Post on 13-Feb-2016
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transcript
plus
plus
plus
plus ça
ça
ça
ça
change
change
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Th
e m
ore
th
ing
s ch
an
ge
th
e m
ore
the
y s
tay
th
e s
am
e
the
y s
tay
th
e s
am
e
Tim
oth
y O
’Ne
il-D
un
ne
Ma
na
gin
g P
art
ne
r
T2
Imp
act
Ltd
“Mo
st m
od
ern
ca
len
da
rs m
ar
the
sw
ee
t si
mp
lici
ty o
f
OS
CA
R W
ILD
E
“Mo
st m
od
ern
ca
len
da
rs m
ar
the
sw
ee
t si
mp
lici
ty o
f
ou
r li
ves
by r
em
ind
ing
us
tha
t e
ach
da
y t
ha
t p
ass
es
is
the
an
niv
ers
ary
of
som
e p
erf
ect
ly u
nin
tere
stin
g e
ven
t.”
Do
yo
u r
em
em
be
r w
he
n t
his
pic
ture
wa
s ta
ken
?
Wh
o/W
ha
t is
T2
Imp
act
?
•Le
ad
ing
Glo
ba
l e
Bu
sin
ess
Co
nsu
lta
ncy
•C
ore
gro
up
of
sea
son
ed
Tra
vel
an
d T
ou
rism
Exe
cs f
rom
le
ad
ing
pla
yers
pla
yers
•E
xclu
sive
fo
cus
on
Tra
vel
eB
usi
ne
ss
•H
igh
ly e
xpe
rie
nce
d w
orl
dw
ide
.
•D
ee
p s
kil
ls in
in
du
stry
se
cto
rs
•A
via
tio
n,
Tra
vel
an
d T
ou
rism
IS
ou
r o
nly
bu
sin
ess
•B
roa
d G
eo
gra
ph
y –
EM
EA
, A
me
rica
s a
nd
Asi
a P
aci
fic
•S
tro
ng
ne
two
rk p
art
ne
rs a
nd
cli
en
ts
So
me
T2
Imp
act
cu
sto
me
rs
AN
D W
E H
AV
E B
EE
N I
N B
US
INE
SS
10
YE
AR
S!!
!!
Oh
ho
w h
as
the
ma
rke
t ch
an
ge
d!
Th
is m
od
el
is u
nsu
sta
ina
ble
Jet
fue
l p
rici
ng
.
Sin
ce t
he
hig
h i
n 2
00
0
•T
he
US
Air
lin
e I
nd
ust
ry
•H
as
she
d m
ore
th
an
•
Ha
s sh
ed
mo
re t
ha
n
20
% o
f it
s la
bo
ur
forc
e
wh
ile
at
the
sa
me
tim
e
carr
yin
g m
ore
th
an
12
%
mo
re p
ass
en
ge
rs
US
Air
lin
es
Ch
an
ge
ha
s a
lwa
ys m
ad
e u
s le
ap
•B
ut
ma
ny t
ime
s w
e
forg
et
the
ga
p a
nd
fa
ll
•H
ow
ma
ny t
ech
no
log
ies
•H
ow
ma
ny t
ech
no
log
ies
are
: LA
TE
, IN
CO
MP
LET
E,
CO
MP
LIC
AT
ED
…..
•D
ISA
PP
OIN
TIN
G
Re
tro
is
no
t in
•A
irli
ne
s co
nti
nu
e t
o b
e
silo
s
•Tr
ue
re
form
ati
on
ha
s •
Tru
e r
efo
rma
tio
n h
as
no
t o
ccu
rre
d
•T
he
air
lin
es
are
sti
ll
me
sse
d u
p
•T
he
y s
till
act
lik
e
Lem
min
gs
Ag
ing
co
mp
lica
ted
AT
C s
yste
ms
•N
ot
en
ou
gh
sys
tem
cap
aci
ty
•P
ress
ure
fro
m t
he
Gre
en
Lo
bb
y
•A
re s
ho
rt h
au
l fl
igh
ts
an
ti-s
oci
al?
Va
stly
in
cre
ase
d t
raff
ic w
orl
dw
ide
•Is
tra
vel
a r
igh
t o
r a
pri
vil
eg
e?
•W
ha
t is
th
e t
rue
so
cia
l •
Wh
at
is t
he
tru
e s
oci
al
cost
of
flyin
g
•W
ha
t h
ap
pe
ns
wh
en
the
re
st o
f th
e w
orl
d
catc
he
s u
p?
