS......................................................................................................................................................................7
MINORINCIDENTLOGS.............................................................................................................................................9
MAJORINCIDENTREPORTING.................................................................................................................................10
MANDATORYREPORTINGOFCHILDABUSE.............................................................................................................10
PICKUPPOLICY.......................................................................................................................................................11
CLOSURESDUETOWEATHERCONDITIONS.............................................................................................................12
TRANSPORTATION..................................................................................................................................................12
COMMUNITYACTIVITIESANDLIAISON....................................................................................................................12
PARENTALRESPONSIBILITYWITHREGARDTOCHILDCARECENTRE.........................................................................13
COMPLAINTPOLICY.................................................................................................................................................14
DISCHARGEPOLICY..................................................................................................................................................14
EMERGENYEVACUATIONPROCEDURES..................................................................................................................15
FEESCHEDULE(REVISEDAPRIL2018).............................................................................................................................16
FEES-NONPAYMENTWEEKS(50WEEKSOF52WEEKSREQUIRED)....................................................................................17
PRIVACYPOLICY......................................................................................................................................................18
ORGANIZATIONALCHART........................................................................................................................................20
REGISTRATIONFORM..............................................................................................................................................21
ACKNOWLEDGMENTANDCONSENTFORMS..........................................................................................................................................................22
NBCHILDDAYCAREFACILITYEXCLUSIONREFERENCEGUIDE..................................................................................24
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THESALVATIONARMY"SMALLBLESSINGS"EARLYCHILDHOODDEVELOPMENTCENTRE
PARENTHANDBOOKANDPOLICYSTATEMENTS(UpdatedJune2018)
MISSIONSTATEMENTS
• THESALVATIONARMY:TheSalvationArmyisaninternationalChristianchurch.ItsmessageisbasedontheBible;itsministryismotivatedbyloveforGodandtheneedsofhumanity.
• TERRITORIALMISSIONSTATEMENT:TheSalvationArmyexiststosharetheloveofJesusChrist,meethumanneedsandbeatransforminginfluenceinthecommunitiesofourworld.
• SMALLBLESSINGSMISSIONSTATEMENT:SmallBlessingsEarlyChildhoodDevelopmentCentreexiststoprovideawholesome,safeandhappylearningenvironmentforallchildrenthroughmodelingtheexampleofJesus.
INTRODUCTION SmallBlessingsisanEarlyLearningandChildcarefacilityandmaintainsthreelicensesundertheauthorityofSections3and4(1)oftheNewBrunswickEarlyChildhoodServicesAct.TheDepartmentofEducationandEarlyChildhoodDevelopmentisresponsiblefortheEarlyChildhoodServicesActwhichisenforcedthroughthefollowingthreeregulations;
• LicensingRegulation–EarlyChildhoodServicesAct,• ChildcareSubsidiesRegulation–EarlyChildhoodServicesAct,and• ProgramsforChildrenwithAutismSpectrumDisorderRegulation–EarlyChildhood
ServicesAct
BASICOUTLINEOFPROGRAMS
SmallBlessingsisan“EarlyChildhoodDevelopmentCentre”thatoffersafulldayprogramforchildrensixmonthstofouryears,anafterschoolprogramforchildreninkindergartentogradeseven,aPreschoolProgram(morningsonly)forchildrenagesthree
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andfour,andafulldaysummercampprogramforchildrenenteringkindergartentotwelveyearsinclusive.Preschool(Full-time)SmallBlessingsoffersafulldayprogramforchildrensixmonthstofouryearsofage.ThefulldayprogramfollowstheNBCurriculumFrameworkforEarlyChildhoodEducation.Onlyfull-timespotsareavailableforchildrenunder2yearsofage.Children2yearsandupmayattendpart-timeifthereisnotachildonourwaitinglistlookingtofillafull-timespace.Intheeventachildiscomingpart-timeandachildcomesalonglookingforafull-timespot,thepart-timechildwillbegiventheoptiontoregisterasfull-time.
PreschoolClass(Mornings) SmallBlessingsoffersaPreSchoolProgramforchildrenagesthree&four,inthe
morningsonly–8:30am–11:30am.ThisProgramrequiresaminimumregistrationoftwodays.InadditiontotheCommonGoalsoutlinedonPage4ofthishandbook,thePreSchoolProgramwillhelpsocializechildrenintoagroupsettingandgivethemtheopportunitytolearntheskillsnecessarytopreparethemforthepublicschoolsystem.Allotherpoliciesandproceduresinthismanualapply,includingapaid2weekwrittennoticepriortowithdrawal.AfterSchoolWeacceptchildrenagesfiveyearsthroughtwelveyears.Theprogramcommencesat1:30pmeachdaythroughouttheschoolyear.RegistrationisscheduledfortheendofFebruaryfortheupcomingschoolyear.Onceregistered,yourregistrationformbecomestheofficialcontractfortheapplicableschoolyear.ItismandatorytosubmitnoticeinwritingbyAugust1,ifyouchoosetowithdrawyournamefromourwaitlistfortheupcomingschoolyear.Atwoweekpaymentinlieuofawrittennoticewillbeaccepted.Ourfeescheduleisdesignedtocoverschoolclosuresduetostorms,scheduledPDdays,MarchbreakandChristmasholidays.Thisfeescheduledoesnotcoveranextendedschoolclosureotherthanthesetimesindicatedaboveatwhichtimeourfulltimefeewouldapply.Onschoolcancellationdays,scheduledPDdays,ChristmasbreakandMarchbreakyourchildwillberequiredtobringtheirownlunch(amandpmsnackswillbeprovided).Youarerequiredtosubmita2week,paidnotice,inwritingpriortowithdrawalfromourafterschoolprogram.CurrentlySmallBlessingsbuswillpickupchildrenfromtheRiverviewareaschools.Itiscriticalthatifyourchildisnotattendingschoolorissenthomesickduringthe
day,SmallBlessingsisadvisedby12noonofthegivenday.
