Paul Hillary – Deputy Director for Finance

City Health Care Partnership CIC is a not for profit Community Interest Company responsible for providing NHS services in Hull and East Riding.

Registered in England No:06273905

CHCP CIC

CHCP CICOur business model aims to give our staff a sense of belonging, accountability, inclusion and greater understanding about the running of the organisation along with future plans and opportunities. 

City Health Care Partnership CIC is a co-owned organisation that gives all permanent staff the opportunity to purchase a £1 share, that with it,  brings the opportunity to get involved.

City Health Care Partnership is a member of the Employee Ownership Association (EOA). 

How did we get there

• Commissioning a Patient Led NHS (2005)•Sir Nigel Crisp Letter (28th July 2005)

•Our Health, Our Care, Our Say (2006)•Operating Framework - 2007/08•Operating Framework - 2008/09•Operating Framework - 2009/10•Social Enterprise – Making a Difference a Right to Request (2009)•Transforming Community Services (2009)

Invest

Integration

New Business

Mission

At City Health Care Partnership (Community InterestCompany) our mission statement is simple;

• To grow a socially responsible commercial business that contributes to the wider well being of the communities in which we provide services.

• From which the high quality and safe services delivered are personally responsive, caring and inclusive of all.

• And where people love to work.

Quality Care delivery at heart of what we do

Vision• PatientsProviding patient centred responsive high quality services.• People An employer of choice where individuals are inspired and

supported to be the best they can be.• Profits Maximising returns made to staff, communities and services. • Portfolio Delivering to the community, commissioners and partners a

range of services that is held in high regard by all who are in contact with us.

• Partners Fostering a network of partners and key business links that will enhance the experience of patients, services users, carers and the community.

• Productivity An ability to demonstrate services that are effective, efficient in delivery and cost and appreciated for their added value

• Population Contributing to the wider well being of communities in which we work.

Proven ability to deliver award winning services

Values • Service and Excellence• Equality and Diversity• Creativity and Innovation • Cooperation and Partnership

Contagious Commitment

Not Passive Compliance

Need to create purpose in people• Build motivation• More focus• Rise to challenge• Persistence in delivery• Tenacity to improve• Willing to take risks• Sustain high energy

Levers such as rigid hierarchies in such times become diminished as levers for change !

A Confident, Efficient, Safeand Caring Company

Wired Correctly ?

Commercialism

• Taken seriously• Contractual Framework• Robust debate on business principles• Levers• Bureaucracy

Flexible Benefits

e.g. of initiatives

• Personal Health Budgets - Provider• Wound Care Initiative• End of Life Care – International Journal

of Palliative Care• LEAN – District Nursing – 3.5 WTE• E-Rostering

Patient Opinion

Social Audit

GP OOH"Out of Hours Service was excellent“

Children and Young People"Wonderful treatment at baby clinic"

Patient Opinion – Quality Accounts

Stakeholder Consultation: CHCP Priorities for Improvement

1)      Patient Safety2)      Clinical Effectiveness3)      Patient Engagement

Paul.hillary@chcphull.nhs.uk01482 347691