Patient-Centered Medical Home - Peninsula...

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Patient-Centered Medical Home

The Foundation of Accountable Care

ACO M

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al H

ome

Med

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Med

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Med

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Med

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Med

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PCMH Principles Personal physician Physician-directed medical care team Whole person orientation Coordinated/integrated care Quality and safety Enhanced access Payment that reflects the value of all that above

The Medical Home is not a place.

• It’s a relationship.

How We Did IT

• Policies and Procedures • “Playbook” • Detailing • Dashboard • Relieved practices from application

process

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

NCQA Standards Enhance Access / Continuity

Identify / Manage Patient Populations

Plan / Manage Care

Provide Self-Care Support / Community Resources

Track / Coordinate Care

Measure / Improve Performance

Disease Management Forms

mySmartPlan

mySmartPlan

The Dashboard

• Define populations • Identify Care Gaps • Stratify Risks • Manage Care • Measure Outcomes • Monitor Practice

PCMH Dashboard

Service Line and Practice Indicators

Practice Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

PCMH Tools / Indicators

Results

• 27 / 30 primary care practices NCQA Level III recognition in less than a year

• Last 3 ready to go; preparing applications now

• Has seemed to impress payors as we have discussed accountable care

Resources

• www.ncqa.org • http://www.pcpcc.org/