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OurGoal:
• ToseamlesslyintegratethegoalsandobjectivesoftheEnglish,NewBrunswickCurriculumFrameworkforEarlyLearningandChildcare.YoumayaccessthisFrameworkonlineathttp://www2.gnb.ca/content/gnb/en/departments/education/elcc/content/curriculum/curriculum_framework.html
• Toensuretheindividualchild’sinterestsarerepresentedinallaspectsofourprogramming,facilitatinganeffectivelearningpracticewithdirectchildinvolvementintheplanning,theenvironmentandtheprocess;
• Toenhancethechild’sself-esteem;• Todevelopindependencewithinthechild;• Toencouragesocial-emotionaldevelopment;• Toallowdevelopmentofthewholechild:social,emotional,physical,intellectual,and
moral;• Toprovidelearningthroughplay;• Toofferchallengesforthechild,athisownlevel;
OurActionPlan:
• Toaccentuatethefundamentalgoalsofthecurriculumthroughoutourlearning
programswhichare:Well-Being,Play&Playfulness,Communication&LiteraciesandDiversity&SocialResponsibility• Toarrangetheclassroomswithinterestareas,includingawidevarietyofage
appropriatematerialstostimulategrowthanddevelopmentofthewholechild;• Inorderofindividualimportance,tofocusupon:social-emotionalcompetency,self-
helpskills,independence,physicalandcognitiveskills;• Toprovidearangeofactivitiesthroughoutthedaythatwillchallengeandmotivate
thechildtolearn.Everyaspectofourdaywillbedesignedtofacilitatelearningwiththespecificdevelopmentalneedsofeachagegroupcarefullytakenintoconsideration.
• Toincorporatetheparentsasourmostimportantresource;byuseofparentmeetings,parentinformationcorrespondence,andparent-educatorconferences.
OurTheoryofDevelopment:“PositiveGuidance”
TheBenefitsofGuidance:Mostchildrenwanttopleaseadults.However,sometimeschildrenareconfusedaboutwhatisexpected.Whenlimitsareconsistentchildrenknowwhatisexpectedandovertimeitmakesmeetingexpectationsautomatic.Themoreautomaticbehaviorisforthechild,thelessadultinterventionisnecessary.Therefore,consistencydiminishespowerstruggles,increasesthechild’sindependenceandfostersthefollowingsixqualities.
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• PositiveGuidance:Simplyput,guidanceteaches.Childrenlearnbywhatwesayandthewayweact.Guidanceinvolvessettingclear,consistentlimitsthathavereasonsandstrivingtofosterself-esteemandindependence.
• SettingAge-AppropriateLimits:Matchingachild’sdevelopmentalagetothestructure,activitiesandexpectationsthatareprovided.
• Safety:Childrenneedtoknowthatadultsarewatchingoutforthemandensuringtheirsafety.
• Trust:Childrenlearntotrustlimitsandconsequencesbecause,whentherearenosurprises,theyknowwhattoexpect.
• Self-Regulation:Whenlimitsarerandomchildrendoubttheycaninfluencetheirfuture(Curwin&Medler,1988)whenlimitsareconsistentchildrenlearntoself-regulate.
• Competence:Aschildrenbecomemoreindependenttheyfeelawonderfulsenseofcompetence
• Reflection:Guidancehelpschildrenmakewisechoices(Fields&Boesser,1998)butmakingwisechoicesdoesnotmeanthechilddoeswhatevershe/hewants.Rather,guidethechildtobereflectiveaboutresponsibilitiesForexample,achildcanthinkabouthowafriendmightfeelifshe/hetookallthecrayons.
• Respect:Ratherthanfeelingresentmenttowardthepersonsettinglimits,childrenlearntorespectthepersonguidingthem.
BehaviourialManagement
• GentlePersuasionandPositiveGuidancewillbeourmodelofchoice.Allchildrenneedtimetocontroltheiremotionsandadultguidancetolearnhowtodoso.PleaserefertoPositiveGuidance,page5.
• Wewillprovideampletimeandspacetogiveachildroomtocalmhim/herself.Ashortdiscussionwilltakeplace,alongwithaffectionatereinforcementofthechild’spersonalimportance.
• Ifstaffconsidersachild’sbehaviorasserious,aparentwillbecontacted.AdiscussionbetweenhomeandtheCentrewill,hopefully,facilitateasolutionorsomestrategiestosupportchange.
• StaffresponsibilityforthechildendswhentheparentarrivesattheCentre.Pleaseconsiderthiswhendroppingoffandpickingupyourchildren.Somechildrenexperienceconfusionandinsecuritywhentwoormoreadultsarepresent.
• Wearealwayswillingtodiscussyourchild’sdevelopment.However,weaskthatyouchooseaconvenienttimeforbothyouandthestaff.Allconversationsconcerningthechildrenshouldbedonewithoutthechildpresent.
• Tomakethemorningamorepleasanttimeforyouandyourchild,allowanextra15minutesinthemorningforunseendelays.Ifyouarecalmandrelaxedinthemorning,yourchildwilltendtobecalmandrelaxedaswell.
• UponarrivalattheCentre,werecommendashortconversationwiththestaff,hangupyourchild’scoat,giveyourchildaquickhugandkiss,andproceedtowork.Thisallowsyourchildandyoutobeginthedayintherightwaywithoutanydiscordordisruption.
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• Parentsofourfulltimeprogramchildrenages3andunderwillreceiveadailynotewhichreflectsthefactsregardingyourchild’sdayandthelearningthatistakingplacewithyourchild.
• Weencouragetheparentsaskquestionsabouttheirchild’sdayandthechildrentotalkabouttheirdayathome.ParentsareadvisedthereisnoneedtogiveadditionalconsequencesforanythingthatmighthavehappenedduringthedayatSmallBlessings.
• Wewelcomeaphonecallorprearrangedmeetingafter5:30p.m.orduringbusinesshours.PleasecontactourAdministrationtomakearrangementsifnecessary.
• Adropinvisitiswelcomeanytimetoobserveyourchildandwealsowelcomeparentparticipationregularly.
