PMI Leadership Skills Hayat Mansour & Yasmina Khelifi PMP ... 31/08/2019 · Leadership skills -...

transcript

31st of August 2019

PMI Leadership Skills

Hayat Mansour & Yasmina Khelifi

PMP, Senior Project Managers

Agenda

• Introduction

• Leadership

• 3Cs: Collaboration, Communication, Culture

• PMI Code of Ethics and Conduct

• Conclusion

• Beyond the webinar

Leadership Skills – Hayat Mansour & Yasmina Khelifi

. What is Leadership

Leadership skills - Hayat Mansour & Yasmina Khelifi

4Leadership Skills – Hayat Mansour & Yasmina Khelifi

Collaboration, Communication, Culture

Leadership skills in PMBOK6

PMBOK6

Leadership skillsp.60 of the English edition

Being visonary

Being Positive and optimitic

Being collaborative

Managing relationships and confllicts

Communicating

Being respectful

Exhibiting integrity and being culturally sensitive

Being credit to others when due

Being a life long learner

Focusing on important things

Having a holistic and systemic view

Being able to aplly critical thinking

Being able to build effective teams

Being collaborative

image: absolutvision.com

• Being collaborative

• Communicating

• Exhibiting integrity and being culturally sensitive

• Being a life long learner

Collaborative Tools

• Number of tools

• Local constraints

• Confidentiality

• Corporate culture

• Adoption

Leadership skills – Hayat Mansour & Yasmina Khelifi

Collaborative Tools: some examples

Padlet, Answergarden

Xmind, Mindmap, free

Klaxoon

Iobeya

Trello

Leankit

Kanbantool

Bubble plan

EXECUTE

Office

Mindmap

PMI France 13th of June 2019 – CEGOS workshop

Technological

/Geographical

I have removed common tools like

MS Project, Microsoft Office

Remote Collaboration: some tips

• Emails: low texture

• Video

• Reflexive knowledge

• Communication norms

• What if….

• Celebration

Being collaborative

• Tools

• Some tips

Communicating

• Communicating

• “The sender is responsible for the transmission of the message,

ensuring that the information being communicated is clear and

complete, and confirming the message is correctly interpreted.

• The receiver is responsible for ensuring that the information is

received in its entirety, interpreted correctly, and acknowledged

or responded to appropriately.”

Communicating

PMBOK6 p.371 & 372 of the English edition

SENDER

Encode

Decode

RECEIVER

Decode

Encode

Transmit Message

Ack. Message

Feedback Message

PMBOK6

Research shows

that top project

managers spend

about 90% of their

time on a project in

communicating”

- PMBOK6

Leadership skills

Communicating

feedback

• SBI Model*

– Situation

– Behaviors

– Impact

• The feedback fallacy**

– Source of truth

– How we learn

– Excellence

*Emerging Leaders in a Digital Age – INSEAD Online Course – Professor Declan Fitzsimons

**https://hbr.org/2019/03/the-feedback-fallacy?autocomplete=true

Communicating: some tips

➢ Send a clear agenda in advance

➢ Reformulate

➢ Clarify abbreviations

➢ Summarize

➢ English

➢ Don’t rely on the implicit

➢ Leave space for people to give their inputs

➢ Self awareness

Linguistic

Process Communication Model® (PCM)

• Dr Taibi Kahler

• Observe and understand your own behavior

• Understand the behavior of others and know how to

communicate with them effectively

• Analyze conflict and miscommunication and know how to find

resolution and a return to effective communication

• 6 types of personalities

0 20 40 60 80 100 120

Imaginer

Thinker

Harmonizer

Promoter

Persister

Personalities Structure

Imaginer

Thinker

Harmonizer

Promoter

Persister

Communicating

• Sender / Receiver

• Feedback

• Some tips

• Process Communication Model®

The problem with communication is the illusion that it has

been accomplished”

- George Bernard Shaw (1856-1950, Irish author)

Exhibiting integrity and being

culturally sensitive

• Communicating

The 6-D Model© of national Culture of Geert Hofstede

• Collectivist

• Individualist (higher percentage on the scale)Individualism

• Small

• Large (higher percentage on the scale)Power Distance

• Feminine

• Masculine (higher percentage on the scale)Masculinity

• Uncertainty tolerant

• Uncertainty avoiding (higher percentage on the scale)Uncertainty avoidance

• Flexhumble (long-term)

• Monumentalist (short-term) (higher percentage on the scale)Long term orientation

• Restrained

• Indulgent (higher percentage on the scale)Indulgence

https://geerthofstede.com/culture-geert-hofstede-gert-jan-hofstede/6d-model-of-national-culture/

➢ Self awareness Cultural

• https://www.hofstede-insights.com/country-comparison/

• https://www.hofstede-insights.com/country-comparison/india,the-united-arab-emirates/

Hands-on : the 6-D Model© of Geert Hofstede

Exhibiting integrity and being

culturally sensitive

• Cultural dimensions

➢ DMPIF cultural diversity and Erin Meyer is one of the speakers.