Air
lin
es
we
do
n’t
ha
ve a
ny
mo
re
•A
ero
Llo
yd
•A
ir C
ha
rte
r
•A
ir H
oll
an
d
•A
ir I
nte
r
•S
ab
en
a
•S
AH
SA
•p
an
tax
•S
wis
sair
•B
ala
ir
•B
CA
L
•B
raa
the
ns
•B
ran
iff
2 &
3
•E
ast
ern
Air
lin
es
•F
lyin
g T
ige
rs
•G
B A
irw
ays
•
Air
In
ter
•A
ir L
ibe
rte
•A
ir L
itto
ral
•A
loh
a
•A
nse
tt
•A
OM
•A
spe
n
Air
wa
ys
•A
TA
•S
wis
sair
•TA
ES
A
•T
EA
•T
WA
•U
TA
•W
ard
air
•B
ran
iff
2 &
3
•B
rym
on
•C
an
ad
a 3
00
0
•C
an
ad
ian
•C
an
Jet
•D
eb
on
air
•D
eu
tsch
e B
A
• •G
ulf
Air
Tra
nsp
ort
•H
am
bu
rg A
irli
ne
s
•JM
C
•M
ae
rsk
•P
aci
fic
Inte
rsta
te
•P
an
Am
Ho
w f
ar
did
we
co
me
?
Its
stil
l W
AY
to
o c
om
pli
cate
d
Ho
w f
ar
ha
ve w
e r
ea
lly
co
me
?
I th
ou
gh
t I
wo
uld
go
to
th
e s
ou
rce
Gre
at
thin
gs
tha
t h
ap
pe
ne
d in
19
88
•A
ma
de
us
bo
rn (
19
87
te
chn
ica
lly
).
•P
art
ne
rs w
as
bo
rn
•Lu
fth
an
sa h
ad
a n
ew
co
at
of
pa
int
(liv
ery
)
•P
an
Am
Fli
gh
t 1
03
exp
lod
es
ove
r Lo
cke
rbie
•M
eh
ran
Na
sse
ri,
“Te
rmin
al
Ma
n”
is s
tuck
at
CD
G
•P
roza
c is
in
tro
du
ced
as
an
an
ti-d
ep
ress
an
t.
•S
teff
i G
raff
win
s U
S O
pe
n T
en
nis
•C
Ds
ou
tse
ll v
iny
l fo
r th
e f
irst
tim
e e
ver.
Wh
at
ha
ve b
ee
n t
he
big
win
ne
rs a
nd
lose
rs o
ver
the
la
st 2
0 y
ea
rs?
No
Ch
an
ge
rs
•G
DS
Scr
ee
ns
•P
riva
te F
are
s
Lose
rs
•B
an
kru
pt
Air
lin
es
•G
DS
Mo
de
l
Win
ne
rs
•T
icke
tle
ss
•O
nli
ne
Tra
vel
•P
riva
te F
are
s
•B
arg
ain
s
•E
very
ye
ar
an
oth
er
ne
w
com
pa
ny
•M
ore
ho
t a
ir
•B
ig T
ou
r O
pe
rato
rs
•La
ck o
f sm
art
p
eo
ple
•G
DS
Mo
de
l
•C
en
da
nt
•T
icke
t P
rin
ters
•Tr
ave
l A
ge
nts
•P
revie
w T
rave
l
•C
ou
ntl
ess
Te
ch
com
pa
nie
s
•E
uro
Be
rlin
•In
vest
ors
•F
lig
ht
Kit
che
ns
•A
lita
lia
/Ma
rgin
al
Air
lin
es
•O
nli
ne
Tra
vel
•P
eo
ple
wit
h s
tam
ina
•A
ma
de
us
•E
xpe
dia
•D
ire
ct C
ha
nn
els
•LC
Cs
•G
oo
gle
•M
eg
a C
arr
iers
•A
llia
nce
s
So
me
qu
est
ion
s w
e a
ske
d
Eu
rop
e
•O
po
do
–w
ha
t w
ere
th
ey
th
ink
ing
??
?
•LH
’s f
irst
pa
pe
rle
ss
exp
eri
me
nt
US
A a
nd
Ro
W
•A
nse
ttA
NZ
an
d S
inga
po
re A
ir –
a g
oo
d m
arr
iag
e?
•Z
uji
–sm
art
?e
xpe
rim
en
t
•W
hy
did
Co
nco
rde
sh
ut
do
wn
?
•O
lym
pic
an
d B
A?
•A
lita
lia
an
d a
ny
thin
g?
•Sw
issa
ir a
nd
an
yth
ing
?