• “123Magic”byDr.ThomasPhelanwillbeimplementedstartingattheageof2.Thevideoandthebookcanbemadeavailablefortheparentstoviewtomaintainconsistencyinthebehavioralstrategiesforyourchild.Thisprogramallowsthechildtoredirecttheirownbehaviorandisbasedonnotalking,noemotion.AtSmallBlessings,wechoosenottoreinforcethenegativebehavior.Thismethodallowsthechildtocomeawayfromanincidentwiththeirself-esteemintact.
HOURSOFSERVICE
• TheCentrewilloperatefrom7:30a.m.until5:30p.m.,MondaytoFriday,twelve(12)monthsoftheyear.
• TheCentrewillbeclosedonallPublicHolidays,whicharecelebratedonweekdays,andparentswillbechargedregularfeesforthedaysclosed,duetoPublicHolidays.
• PublicHolidaysweobserveare:-NewYear’sDay -FamilyDay -GoodFriday-EasterMonday -VictoriaDay -CanadaDay-NBDay -LaborDay -Thanksgiving-RemembranceDay -ChristmasDay -BoxingDay
• InanefforttokeepSmallBlessingsstaffcurrentandtohelpthemfeelvalued,weholdoneannualprofessionalDevelopmentDayforallfrontlinestaff.TheCentrewillbeclosedandparentswillbechargedregularfeesforthisday.Eachyearthedateoftheconferencewillbeannouncedinplentyoftimeforyoutomakealternatearrangementsforyourchildren.
• TheCentrewillalsobeclosedtheweekbeforethecivicholidayinAugust,nowknownasNewBrunswickDayorHeritageDay.
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FOODPROGRAM
• Full-timepreschoolchildrenwillbeprovidedwithonelunchandtwosnacksdailyaccordingtothepostedmenufortheparent/guardianperusal.ThemenuisapprovedbytheDepartmentofEducationandEarlyChildhoodEducation.
• Childrenenteringtheinfantroomwillrequirethatparentssupplyfoodanddrinkinlabeledcontainersandbottlesdaily,until,attheparents’discretion,theyareintroducedtoourmenuitems.Themealswillbesufficienttofeedthebabyforthetimethebabywillbeinourcare.Menuitemscannotbeintroducedtothebabieswithoutwrittenconsentfromtheparentorguardian.
• SmallBlessingscelebratesspecialoccasionsie:Birthdays,Valentine’sDay,Easter,Halloween,andChristmas,thatareinkeepingwithourhealthymenuandtopromotehealthychoices.
• Birthdayswillbecelebratedonceamonth,onthefirstMondayofeachmonth.WithsomeconcernsbeingexpressedaboutexcesssugarytreatsandinconsultationwithyourparentrepresentativesatourCommunityCouncilMeeting,wehaveimplementeda“FUNWITHOUTFOOD”initiative.Somesuggestionsforreplacementsforfoodarebubbles,stickers,sidewalkchalk,pencils,erasers,crayonsandthemerelatedgame.Oneofthemostexcitingthingsaboutthispolicyistherewillbenomorechildrenmissingoutduetoallergiesetc.
• Wewillrequirethatparentsprovidelunchesand/orsnacksonoccasionwhenweplanfieldtripsoffthepremises.Thisincludespicnicsandotheroutings.
ILLNESS
• ParentsarenottobringasickchildtotheCentre.ExceptionsmaybemadeinconsultationwiththeDirectorwheretheillnessisnotcontagious;theillnessisnotchronicanddoesnothamperthechild’sabilitytoparticipateactivelyintheprogram.
• Wearenotequippedtocareforchildrentooilltoparticipateinourprogram.• Similarsituationswhichdonotjeopardizethewelfareofthechildorotherchildrenand
staffattheCentrewillbeassessedonanindividualbasis.• AnoticeandafactsheetfromtheCanadianPediatricsSociety“WellBeings”willbe
postedontheparents’bulletinboardimmediatelyupondiscoveryofacommunicabledisease,asbeingdefinedbyNBDept.ofHealth.Allchildrenexperiencingsymptomsofthesewillbesenthome.Theycanreturntothecentrewhenthecriteriaoutlinedintheexclusionreferenceguidehavebeenmet.
• Medicationmaybeadministeredbythestaff,providedthenecessarymedicationwaiverissignedbytheparentorguardianpriortotheadministration.
• MedicationwhichistobeadministeredatSmallBlessingmustbeintheoriginalcontainerwithpharmacylabelattached,showingthechild’sname,nameofthemedication,amountandtimetobeadministeredaswellasthedate.Thisinformationistoberecordeddailyontheadministrationofmedicationrecordandsignedbytheparent/guardianandthestaffadministeringthemedication.Parentsandstaffmustsignusingfullsignature,notinitials.
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• Whenachilddevelopsafever,theirtemperaturewillbetakenandrecordedinourdailyjournal.TheparentorguardianwillbecontactedforinstructionsinadministeringacetaminophenbroughttotheCentrebytheparentorguardian.Themedicineisadministeredaccordingtotheparents’direction.Thetemperatureistakenagainaftertwentyminutesandrecordedtoensuretheacetaminophenisworking.Ifnot,theparentwillbecontactedagaintopickuptheirchild.Wewillrequirethattheparentorguardiansigntheadministrationofmedicationbookletuponarrivaltoconfirmthatheorshewasconsultedandisinagreementwiththedosagegiven.
• IfachildbecomesillduringhisorherdayattheCentre,theparentorguardianwillbecontactedtopickupthechildwithinonehour.Upontheirarrivaltheparent/guardianmustsignaPotentialIllnessForm,providedbytheProvinceofNewBrunswick.Untiltheyarrive,wewillattempttomakethechildascomfortableaspossible,usuallymovingthemtoaquietareatoliedown.ForexclusionperiodsrefertoAppendixA.AreturnafterexclusionformisrequiredwhenachildisdiagnosedwithillnessasindicatedinappendixA.
• Ifachildbecomesseriouslyinjuredorill,thestaffwillarrangetotransportthechild,attheparent’sexpense,tothehospitalandnotifytheparentorguardianimmediately.
• Administrationofepi-penswillbeaccordingtopriorwritteninstructionfromtheparentorguardianonanindividualbasis.
