Trisha ZookEXECUTIVE, EDMONTON

Persistence & Putting Pride

Aside

Job Description Review

• Love Thrive• Share Thrive• Find Others

Sharing

• Our job when sharing is to provide great customer service…

Even when it’s hard!

The Easier Parts• Answering questions• Ongoing customer care• Host coaching• Posting on social media • Partying

The Potentially Challenging Parts• Following up with no responses• Rude responses• Cancellations• Excuses• No interest*

Always Keep In Mind

• It’s NOT YOU

• It’s NOT THRIVE LIFE

Following Up Is Our Job

• Provide a great level of customer service

• Remember your WHY• Don’t get discouraged

Persistence Pays Off

• Q Customer (and potential Consultant) Michelle

• Host Sheryl

Dealing With “No”

• No means not right now

• For every NO, you are one step closer to a YES

“No” Turned “Yes”

• Consultant Lori

• Host and Q Customer Sarah

Keep Going

• Don’t give up• Success doesn’t happen overnight• Persistence is key• It’s not you!