I am the right choice…My Career Portfolio

Career Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Slide 3 Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Slide 4 Accomplishments/Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Slide 9Marketable Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Slide 10 Volunteering/Community Service . . . . . . . . . . . . . . . . . . . . . . . . . . . Slide 11 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Slide 12

Table of Contents

This statement is meant to indicate that I am the author of all materials contained within this career portfolio, that it is my original work, and that it is an honest representation of my skills.

Statement of Authenticity

Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment.

A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency.

Have supported up to 10 managers, an executive assistant and a senior executive assistant. Tracking and Control for Processes and projects. Prepare and processes departmental paperwork, e.g., correspondence, presentations,

reports, expense reports, and purchasing. Established workflow priority based on assessment of tasks

Career Summary

My values, ethics and moral obligations play a very large part of every facet of my life and endeavors; whether it be at work or at play. I will always fight for the underdog because at some points in my life, I was there. I refuse to allow negativity into my life and if there will be any I make every attempt to create positive energy out of the negative. I will always uphold justice and fairness in my every day thinking and acting. I want to be the best person I can be at all times and all phases of my life.

Personal Mission Statement

My name is Lucille and I love life. Things may not always go my way all of the times but I believe things happen for a reason. I continuingly strive for the best things in life that comes my way or not, whether it is a the job of my dreams or my simple home life.

I truly live the saying, “If life gives you lemons, make lemonade.” I always try to have a great outlook on life because when thinking positive only positive things will come your way.

Life may not always be fair, but that is what drives me to try harder.

Elevator Speech

Devry University Associates in Applied Science for Web Design January 2010 through graduation April 2013 Three times on Dean’s List ~~~ 3.7 GPA out of 4.0

Education

Lucille Nolan42 Van Winkle Avenue ~ Garfield ~ NJ ~ 07026

973.772.1460 ~ 201.522.2843Lmn1220@gmail.com

Professional Skills: MS Office 2007, 2010 Outlook’s Meeting Planner Windows XP Pro, Vista, and 7 The Internet PeopleSoft ConCur Photoshop CS5, Illustrator CS5, Dreamweaver CS5, Flash CS5 SAP, NetReq, ARIBA, and EDI

Employment Skills: Administrative Support professional Experienced working in a fast paced environment that demand strong

organizational, technical and interpersonal skills. Trustworthy, ethical and discreet and committed to superior customer service.

Confident and poised in interactions with individuals at all levels. As well as detailed oriented and resourceful in completing projects; able to multi task effectively.

Resume

Employment History

Devry University, Online 1/10 to present

Currently attending college, majoring in Web Design and will be continuing with a Bachelor’s degree in Business Administration.

 

Administrative Assistant/Business Support Specialist

Adecco Temporary Services, Nutley, NJ for Roche 4/09 to 7/09 Supported 10 managers, an executive assistant and a senior executive assistant. Handled all waste disposal processes, programs and services. Tracking and Control for Processes and projects. Prepare and processes departmental paperwork, e.g., correspondence,

Resume- page 2

presentations, reports, expense reports, and purchasing. Input check requests through Ariba, inputting requisitions, purchase orders and small

projects when requested. Established workflow priority based on assessment of tasks and consideration of

interdepartmental needs.

Executive Assistant in Oncology

Adecco Temporary Services, Nutley, NJ for Roche 7/08 to 12/08 Supported six research doctors. Establishes workflow priority based on assessment of tasks and consideration of

interdepartmental needs. Coordinates travel, meetings, conferences, establishes appointment schedules and

itineraries. Prepare and process departmental paperwork, e.g., correspondence, presentations,

reports, budgets, expense reports, purchasing. Ordering supplies, mail distribution, screens callers. Made appropriate referrals and perform all other duties as assigned.

 

Resume- page 3

Dental Customer Service Associate Cigna Healthcare, Scranton, PA 5/07 to 7/08

Handled high volume of inbound calls from providers and insured. Answer all questions about benefits from deductibles and procedures. Fast-paced call center. Handled claims and resolution to claims by providers as well as members.

Administrative Assistant/Business Support Specialist Roche Pharmaceuticals, Facilities Planning, Nutley, NJ 7/04 to 11/06

Supported a senior manager, four planners, two project managers, and a senior executive assistant.

Established workflow priority based on assessment of tasks and consideration of interdepartmental needs.

Work independently on assigned projects. Prepare and process departmental paperwork, e.g., correspondence,

presentations, reports, budgets, expense reports, purchasing.

Resume- page 4

Coordinates travel, meetings, conferences, establishes appointment schedules and itineraries.

Ordering supplies, mail distribution, screens callers. Made appropriate referrals and perform all other duties as assigned. Excellent customer service.

 

Resume- page 5

Acknowledgements/Awards

Received numerous awards based upon a “Customer Recognition Program” for Excellence in Customer Service.

Received a Life Savings Award in CPR.

Excellent written and verbal communication skills. Build strong relationships. Great interpersonal skills. Team player. Great work ethic. Very computer-savvy. Problem-solving abilities. Creativity. Punctuality.

Marketable Skills

Work Samples

Work Samples(Continued from previous slide)

Work Sample

Currently my career path is administrative skills and customer service. My current goal is to graduate with an Associate’s in Applied Science in Web design in the Spring of 2013 and then pursue a Bachelor’s degree.

My two and five year plan is to put all I have learned in advancing to the career I highly desire. That would be so that I can advance in the position of web design.

Career Path

Volunteered on the Ridgefield Park Ambulance Corps. For approximately five years, in the capacity of Secretary and Second Lieutenant, respectively.

Our Corps was called to respond to the World Trade Center disaster on 9/11/01 and I was one of the corps members that was there.

Volunteering/Community Service

Doris Coleman, Roche Pharmaceuticals, Sr. Manager of Facilities Planning 973.235.3026.

Lori Sausa Esposito, Roche Pharmaceuticals Sr. Executive Assistant of Facilities Planning 973.235.5296.

William Lichtenau, Roche Pharmaceuticals, Director of Engineering 973.235.7415.

Theresa Wojcik, Roche Pharmaceuticals, Sr. Executive Assistant, 973.235.4376.

References