• ParentalresponsibilityinmanagingIllnessinChildDayCareFacilitiesasmandatedbytheProvinceofNewBrunswick’sDepartmentofEducationandEarlyChildhoodServicesisasfollows:
Yourinvolvementasaparentisimportant!Youcantakethefollowingstepstohelpensurethatearlylearningandchildcarefacilitiesaresafeandhealthyplacesforallchildren.Step1:Makesureyouprovideup-to-dateinformationaboutyourchild’simmunizationtothefacility operator. If you choosenot to immunize your child, youmust sign awaiver availablefromtheDepartmentofHealth.Immunizationrecordsarenotrequiredforschoolagechildren.Step 2: In general, if your child is too sick to participate comfortably in activities and hassymptomsoraconditionthatmayaffectthehealthofotherchildren,itisnecessarythatyourchildnotattendchildcare.
Youmustkeepyourchildathomeormakealternatechildcarearrangementsifyourchildhasoneormoreofthefollowingsymptomsorconditions:
a.Fever(oraltemperature38.5ºCorgreater;rectaltemperature39ºCorgreater,armpittemperature 38º C or greater) accompanied by behavior changes or other signs ofillness
b. Diarrhea as defined by an increase in frequency of stools and/or change to unformedloose, watery stool. Fever, loss of appetite, nausea, vomiting, abdominal, mucus orbloodinstoolmayalsooccur
c. Vomiting illness with two or more episodes of vomiting in the previous 24 hours (inexcessoftypicalinfantspit-ups)
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d.Mouthsoresassociatedwithaninabilityofthechildtocontrolhis/hersalivae.Rashwithfeverorbehaviorchangesf. Infections (e.g. infected eyeswith discharge) until 24 hours after treatment started by
physiciang.Infestations(e.g.scabies,headlice,pinworm)untilafterfirsttreatmentwithamedicated
product
Step3:Ifyourchilddoesnotattendchildcareduetoillness,youmustletthefacilityknowyourchild’sillnesssymptoms.
Step4: Ifyourchildgets illat the facility,youwillbenotifiedandyouwillbeaskedtomakearrangementstopickupyourchildwithinonehourofbeingnotifiedbythefacilitystaff.Thisisimportanttomakesureyourchildgetsthetreatmenthe/sheneedsaswellastopreventthespreadofillnessestootherchildren.
Step5:Youareencouragedtotakeyourchildtoaphysicianiftheirsymptomsdonotimprovewithin24hoursafterleavingtheELCfacility.
Step6:Forsomeillnesses,there isarequiredtimeperiodwhereyourchildcannotattendanELCfacility.Thesetimeperiodsandillnesseshavebeendevelopedbyhealthcareprofessionalsacross Canada to ensure that your child is fully recovered and to prevent the spread ofinfectious diseases in ELC facilities. These illnesses are listed in Appendix B “New BrunswickGuideforExclusionofChildreninEarlyLearningandChildcareFacilities”ofthe“Guidelinesforthe Prevention and Control of Communicable Diseases in Early Learning and Childcare (ELC)Facilities”.Theguideisavailablefromyourfacilityoperatororadministrator.Ifyourchildhasbeen diagnosedwith any of the illnesses in this guide, youmust follow the requirements inorderforthefacilityoperatortoallowyourchildtobere-admittedtothefacility.
Step 7:When you take your child back to the ELC facility after having been sick with aninfectious illness,youmustcompletetheReturnafterExclusionformtocertifythatyouhavefollowednecessarystepsforre-entrytotheELCfacility.
WethankyouinadvancefortakingthesestepstomakeearlylearningandchildcarefacilitiesasafeandhealthyplaceforallchildreninNewBrunswick.
MINORINCIDENTLOGS
SmallBlessingswillmaintainachronologicallyfiledincidentlogfilerelatingtothehealth,securityandwell-beingofthechildrenreceivingservices.Wewillinformtheparentorguardianofthechildinvolvedintheincidentwithin24hoursofwhentheincidenttakesplaceandshallensuretheparentorguardiansignsthedailyincidentformtoconfirmtheirawareness.
Incidentlogsarekeptconfidentialandareindividualizedforeachchild.Toprotectconfidentiality,parentsdonotseetherecordsofotherchildren.
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MAJORINCIDENTREPORTING
SmallBlessingsshallcompleteanincidentreportonaformprovidedbytheDepartmentofEducationandEarlyChildhoodDevelopmentifoneofthefollowingincidentsoccurswhileachildisreceivingservices:
a) thechildismissingortemporarilyunsupervised;b) afireorotherdisasteroccursatthefacility;c) amotorvehicleaccidentoraninjuryoccursduringthetransitofthechildd) anillnessorinjuryrequiresthetransferofthechildtoahospital;ore) thechilddies.
SmallBlessingsshallinformtheDepartmentofEECDandtheparentorguardianofthechildinvolvedinoneofthesemajorincidentsassoonasthecircumstancespermitandshallensurethattheparentofguardiansignsthemajorincidentreporttoconfirmtheirawareness.SmallBlessingsshall:
a) maintainacopyofthereportforthechild’sfileb) provideacopytotheparent/guardian,andc) forwardtheoriginaltotheDepartmentwithin24hoursoftheincident
MANDATORYREPORTINGOFCHILDABUSE(NBChildVictimsofabuseprotocols)
TheFamilyServicesActrequiresmandatoryreportingofsuspectedcasesofchildabuse
totheDepartmentofSocialDevelopmentandappliestoeveryone,includingprofessionals.A“professionalperson”isdefinedinthelegislationandincludesanypersonwho,byvirtueofhisorheremploymentoroccupation,hasaresponsibilitytodischargeadutyofcaretowardachild.FailureofaprofessionaltoreportasuspicionofchildabusetotheDepartmentofSocialDevelopmentisanoffenceundertheFamilyServicesAct.
Thelegislationmakesitclearthatthereportingobligationexistswhetherthe
informationwasacquiredthroughthedischargeofprofessionaldutiesorwithinaconfidentialrelationship,exceptfortheprivilege,whichattachestotherelationshipbetweensolicitorandclient.
