Post on 23-Jan-2017
transcript
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For Service Excellence Magnetic Persuasion
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Experience + Theory#1
=Success
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P L
Service Excellence
rob em
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Lackof
motivation
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=
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low
productivity
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High
cost
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StateControl
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SERVICE PERSON
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“ People don’t buy product , they buy state “
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“People don’t buy product , they buy state”
RobbinsAnthony
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v
e r ab lCommunicati
on
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15can explain a lot
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Words
Misusage
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Ignorance
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Desperates c u s t o m e r
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v
e r ab lCommunicati
on
n
o
n
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Prof. Albert Mehribian
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Saidthat
C O M M U N I C A T I O N
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Communi-cation
55%Physiology
/ Non Verbal38%Tonality
7%Words
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Non Verbal
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“ Mastering non verbal = Mastering 93 % Communication “
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SOLUTION PROBLEM
negative = positive
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marketing + linguistic programmingNEURO
12/88
Pikiran Bawah Sadar
Pikiran Sadar
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#2Experience + Theory
=Success
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Neuro marketing
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Medical knowledge, Technologyand Marketing
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Mind Concept
Optimizing the power 9x stronger of your Subconscious Mind than Conscious
Mind to achieve what you Dream of.
The MIND
Conscious Mind“until now, most of people ONLY use
12% of their mind potential…”Characteristic : Analytical , Empiric ,
Systematic
Unconscious Mind“more than 88% is still hiding inside,
waiting to discover…”(Memory, Habit, Belief, Personality,
Self Image, Emotion)Characteristic : Neutral , Sugestive ,
Memory Bank
Why temporary change?Pikiran ibarat mengisi gelas
yang penuhTidak dilakukan pembersihan
emosi negatif , prasangka, konsep diri yang negatif
CRITICALFACTOR
AM. KRASNERThe founder of American Board of
Hypnotherapy
12 %
88 %
Critical Factor
KONFLIK INTERNALSADAR (12%)
BAWAH SADAR(88 %)
Anda kerja harus semangat Semangat ga semangat gaji tetap aja kok
Melayani tamu/client harus senyum Senyum pun gaji ga akan naik kok
Hidup harus punya target Hidup gini aja juga ga apa - apa
Berikan performa yang terbaik untuk perusahaan/institusi/organisasi
Yang dapat untung banyak cuma pemilik perusahaanYang dapat nama/penghargaan paling si bos…
Anda harus berubah Ngapain berubah, hidup saya udah nyaman kok..
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the subconscious thoughts, feelings, and desires that drive purchasing decisions
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RNLP
E U O
I N G U I S T I C
R O G R A M M I N G
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owners manualfor
your
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To Achieve
43 France Telecom Group confidential
Change,
We CanYes, We
Can
use NLP
OBAMA
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Hypnosis
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Suggestion
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It’s Time ForTime Line Therapy™
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Sis
not
ERV i C E
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No !!!
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it !
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Sis
ER v i C
E
like
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It’s time to ….
with us
www.GOFAZTRACK.COM
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Ismal Zeva
YDInternational Certified Master Practitioner of Time Line Therapy™International Certified Master Practitioner of NLPInternational Certified Master of Coach International Certified of Hypnotherapist