Personal CharacteristicsRehab Therapy Standard 4.1-4.2

• A neurosurgeon is going to remove a tumor from your brain.

• What personal and professional characteristics would you want them to have?

• Write a 100 word paragraph on the important aspects a doctor should possess

EMPATHY• Identify and understand other

person’s feelings

• Taking sincere interest

• Understanding needs and learning effective communication

HONESTY• Truthfulness & integrity

• Must be able to trust

• Willing to admit mistakes

DEPENDABILITY• Accept responsibility

• Prompt in reporting to work

• Good attendance

• Perform tasks accurately

Willingness to learn• Willing to learn & adapt to

change

• Learn new techniques

• Additional education

PATIENCE• Tolerant & understanding

• Control your temper

• Deal with frustration

• Overcome obstacles

Accept criticism• Accept & learn from it

• Will allow you to improve your work

ENTHUSIASM• Enjoy work, display positive

attitude

• Enthusiasm is contagious

Self-motivation• Ability to begin or follow

through with a task.

• Determine things that need to be done/do them without

constant direction.

TACT• Ability to say or do the most

fitting thing in a difficult situation.

• Consideration of feelings of others.

• Requires constant practice.

COMPETENCE• Qualified & capable

• Follow instructions

• Use approved procedures

• Strive for excellence

• Know your limits

RESPONSIBILITY• Being held accountable for

your own actions.

• Others can rely on you.

DISCRETION• Using good judgement in

what you say and do.

• Keeping information confidential.

• Do not violate patient’s rights.

• PERSONAL APPEARANCE

HEALTHY APPEARANCE

• DIET

• REST

• EXERCISE

• GOOD POSTURE

• AVOID ALCOHOL/DRUGS

UNIFORMS• NEAT, WELL-FITTING

• FOLLOW STANDARDS

• AVOID EXTREMES

NAMEBADGE• USUALLY PHOTO ID

• STATES NAME, TITLE, AND DEPT.

• REQUIRED BY LAW IN SOME FACILITIES

PERSONAL HYGIENE

• BATHE DAILY

• ORAL HYGEINE

• AVOID STRONG ODORS

NAILS• KEEP SHORT & CLEAN

• GERMS TRANSMITTED WHEN DIRT COLLECTS

• COLORLESS POLISH

• LOTION/CREAMS

HAIR / MAKEUP• HAIR- clean, neat keep off

collar, avoid extreme style

• MAKEUP- create natural appearance, avoid excess

JEWELRY• USUALLY NOT

PERMITTED EXCEPT WATCH WEDDING RING AND SMALL EARRINGS

• DANGER TO PATIENT

Situations

•PTA is constantly late to work & usually calls in sick every weekend.

•Dental Assistant tells pt. “Your teeth are really crooked & ruin your appearance’”

• Medical Assistant has problem calculating a patient’s height, so they guess the approximate height of the patient.