Distances

DISTANCES

Technological/Geographical

Temporal

Linguistic

Cultural

Emerging Leaders in a Digital Age – INSEAD Online Course – Professor Mark Mortensen

➢ Checkup of your project team

➢ Self awareness

Being a lifelong learner

• Communicating

Lifelong learning

• Online Courses

• PMI Resources

• PMI Chapter

• Volunteering

• Mentorship

• Personal Learning Cloud (PLC) *

– Personalized

– Socialized

– Contextualized

– Tracked and authenticated

https://hbr.org/2019/03/educating-the-next-generation-of-leadersimage

Being a lifelong learner

In reality, knowledge is constantly changing, and good leaders

never stop acquiring and assimilating it”

- Reid Hoffmann, Linkedin founder

PMI Code of Ethics

PMI Code of Ethics for any PMI Member

• honesty, responsibility, respect and fairness

• https://www.pmi.org/about/ethics/code

CONCLUSION

Leadership Skills: key skills

https://www.weforum.org/agenda/2019/01/the-hard-and-soft-skills-to-futureproof-your-career-according-to-linkedin/

LIM EMEA Dublin 2019: Session

#222:Effective leadership in

Transformational Times

Key skills for successful projects: 89% of

leadership skills

Leadership Skills along PMBOK

PMBOK4

Appendix G

Leadership

Team building

Motivation

Communication

Influencing

Decision-making

Political and cultural awareness

Negotiation

PMBOK5

Interpersonal skills

Leadership

Team building

Motivation

Communication

Influencing

Decision-making

Political and cultural awareness

Negotiation

Trust building

Conflict management

Coaching

PMBOK6

Being visonary

Being collaborative

Managing confllicts

Communicating

Being respectful

Leadership skills in PMBOK6

PMBOK6

Being visonary

Being collaborative

Managing relationships and confllicts

Communicating

Being respectful

CONCLUSION

The biggest challenge for the future will be

training and maybe even certifying project

professionals in people skills.

You can teach project management, but

people skills typically require on-the-job

experience and usually some failures along

the way and leadership”

- Michael O’Connor, PhD, PMP, PgMP, PM

Network June 2019

➢ Being Self Aware

➢ Trying and Learning

➢ Keeping on learning

Leadership is a journey not a destination”

- Ian Woodward, INSEAD Professor

Know Thyself” - Socrates

Beyond the webinar

Leadership

• Harvard Business Review: if you do not have a subscription you can read a

number of limited articles per month

• PM Networks July 2019 page 45

• INSEAD Online Course – Emerging Leaders in a Digital Age

• https://knowledge.insead.edu/blog/insead-blog/leadership-is-a-journey-not-

a-destination-7581

• https://knowledge.insead.edu/blog/insead-blog/the-three-altitudes-of-

leadership-7541

• Watch this TEDx Talk by Professor Woodward on the Altitudes:

https://www.youtube.com/watch?v=tEGcPExBl_8

• https://knowledge.insead.edu/leadership-organisations/the-powerful-

drivers-and-blockers-of-leadership-12086 and you can retrieve the

exploration tool here: http://www.driversandblockers.com/

Communication

• Harvard Business Review

• Nine Lies about work Podcasts: https://freethinkingleader.org/

• INSEAD Online Course – Leadership Communication with Impact

• Process Communication Model®

https://www.processcommunication.eu/phone/what-is-pcm.html

https://www.youtube.com/watch?v=bPNozIMNyFM

– Contact for training/certification: Heather Cuccias

heather@kahlercommunications.com

https://www.linkedin.com/in/heather-cuccias-072776141/

The 6-D Model of Geert Hofstede

• https://geerthofstede.com/culture-geert-hofstede-gert-jan-

hofstede/6d-model-of-national-culture/

• Slides about each dimension https://geerthofstede.com/training-

consulting/online-lectures/

• https://www.hofstede-insights.com/country-comparison/

Good things happen

when you join PMI UAE chapter!

Questions & Answers

PMI Leadership Skills Hayat Mansour & Yasmina Khelifi PMP ... 31/08/2019 · Leadership skills -...

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