Staffbyvirtueoftheiremploymentmayreceiveinformation,whichcausesthemtosuspectthatachildhasbeenabused.Itispossiblethattheinformationobtainedincludestheidentityoftheperpetrator.Theallegedperpetratormaybeapersonwhoisunknown;however,thesuspicioncouldalsoinvolveacolleague,co-worker,asupervisor,afriendorotherassociate.
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Theobligationtoreportisunrestrictedbyanypre-conditionthatthecomplaintbefirstreportedwithintherespectivedepartmentsoragencies,eveniftheallegedperpetratorisanemployeeofthatdepartmentoragency.AllstaffmustreportasuspicionimmediatelyanddirectlytotheDepartmentofSocialDevelopment.Priortoreferral,professionalswhoreporttheincidentshouldnotattempttomakeasubjectivedeterminationastowhetherornottheallegationistrueorfalse.Meresuspicionisthelegalrequirementformandatoryreporting.
CurrentprovisionsoftheFamilyServicesActindicatethataprofessionalwhoreasonablyoughttohavesuspectedthatachildhasbeenabandoned,deserted,physicallyoremotionallyneglected,physicallyorsexuallyill-treatedorotherwiseabusedbutdidnotinformtheMinistercommitsanoffence.Inaddition,theMinisterofFamilyandCommunityServiceshasthediscretiontoreportthefailuretocomplywiththelegislationtoanyprofessionalassociationresponsibleforregulatingtheprofessionalactivitiesofthatperson.TheFamilyServicesActallowstheMinistertorequireaprofessionalassociationtocauseaninvestigationtobemadeintothefailuretoreportsuspicionsofchildabuse.
PICKUPPOLICY
• Theparent/guardianisrequiredtosubmitthenames,addressesandtelephonenumbersofatleasttwoalternatepeopleeligibletopickuptheirchildrenfromthecentrewhentheyarenotavailableorwhomaybecontactedincaseofanemergency.Weexpectatelephonecallpriortothesealternatespickingupthechild.Nootherpersonispermittedtopickupyourchildwithoutpriorwrittennotice,datedanddeliveredinperson.
• Ifforsomereasonitisimpossibleforyoutopickupyourchildbefore5:30p.m.,arrangementscanbemadewiththeDirectoroftheCentreforalaterpickup.Therewillbenochargefortheoccasionallatepickups,butifithappensonmorethananoccasionalbasisandnopriorarrangementshavebeenmade,thena$5.00per15minutelatefeewillbecharged.NochildshouldbeattheCentremorethanninehoursaday.
• Nochildwillbereleasedtoaparent/guardian/alternatewhoisintoxicatedorwhohasbeendrinkingorundertheinfluence.OtherarrangementsMUSTbemade.
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CLOSURESDUETOWEATHERCONDITIONS
• WhentheCentreisclosedoradelayedopeningisrequiredduetoinclementweather,parentswillbeadvisedviaFacebookby6:30a.m.Amessagewillbeleftontheansweringmachineaswell.
• WhenthecitybusesaretakenofftheroadsSmallBlessingswillbeautomaticallyclosed.• Ifthereisapoweroutageformorethanonehour,theparentswillbenotifiedtopickup
theirchildren.• Ifastormworsensduringthedayanditbecomespotentiallyunsafeforchildrento
returnhome,parentswillbenotifiedtopickupthechildassoonaspossible.
TRANSPORTATION
• TransportationtoandfromtheCentrewillbetheresponsibilityoftheparent/guardian.• Occasionallyparentsmayberequestedtotransporttheirchildrentoandfromsome
outings,suchaspicnics,fieldtrips,etc.,andwillbenotifiedinadvanceoftheseoutingsTheywillberequiredtocompletethetransportationsectiononthePermissionformforfieldtrips.CarseatsandboosterseatsmustbebroughttotheCentrebytheparent/guardian.
• Itmaybenecessaryalsotousethepublictransitsystem(bus).
COMMUNITYACTIVITIESANDLIAISON
• ThecentreisoperatedbyTheSalvationArmyandfulluseofavailableresourcesinoperatingtheCentrewillbemade.AmemberofTheSalvationArmyMonctonAdvisoryBoard,aboardconsistingofpeoplefromthecommunity,isrequestedtoserveonourSmallBlessingsCommunityCouncil.
• Inordertoprovideaquality,stimulatingchildcareexperience,arrangementswillbemadefromtimetotimetoparticipateinactivitiesoffthepremises.Parentswillbenotifiedaweekinadvanceandwillbegivenadocumentofapprovaltobesignedandreturnedbeforethedayofparticipation.Ifyoudonotwishyourchildtoparticipateintheseextracurricularactivities,itwillbetheparent’sresponsibilitytomakealternatechildcarearrangementsduringthescheduledtimeoftheactivity.
• TheCentretakesadvantageofsuchcommunityfacilitiesas:CentennialPark,theMuseum,Library,seniorresidences,etc.
• TheCentreattemptstoinvolveseniorcitizenactivitieswiththeprogramaspartofthecommunityinvolvement.ForexampleCamdenTerraceisanideallocationtoencourageinteractionbetweenseniorsandthechildrenthroughartsandcrafts,gamesandreadingaresomeactivitiesthattakeplaceatCamdenTerrace.
• Fromtimetotime,wemayaskthatparentsassisttheCentrewithfundraisingtohelpdefrayoperatingcostsandtoattempttokeepfeesatanacceptablelevel.Anyfundsraisedwillbenon-refundable.
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• TheCentrecelebratesspecialoccasions(Christmas,Thanksgiving,Easter,etc.)byvisitingseniorcentresorthemallorbyparticipatinginspecialeventssuchastheMuscularDystrophyHop-a-thon.
• Onceayear,aspecialChurchServicewillbeheldatTheSalvationArmytohonortheparentsandchildrenoftheCentre.ParentswillbeadvisedinadvanceofthedateandtimeoftheServicewhichiscalledSmallBlessingsSunday.
