©Prentice Hall, 2001Chapter 61 Staffing and Human Resource Management.

transcript

©Prentice Hall, 2001 Chapter 6 1

Staffing and Human Staffing and Human Resource Resource

ManagementManagement

Learning OutcomesLearning Outcomes

• Describe the human resource management process

• Learn how government regulations affect human resource decisions

• Study job descriptions and job specifications

• Contrast recruitment and downsizing options

• Explain how validity and reliability impact selection

Learning OutcomesLearning Outcomes

• Review various selection devices • Identify various training methods• Review performance evaluation techniques• Review compensation administration and

factors that affect wage structures• Define sexual harassment, family-friendly

benefits, labor-management cooperation, workplace violence, and layoff-survivor sickness

Human Resource Management Human Resource Management ProcessProcess

HumanResourcePlanning

Recruitmentor Downsizing

Selectionof Employees

Orientation

Training andDevelopment

PerformanceAppraisals

Safety andHealth

Compensation and Benefits

Competent High-Performing Workers

The Legal The Legal Environment of HRMEnvironment of HRM

Affirmative ActionAffirmative Action

EmploymentEmployment TrainingTraining RetentionRetention

Human ResourceHuman ResourcePlanningPlanning

Making a FutureMaking a FutureAssessmentAssessment

Making a CurrentMaking a CurrentAssessmentAssessment

Designing a FutureDesigning a FutureProgramProgram

TraditionalTraditionalRecruitingRecruitingSourcesSources

InternalInternalSearchesSearches

EmployeeEmployeeReferralsReferrals

EmployeeEmployeeLeasingLeasing

TempTempServicesServices

EmploymentEmploymentAgenciesAgencies

AdvertisementsAdvertisements

SchoolSchoolPlacementPlacement

FiringFiringFiringFiring LayoffsLayoffsand Attritionand Attrition

LayoffsLayoffsand Attritionand Attrition

TransfersTransfersTransfersTransfers ReducedReducedWorkweeksWorkweeks

ReducedReducedWorkweeksWorkweeks

JobJobSharingSharing

EarlyEarlyRetirementsRetirements

Downsizing OptionsDownsizing OptionsDownsizing OptionsDownsizing Options

RejectError

CorrectDecisionCorrect

Decision

AcceptError

CorrectDecisionCorrect

Decision

Selection DecisionAcceptReject

Selection Decision Outcomes

SelectionSelectionDevicesDevices

PerformancePerformanceSimulationsSimulationsPerformancePerformanceSimulationsSimulations

WrittenWrittenTestsTests

The Effectiveness of The Effectiveness of InterviewsInterviews

• Prior knowledge about an applicant

• Attitude of the interviewer

• The order of the interview

• Negative information

• The first five minutes

• The content of the interview

• The validity of the interview

• Structured versus unstructured interviews

Well-MatchedWell-MatchedApplicantsApplicants

RealisticRealisticExpectationsExpectations

IncreasedIncreasedCommitmentCommitment

RealisticRealisticJob PreviewsJob Previews

Employee OrientationEmployee Orientation

Smooth Insider-Outsider Transition

Improve Work Performance

Minimize Resignations

Smooth Insider-Outsider Transition

Improve Work Performance

Minimize Resignations

Employee TrainingEmployee Training

• Determine strategic goals

• Identify essential tasks

• Determine critical behaviors

• Assess deficiencies in skills,

knowledge, and abilities

TrainingTrainingMethodsMethodsTrainingTrainingMethodsMethods

JobJobRotationRotation

SimulationSimulationExercisesExercisesSimulationSimulationExercisesExercises

ClassroomClassroomLecturesLectures

UnderstudyUnderstudyAssignmentsAssignmentsUnderstudyUnderstudy

AssignmentsAssignments

VestibuleVestibuleTrainingTraining

Films Films and Videosand Videos

MultipersonMultipersonGraphicGraphicRating ScalesRating Scales

CriticalCriticalIncidentsIncidents

WrittenWrittenEssayEssay

BARSBARS

Performance Appraisal Methods Performance Appraisal Methods

360-Degree360-DegreeAppraisalAppraisalMBOMBO

EmployeeEmployee

CounselingCounselingDisciplineDiscipline

ProblemsProblems

Performance Performance Problems on the JobProblems on the Job

Compensation Compensation AdministrationAdministration

• Knowledge, skills, abilities• Authority and responsibility• Nature of the business• The environment• Geographic location• Performance levels• Seniority• Compensation philosophy

DeterminingDetermining

BenefitsBenefitsDeterminingDetermining

Pay LevelsPay Levels

Administration of Administration of Employee Employee

CompensationCompensation

WorkforceWorkforceDiversityDiversity

Sexual Sexual HarassmentHarassment

CurrentCurrentHRM IssuesHRM Issues

Family-FriendlyFamily-FriendlyBenefitsBenefits

Unions andUnions andManagementManagement

WorkplaceWorkplaceViolenceViolence

Survivors ofSurvivors ofLayoffsLayoffs

©Prentice Hall, 2001Chapter 61 Staffing and Human Resource Management.

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