POND®

Practice Operations National Database

Context

Slide 3

Primary care clinics are the

nucleus of the new rural

healthcare delivery system

Slide 4

Hospitals have different

objectives and metrics than

primary care practices

Slide 5

CAHs have performance

improvement networks –

most RHCs don’t

Slide 6

Too often Primary Care is

undervalued and ignored

Slide 7

Primary Care is the cornerstone of

population health but it has been

undervalued and ignored.

• Federal grants focus more on small rural hospitals

• Increasingly SORHs want to engage RHCs – but how?

• Public reporting exemptions are a net liability

• Not much is known about RHCs – Let’s fix that

Slide 8

Rural primary care needs data

Quality. Heroic efforts have

been made to identify relevant

primary care quality metrics.

But only a few are truly relevant

for rural practices

Cost Reports. They provide

useful, easy-to-get data but not the

kind of timely information practice

operators want and need.

Right Data, Wrong Fit. MGMA is the industry leader

in tracking physician practice data. The only problem

is that their database includes very few rural practices

or providers.

Slide 9

Staffing Performance

Compensation Productivity

Clinical Staff per …

Non-Clinical Staff per …

Provider Worked Hours per …

Clinic Profit Margin

Expense per …

Net Revenue per …

Total Compensation per …

Base Salary per …

Variable Compensation per …

Worked RVUs per …

Patient Visits per …

Patient Panel Size per …

Lilypad partners with the National Organization of

State Offices of Rural Health, individual State Offices

of Rural Health and national rural researchers to offer

this unique performance improvement program.

Slide 10

Web Application