• TheDirectorandtheCentrewillmaintainmembershipswiththelocal,ProvincialandFederalAssociationsforthepurposeofprofessionaldevelopmentandtohelpraiseawarenessofqualitychildcareprograms.
PARENTALRESPONSIBILITYWITHREGARDTOCHILDCARECENTRE
• Eachparentmustcompletearegistrationform,achildprofile,andthreeconsentformsalongwithahandbookacknowledgementbeforethechild’sadmissiontotheCentre.
• Parentsmustprovideacopyofyourchild’simmunizationrecord.Parentsareresponsibletoupdatetheirchild’simmunizationrecordandprovidethistothefacilityaschangesoccur.Ifachildisnotimmunized,theparentsmustprovidealetterabsolvingthecentreofresponsibilityforillness.
• NochildsufferingfromacommunicablediseasewillbeacceptedattheCentreaccordingto“TheNewBrunswickChildDayCareFacilitiesOperatorStandards.”(Seepage5)
• ParentsarerequestedtorefrainfromallowingthechildtobringtoystotheCentreexceptforShowandShareday.However,afavoriteblanketordoll,etc.,maybebroughttobeusedatquiettime.ToysofviolencearenotpermittedintheCentre.Theparent/guardianwillbenotifiedofanynewlyreleasedtoysdeemedinappropriatebytheCentre.
• Allclothing,toysandpersonalitemsbroughttotheCentremustbeclearlymarkedwiththechild’sname.
• ParentsarerequestedtoprovidetheCentrewithanalternativesetoflabeledindoorclothing.Thisshouldincludepants,top,socks,andundergarments.Pleasedonotforgetlabeledindoorandoutdoorfootwear.Pleaseensureyourchildisdressedappropriatelyfortheweather,withanextrapairofmittensforwinterandcoldweather.Acomborbrush,labeled,andacleanfaceclothforeachdaymustalsobeprovidedfortheirlocker.Wecannotguaranteethereturnofimproperlyornon-labeleditems.AlostandfoundboxwillbelocatedattheCentreandavailableforparentstogothroughanytime.
• ParentsmustprovidetheCentre,inwriting,withnames,addressesandphonenumbersofpersonswhoareallowedtopickupyourchild.Yourchildwillbereleasedonlytopersonsindicated.Intheeventthereisapersonorpersonswhoarenotallowedtopickuporseeyourchild,pleaseprovidetheCentrewithnamesandphotosofpersonsandcopiesofcustodypapers.
• Parentsarenottosendmoneyinwiththechild.• ParentsarerequestedtomeetperiodicallywiththeCentre’sstaffmemberstodiscuss
yourchild’sprogress.Twoparent/educatoreveningswillbescheduledeachyear.
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• Parentsareadvisedthat“resttime/quiettime”ismandatoryforallchildren.Ifachilddoesnotnormallyhavearest,theywillbeencouragedtohaveaquiettime.
• Anannualmeetingwillbeheldandallparentsareencouragedtoattend.Adequatenotificationwillbegivenforyoutomakeplansforattending.
• WerequirethatparentsattendtheannualmeetingandelectamaximumofsixparentrepresentativestotheCommunityCouncil–twoparentsperlicense.TheCommunityCounciliscomprisedofparents,administrativeemployees,andTheSalvationArmyMonctonCitadelrepresentatives.
• YourchildmustbeescortedtoandfromtheCentrebyanadultandtheadult’snameandtimeofarrivalanddeparturebeloggedinthesigninandoutbook.Thisbookservesforanaccuratecountforfireandsafetyandwillbeusedtodoacountofpersonspresentintheeventofageneralemergencyofanykind.(I.e.,fire,smoke,etc.)
• ParentswillbringthechildtotheCentreforavisitbeforeadmissiontofamiliarizethechildwiththeCentre.
COMPLAINTPOLICY
Complaintsand/orgrievancesaretobeaddressedinthefollowingmanner:Speaktotheteacherinchargeofyourchild.Ifsatisfactionisnotforthcoming,speaktotheDirectoroftheCentre.Ifyoufeelyoustillhaveaproblemthathasnotbeendealtwith,sendacomplaintinwritingtotheTheSalvationArmyMonctonCitadel-CorpsOfficers.ComplaintscanalsobeforwardedtotheCommunityCounciland/ortheCoordinatorforearlyChildhoodServicesfromtheDepartmentofEducationandEarlyChildhoodDevelopment.Theparentrepresentatives’namesonthecouncilwillbepostedontheparentbulletinboardatalltimesalongwiththenameoftheCoordinatorforChildcareservicesintheprovince.
DISCHARGEPOLICY
• Allparentsinallprogramsarerequiredtogive2weekswrittenpaidnoticeofterminationofservice.PaymentcanbemadeinlieuofthenoticeatthetimethechildleavestheCentre.
• AlackofparentalcooperationwiththeCentreorachild’sbehaviormayresultinthechild’sdischargefromtheCentre.Throughconsultationwiththeparents,abehavioralmanagementprogramwillbeimplemented.Ifthechildshowsimprovementwithintwoweeks,wewillcontinuetoworkwiththatchildandhis/herparents.Shouldtherebenoimprovementanoticeofdischargewillbesenttotheparentsoneweekbeforethedischarge.DischargefromtheCentrewilloccuronlyasalastresortandafterallavenuesofrecourseareexhausted.
• AlackofcooperationordisagreementwiththeCentre’spoliciesmayalsoresultindischargefromtheCentre.
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EMERGENCYEVACUATIONPROCEDURES
• TheCentreisequippedwithanAC/DCfirealarmsystem.Intheeventofanemergency,evacuationwillbeaccomplishedinanorderlyanddisciplinedmanner.WewillbepracticingfiredrillsonceamonthwiththechildrenaccordingtoinstructionssetdownbytheProvincialFireMarshall.Emergencynumbersandevacuationprocedureswillbefamiliartoallstaffmembers,aswellaspostedbyallexitdoorsattheCentre.
