Portal Content Mgmt Opentext

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© 2011 SAP AG. All rights reserved. 1

Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and/or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, and shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of this document. This limitation shall not apply in cases of intent or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Ohad Levy, Solution ManagerMar 19, 2012

SAP Portal Site and Content Managementby OpenText

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• Consumerization

• Social

• Mobility

• Cloud

• Big Data

New forces rapidly changing IT World… And create an ever-growing content CHAOS

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Enterprise Content Management (ECM)

• Unstructured content is ~80% of all data

• Doubles every 18 months

• Severe compliance issues

• Productivity reduction

• 70% of firms will invest in ECM in 2012

• Market hits $5.7B by 2014

Enterprise Content management (ECM)

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ECM Business Drivers

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SAP & Open Text – 20 Years of Partnership

Slide 6

1992

1997

2000

Joint projects for imaging, COLD, archiving for ERP

SAP ArchiveLink co-development, IXOS-ARCHIVE for SAP R/3

SAP ITS co-development (Internet Transaction Server)

SAP CRM co-development

SAP Extended ECM

IXOS andOpen Text Merger

SAP Archiving & Document Access

First ISV “Powered by SAP NetWeaver”

Co-development of DoD 5015.2 certified Records Management

2003

2006

2007

2008SAP Invoice Management

2009

Reseller Agreement with SAP Americas

2010SAP Digital Asset Management

Co-innovation CMIS interface

SAP Employee File Management

2011SAP Document Presentment

SAP Travel Receipts Management

SAP Portal Content / Site Mgmt

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DAM Doc Pres

SAP Archiving

SAP Document Access

SIM EFMIMxECM TRMPSM

PCM

Horizontal ECM

LoB Solution

Portal-based

for OpenText ECM Suite

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Web-based consumption - Desktop and Mobile

SAP NetWeaver Portal 7.3

SAP NetWeaver FoundationAdmin & Dev tools, Security, Web Dynpro, Enterprise Search, Governance, Accad, Gateway

Core ServicesRoles, navigation, permissions, SSO, 3rd-party integration

Social Collaboration

Content Management

UsabilityApplications

PCM

Social Services

Forums

Enterprise Workspaces

PSMBPM & UWL

Knowledge Management

Application Integration

Mashups

Branding & Themes

Ajax Framework

Web Page Composer

Wikis

Reports & Analytics

APIs

B2E/ B2B/ B2C

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Target Customers

KM customers(~1600)

Portal customers (~7000)

Other NW customers (~30K)

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SAP NetWeaver Portal enhance by OpenText solutions

SAP Portal Content Management (PCM)

SAP Portal Site Management(PSM)

SAP NetWeaver

Portal

SAP Portal Content Management by OpenText (PCM)

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Key Capabilities: Out-of-the-box WD/J iViews OpenText “Search Provider” implemented Exposing of different system Favorites in the Portal OpenText Tasks and Personal Assignments are integrated via

SAP Universal Work List (UWL) Out-of-the-box support for Single-Sign-On (SSO) and Synched

LDAP Supports Mashups (Wiring)

Benefits: Best-of-breed Document Management solution Fully integrated with SAP Portal and EWS Easily upgradable to Extended ECM

Portal Content Management Enhanced Document Management & Collaboration for SAP Portal and Enterprise Workspaces

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Discussion

SAP Portal Content ManagementWorkflow

Content

Contributor Consumer

Comment

Create / edit

Consume

SearchFollow feedsWorkflow

Check in / out

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Favorites

UWL Integration

SAP Portal Content ManagementFirst glimpse: Main view

Portal Role Awareness

SSO

Search Provider

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SAP Portal Content ManagementIntegration with SAP Enterprise Workspaces

Web Content Snippets

Document Templates

Activity Feed

Search Results

BI Chart

Tools: News

Feeds, Translation

…(Internal / External Content)

Internal / External Content

Document Mgmt Space

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Native Integration with MS Office & Desktop Client

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Basic Search

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Advanced Search

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Favorites integration

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Initiate Workflow

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PCM Work Items in UWL

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PulseSocial collaboration that revolves around content