•E
uro
Dis
ne
y?
•Lo
ng
Ha
ul
LCC
e.g
. O
asi
s?
•U
S R
yan
air
=S
ky
bu
s= F
ail
ure
•A
tra
din
g f
loo
r fo
r se
ats
?
•D
isn
ey
lan
d in
Ho
ng
Ko
ng
?
•P
rofi
tab
le A
irli
ne
s in
In
dia
?
•A
via
tio
n in
Afr
ica
?
So
me
Mil
est
on
es:
•1
96
4 S
ab
re i
s la
un
che
d a
s th
e f
irst
Co
mp
ute
r R
ese
rva
tio
n S
yst
em
), l
ink
ing
all
off
ice
s o
f A
A.
•1
96
9 F
ou
r U
S u
niv
ers
itie
sa
re l
inke
d b
y c
om
pu
ter
for
the
fir
st t
ime
. D
AR
PA N
et
is b
orn
•1
97
1 T
UI,
Lu
fth
an
sa,
an
d D
B f
ou
nd
th
e s
tud
y g
rou
p f
or
au
tom
ati
sati
on
for
tra
vel
an
d
tou
rism
, in
Ge
rma
n,
the
Stu
die
ng
ese
llsc
ha
ftzu
rA
uto
ma
tisi
eru
ng
für
Re
ise
un
d T
ou
rist
ik,
kn
ow
n a
s S
TAR
T in
sh
ort
. It
s g
oa
l is
to
de
velo
p a
co
mm
on
CR
S f
or
tra
vel a
ge
nci
es.
•1
97
2 T
he
fir
st S
TAR
T t
erm
ina
lsin
tro
du
ced
to
th
e a
ge
nci
es;
co
nn
ect
ion
co
sts
12
,00
0 D
M.
•1
98
7 T
he
te
rm ‘
Inte
rne
t’is
use
d f
or
the
1st
tim
e.
Ma
nfr
ed
He
ge
nlo
h’s
tra
vel a
ge
ncy
use
s •
19
87
Th
e t
erm
‘In
tern
et’
is u
sed
fo
r th
e 1
st t
ime
. M
an
fre
d H
eg
en
loh
’str
ave
l ag
en
cy u
ses
BT
X
LH
, A
F, S
K,
IB f
ou
nd
Am
ad
eu
s, w
hic
h t
ake
s o
ver
fro
m S
TAR
T s
eve
ral y
ea
rs l
ate
r.
•1
99
1 W
orl
dsp
an
op
en
s a
dd
s sc
he
du
led
fli
gh
ts t
o a
ll D
ER
ho
lid
ays
via
th
e S
tru
ctu
red
Me
ssa
ge
In
terf
ace
(S
MI)
, w
hic
h b
eca
me
th
e m
ost
im
po
rta
nt
inte
rfa
ce b
etw
ee
n t
he
on
lin
e &
GD
S w
orl
d.
•1
99
2 H
yp
erl
ink
sa
re i
nve
nte
d.
Th
ese
are
lin
ks t
o o
the
r w
eb
site
s a
nd
en
ab
le I
nte
rne
t su
rfin
g
po
ssib
le w
ith
a b
row
ser.
•1
99
3 M
osa
ic,
the
fir
st g
rap
hic
s-ca
pa
ble
bro
wse
r, i
s o
ffe
red
as
a f
ree
do
wn
loa
d.
Fro
m t
his
po
int,
mo
re a
nd
mo
re p
riva
te i
nd
ivid
ua
ls g
o o
nli
ne
; th
e I
nte
rne
t is
be
com
ing
a p
ote
nti
al
ma
ss m
ed
ium
.
•1
99
6 E
xp
ed
ia.c
om
go
es
on
lin
e i
n S
ep
tem
be
r.
Exp
ed
ia.d
e i
n s
tart
s in
Se
pte
mb
er
19
99
. To
da
y,
the
co
mp
an
y h
as
rep
lace
d T
rave
loci
ty a
s th
e w
orl
dw
ide
ma
rke
t le
ad
er.
ALC
X.2
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07
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© T
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20
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So
we
are
sti
ll g
oin
g i
n t
he
sa
me
dir
ect
ion
•B
asi
call
y n
ow
he
re!
Th
an
k y
ou
An
d c
on
gra
tula
tio
ns
to y
ou
all
fo
r A
nd
co
ng
ratu
lati
on
s to
yo
u a
ll f
or
surv
ivin
g 2
0 y
ea
rs!
Tim
oth
yO
@T
2Im
pa
ct.c
om
+1
42
5 8
36
47
70