• IntheeventofafireoranotheremergencywhenwemustevacuatetheCentre,safetyzoneshavebeendesignated:
a. People'sParkTower,acrossSt.GeorgeBlvd.#560,Moncton,NB b. TheWesleyanChurch,adjacenttoSmallBlessingsonSt.GeorgeBlvd. c. FireStation,StGeorgeBlvd.andMilnerRoad,Moncton,NB
EVACUATIONPROCEDURE1. THISPROCEDUREISINPLACEFOREVACUATIONOFTHEFACILITYINCASEOFREALFIREOR
EMERGENCY.CALMANDORDERAREIMPORTANT.SERIOUSEXECUTIONISSTRESSEDASWEMUSTREPRESENTTOOURCHILDRENTHEURGENCYOFEVACUATION.
2. THEDIRECTORORPROGRAMCOORDINATORWILLPICKUPTHESIGNIN/OUTREGISTER.
3. STAFFWILLORGANIZETHECHILDRENINTOLINE,TAKETHEIRFIRSTAIDKIT,DAILYATTENDANCESHEET,ROPES(IFAPPLICABLE)ANDPROCEEDTOTHENEARESTFIREEXIT(ASMARKEDONTHEEVACUATIONNOTICEBYEVERYDOORINTHEBUILDING).
4. ALLSTAFF,CHILDREN,ANDVISITORSWILLMEETINTHEMEMORIALPLAYGROUNDATTHEREAROFTHECENTRE.
5. THEPROGRAMCOORDINATORORDESIGNATEDSTAFFPERSONWILLCHECKTHENAMESINTHESIGNIN/OUTREGISTERTOBESUREALLTHECHILDRENAREACCOUNTEDFOR.
6. THEBABIESWILLBECARRIEDOUTBYTHESTAFFWITHASSISTANCEFROMTHEDIRECTORAND/ORTHEPROGRAMCOORDINATOR.IFASSISTANCEISNOTQUICKLYPROVIDED,STAFFWILLUSE2ORMORECRIBSTOTRANSPORTTHEINFANTS.
7. THESTAFFPERSONNEARESTTHEBATHROOMSWILLCHECKFORCHILDREN.THEDIRECTORAND/ORPROGRAMCOORDINATORWILLALSOCHECKTHEBATHROOMS,IFPOSSIBLE.
8. INTHEEVENTOFAFIREORANOTHEREMERGENCYWHICHDICTATESWEEVACUATETHEPREMISES,THECHILDRENMAYBETAKENTOTHEWESLEYANCHURCH,PEOPLE’SPARKTOWERORTHEFIRESTATIONATTHECORNEROFST.GEORGEBLVD.ANDMILNERRD.
9. CHILDRENARENOTTOBEPUTINTOANYCARORDRIVENTOEITHERLOCATION.
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FeeScheduleApril1,2018(Subjecttochange)A$30.00(non-refundable)registrationfeeisrequiredforanyprogramlisted
FullTimeFeeSchedule Basedon50WeeklyPaymentsannually1child-6monthsto30months $185.00perweek1child-30monthsto4years $170.00perweekMultipleChildrenFamilyfees-Morethanonechildfromthesamefamilyonafulltimebasis.2children-6monthsto30months $360.00perweek2children-30monthsto4years $330.00perweek1child-6monthsto30monthsand 1child-30monthsto4years $345.00perweekPreSchoolFees-“ClassYear”isconsideredSept.1-June30inconjunctionwiththepublicschoolyear.Allweekswithinthis“ClassYear”requirepayment.$19.00/day–Youmustregisterforaminimumof2daysperweekAfterSchoolFees-The$10.00discountformultiplechildreninthecentredoesnotapplyinthiscategory."ClassYear"isconsideredSeptember1toJune30inconjunctionwiththepublicschoolyear.Allweekswithinthis“ClassYear”requirepayment.Freeweeksdonotapplyinthiscategory.Therewillnotbeanadditionalchargeforfulldayattendanceduetoschoolclosures,MarchbreakorChristmasholidays.Thisfeedoesnotcoveranextendedschoolclosureotherthanthesetimesindicatedpreviously.1child-$99.00eachweekduringtheclassyear ParttimefeesforAfterSchool-$24.00adayAfter-schoolprogram
$37.00adayforfulldayattendancenotincludedinyourcontractSummerCampProgramfees–The$10.00discountformultiplechildreninthecentredoesnotapplyinthiscategory.Apre-arrangedscheduleisdueonorbeforethe15thdayofJuneprecedingtheapplicablesummer.Anyweekorpartofaweekyourchildattendsduringthisprogramrequirestheweeklyfee.Allautomaticcustomerwithdrawalswillbebasedonthepre-scheduleandwhensignedwillbecomeyourcontractwithSmallBlessingsfortheSummerCampperiod.Weeklyfee:$170.00perweekPart-timeFees-The$10.00discountformultiplechildreninthecentredoesnotapplyinthiscategory.$37.00perday-children30monthsandupforfulldaysParttimeregistrationwillbeofferedonlyifthereisaspaceavailable.Ifagroupbecomesfullandafulltimespaceisrequired,theparttimeparentwillthenhavetheoptionofgoingfulltimeorgivingupthespacetothefulltimeregistrant.
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FEES-NONPAYMENTWEEKS
• Userfeeswillbebasedonfiftyweeksoffifty-twoweeks.TheCentrewillbeclosedforoneweekduringthesummermonthsformaintenancepurposes.TheadditionalweekthechildisnotpresentmaybetakenatthediscretionoftheparentsafterthechildhasbeenattendingtheCentreforatleastsixmonths.
• TheoneweektheCentrewillbeclosedwillbetheweekbeforetheCivicHolidayinAugust.ThatCivicHolidayfallsonthefirstMondayofAugust.
ADDITIONALINFORMATIONREGARDINGPROGRAMSANDRELATEDFEESParentswillberequiredtocompletean“authorizationforautomaticdebitform”whenregisteringandtheauthorizedamountwillbedebitedfromtheclient’saccountbi-weeklywiththeamountpayingforthe2weeksthatfollowthewithdrawaldate.Whenthereisafeechange,youwillbenotifiedinwritingofanyincreasespriortothewithdrawaldatethechangescomeintoeffect.