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Folder Centric Pulse

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Document Centric Pulse

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People Centric Pulse

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User Profile

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Discussion

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Infrastructure

Single Sign On

SAP Extended Enterprise Content Management by OpenText Suite 2010

Content Server 10

SAP NetWeaver Portal 7.30

DM iViews

Add document

Add folder

Add arbitrary items

Item operations

Copy, move, edit, delete, add version, reserve

Tree view, Content list iViews

Collaboration iViews

Discussions

Discussion forums

Threads and posts

Workflow

Initiation on document

UWL integration

Enterprise Workspaces

Modules available in Gallery

Document Search

Document Work

Document Browse

Activity Feed

To use as-is or as template

Search

Integrate PCM Search Provider into Portal Search

Basic vs. Advanced search

Folder browse

Social Collaboration

Activities Feeds

Folders, documents, colleagues

View, comment, share status

Enhanced User Profile

UWL & Favorites

Workflow integration into Universal Work list of SAP NetWeaver portal

Favorites integration of most-used or most-liked PCM views

SAP Portal Content ManagementComponents

Personalization

Theming

Localization

SAP Portal Site Management by OpenText (PSM)

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Key Capabilities: Converging web-content, structured and unstructured data User-defined workflows and multi-channel publishing Multiple-languages support tools Portal functionalities support such as “Quick Launch” and

Mashups

Benefits: Best-of-breed Web Content Management solution Integrated with SAP Portal and EWS Extending SAP basic offering (WPC) Operational efficiency by empowering non-technical users to

create, edit, and manage web content

Portal Site ManagementEnhanced Web Content Management for SAP Portal and Enterprise Workspaces

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SAP Portal

Config

Delivery

Navigation Assistant

Smart Edit Delivery Server

Key User Contributor

Portal Admin

Consumer

Approval

Localization

Workflow

SAP Portal Site ManagementWorkflow

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SmartEdit Link to Editorial

Environment

Search Integration

(TREX)

SAP Portal Site ManagementFirst glimpse

Managed Web Site Content

Dynamic Navigation

Integration & Merge

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SAP Portal Site Management: Navigation Assistant

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SmartEdit called from Portal

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Management Server

SmartEdit

Workflow

Translation

Multichannel

Content Sharing

Publisher

Delivery Server

Content Delivery

Dynamic & Personalized

Navigation Service

Content Repository

SSO

Portal Manager

SmartEdit Link

Navigation Integration

Indexing and Search (TREX)

SAP Portal Site ManagementComponents

Additional Information

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Example Scenarios

Supplier Portal

Product Catalog

Customer Portal

HR OnboardingHR Post

AcquisitionHR Manager

SpaceManager Space

PoliciesSOPs

Firm Infrastructure (e.g. Finance, Strategy, IT Infrastructure)

Human Resources Management

Technology Development, Engineering

Procurement

Inbound Logistics

Operations(Manufacturing)

Outbound Logistics

Marketingand Sales

After-saleService

Margin

Employee Portal

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PCM/ PSM Pricing

Licenses types:

1. PCM R/W User - $900/€600 per user (Min. 100 users)

2. PCM R/O User - $240/€160 per user

3. PSM User - $300,000/€200,000 per 2,000 users

Other conditions and prerequisites:

• Min. deal size = $90,000/€60,000

• PSM not provided standalone; PCM standalone is optional

• PSM provided in chunks of 2,000 users

• Every Portal user needs to be licensed

• EWS licensed separately

© 2011 SAP AG. All rights reserved. 39

PCM/ PSM User Types

Function PCM R/O PCM R/W PSMAdministrative permissions

√ √

Add/Edit/Delete Content √ √Add discussion √ N/AInitiate Workflow √ √Consume Content √ √ √Pulse (Consume/ Create) √ √ N/AUse UWL √ √ √Use Favorites √ √ √Use Search (Basic/Advance)

√ √ √

Consume / Generate Enterprise Workspaces

√ √ √

Use User Profile √ √ √

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Prerequisites

Mandatory: SAP NetWeaver Portal 7.30

Workspace Scenarios: Enterprise Workspaces 1.1

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For More Information

Concerning North American Opportunities:Greg Peay, North American Alliance Management

Concerning Portal Content Management and Portal Site Management:Ohad Levy, NetWeaver User Productivity Solution ManagementEran Schaffer, NetWeaver Portal Product Management

Thank You

Questions?

Business Support Network HelpdeskHERE TO HELP, A BUSINESS SUPPORT HELPDESK WITH THE BACKING OF A GLOBAL EXPERT NETWORK

Quick link: /go/bsnvia e-mail: bsn@sap.comEMEA +49 6227 7-67000Americas +1 888 727 7274APJ +65 6768 6768 (English/Chinese)JP +81 3 3273 5440 (Japanese/English)SAP Talk: https://talk.wdf.sap.corp/group/bsn