• Anadditional$15.00willbechargedforeachNSFwithdrawal.Thisamountwillbeaddedtoyournextwithdrawalalongwithyourregularpayment.
• Failuretoprepaymayresultintheterminationofyourregistration.• Ourfeescheduleisdesignedtocoverallexpenses,payouremployeesafair
wageandprovidequality,educationalcareforyourchildren.• Feeswillbereviewedannuallyandaresubjecttochange.• UserFeesarebasedon50of52weeksofpaymentperyearforfulltime
studentsonly.AfterSchool,Pre-SchoolandSummerCampProgramsdonotqualifyforthisbenefit.Onenon-paymentweekwillapplytotheweektheCentreisclosedtofacilitatestaffvacation,repairsandmaintenancetothebuilding.Theothernon-paymentweek,maybetakenatanytimeduringthecalendaryearbygivingtwoweeks’noticeinwritingtotheDirector.YourchildcannotattendtheCentreduringthissecondfreeweek.ThissecondweekonlyappliesafteryourchildhasattendedtheCentreforaminimumofsix(6)monthsandifyourchildisregisteredfulltime.
Parentsrequiringassistancewithchildcarecosts,pleasecontacttheDepartmentofSocialDevelopment.
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PRIVACYPOLICY:
Whywecollectpersonalinformation.Aslicensedprovidersofchildcarewecollect,useanddisclosepersonalinformationinordertoserveourclients.Theprimarypurposeofthiscollectionistoprovidethebestchildcarepossible.AsecondprimarypurposewillbetomeetthelegislativerequirementsoftheFamilyServicesAct.Athirdprimarypurposeissothatwecancontacttheappropriatepeopleintheeventofanemergency.Inacaseofurgencyitmightbenecessarytocollectthisinformationwithoutexpressconsent,(e.g.achild’swellbeingisatrisk).Whatispersonalinformation?Personalinformationincludesinformationthatrelatestoanindividual’spersonalcharacteristics,theirhealth,ortheiractivitiesandviews.Whoweshareourinformationwith.Wepartnerwithanumberofagenciesandsupportworkersthatmayinthecourseoftheirdutieshavelimitedaccesstopersonalinformationwehold.Theseincludecomputerconsultants,accountingauditors,supplystaff,resourceconsultants,employeesofagenciesthatprovidesupporttochildrenwithspecialneeds.AlsoincludedistheNewBrunswickdepartmentofHealthandWellnesstoensurecompliancetotheFamilyServicesAct,TheDepartmentofSocialDevelopment,TheDepartmentofEducationandEarlyChildhoodDevelopment,TheSalvationArmyaccreditationteamforthepurposeofaccreditationofourcentre,andTheSalvationArmyDivisionalHeadquartersforreviewpurposes.Werestricttheiraccesstoanypersonalinformationweholdbasedonthelegislativerequirementsandtheirauthoritytocollect.Protectingpersonalinformation.Weunderstandtheimportanceofprotectingpersonalinformation,therefore:
- Paperinformationiseitherundersupervisionorsecuredinalockedorrestrictedarea.
- Electronichardwareiseitherundersupervisionorsecuredinalockedorrestrictedareaatalltimes.
RetentionanddestructionofPersonalInformation.Wekeepourclientfilesfor7yearsaftertheclientswithdrawfromourcentre.Wedestroypaperfilesthatcontainpersonalinformationbyshredding.Wedestroyelectronicinformationbydeletingit,andwhenthehardwareisdiscarded,weensurethattheharddriveisformattedtoeraseanyinformationcontainedwithin.
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Youcanlookatyourinformation.Youhavetherighttoseewhatpersonalinformationweholdaboutyou.Wewillconfirmyouridentity,ifwedonotknowyou,beforeprovidingyouwiththeaccess.Ifyoubelievethereisamistakeintheinformation,youhavetherighttoaskforittobecorrected.Ifthereisaproblemweaskthatyouputyourrequestinwriting.Thisappliestofactualinformationandnottoanyprofessionalopinionswemayhaveformed.Wemayaskfordocumentationtoverifythatourfilesarewrong.Whereweagreethatwemadeamistake,wewillmakethecorrectionandnotifyanyonetowhomwesentthisinformation.Ifwedonotagreethatwehavemadeamistake,wewillstillagreetoincludeinourfileabriefstatementfromyouonthepoint.Doyouhaveaquestion?Ifyouhaveanyquestionsregardingthispolicypleasedonothesitatetocontactthedirector.Shewillattempttoansweranyquestionsorconcernsyoumayhave.ThispolicyismadeunderthePersonalInformationProtectionandElectronicDocumentsAct.Therearesomerareexceptionstothecommitmentssetoutabove.Formoregeneralinquiries,InformationandPrivacyCommissionercanbereachedat:112KentStreetOttawa,ONK1A1H3Phone:(613)995-8210TollFree:1-800-282-1376Fax:(613)947-6850 www.privcom.gc.ca
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THESALVATIONARMY"SMALLBLESSINGS"EARLYCHILDHOODDEVELOPMENTCENTRE20CentennialDrive,MonctonNB.,E1E4E4
RegistrationForm
(Mustbeaccompaniedbya$30.00,non-refundable,registrationfee)
Dateregistered_______________Datevisited______________Daterequired__________Child’sName___________________________________________________________________Child’sAddress____________________________________PostalCode__________________DateofBirth_________/_______/__________Medicare#____________________________DayMonthYearNameofParentorGuardian(Mother)___________________________________________NameofParentorGuardian(Father)____________________________________________HomePhone#___________________Cell#___________________Cell#_____________Motheremployedat__________________________Workphone#_____________________Fatheremployedat___________________________Workphone#_____________________PreferredEmailAddress_________________________________________________________SecondaryEmailAddress________________________________________________________HowdidyouhearaboutSmallBlessings?________________________________________Iunderstandthisregistrationputsmeonawaitlistandthataspacemaynotbeavailableexactlywhenrequired.SignatureofParentorGuardian_________________________________________~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ForofficeuseonlyAdmissionDate____________DischargeDate_________________Reason________________
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