MAPping professional collaboration: the challenges and benefits of professional

teamwork to develop an online toolkit

Presenters: Jane Roberts, Leanne Kendrick

Health Libraries Group Conference 2014

Thursday 24th July

Outline of presentation

• What is MAP?• History of the project • Getting things done when you’re miles

apart• Benefits and challenges of collaboration

What is MAP?

MAPping the project2008

• The MAP toolkit is born

2010

• Toolkit is presented at HLG 2010

2013

• 10 content editors are recruited to the project • The toolkit is moved over to a new Wordpress site

2014

• National launch event in Birmingham • Presenting at HLG 2014

Who’s Involved?The Steering Group

Tracey PratchettClinical Librarian,

University Hospitals of Morecambe Bay NHS Foundation Trust

Victoria TreadwayClinical Librarian,

Wirral University Teaching Hospital NHS Foundation Trust

Tracy OwenLibrary Resources Manager,

Cheshire and Merseyside CSU

Jane RobertsOutreach Librarian,

Salford Royal NHS Foundation Trust

Who’s Involved?The Content Editors

Shrewsbury Health Library

Peterborough NHS Laxton Library

University Hospital of North Staffordshire

Leeds and York Partnership NHS Foundation Trust

North Tees and Hartlepool NHS Foundation Trust

Queen Elizabeth Hospital Birmingham

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Norfolk & Norwich University Hospital NHS Trust

Walsall Healthcare NHS Trust

Re-launching the MAP toolkit

• Planning

• Delivery

• Feedback

Getting things done…

…when you’re miles apart

Use of Technology

Teleconference Mailing List E-mail

Teleconference

• Used for: Planning launch event, distributing work, discussing new procedures, troubleshooting.

• Set up by a member of the steering group.

• Pros: cheap, convenient

• Cons: technological issues,

etiquette, building rapport.

Mailing List

• Used for: Horizon scanning for new drivers, setting up dates for teleconferences and general discussion.

• JISCmail list

• Pros: cheap, share lots of

information easily.

• Cons: Cluttered inbox,

keeping up with discussions.

E-mail

• Used for: Planning launch event, planning this presentation, general discussion before mailing list set up.

• Daily e-mail correspondence between presenters in lead up to HLG

• Pros: Quick, easy to share

ideas/documents

• Cons: difficult to conduct

discussions

Working and Communicating from a distance

Technology Face to FaceCheaper More personal

Convenient Helps break down barriers

Learn new skills-teleconferencing

Easier to discuss more complex ideas in person

MAPping the benefits…and challenges

• Reasons for joining the project

• New skills and knowledge

• Benefits of collaboration

• Challenges to working remotely

Conclusion & Next Steps…

• Successes

• Benefits

• Challenges

• Next steps

Thank You • Any Questions?

• Contact us for more information on the project:– jane.roberts@srft.nhs.uk– leanne.kendrick@qehkl.nhs.uk

• Visit the MAP toolkit at: http://maptoolkit.wordpress.com/

Comments from the content editorsI found the face to face

meeting in March fabulous. I think meeting everyone

breaks down some barriers and some things are easier to discuss in

person.

It was easier to discuss how to add drivers to the

Wordpress site [at the launch event]. Practical

session wouldn’t have been possible over the phone or

via e-mail.

Benefits of collaborating on a national project include meeting new people/networking. We all

do similar yet different jobs in the NHS and it’s good to see how others work and share best

practice.

Acknowledgements The presenters would like to acknowledge Tracey Prattchet who provided content for slides 5-6.

Images

• Queen Elizabeth Hospital (Sourced through Wikimedia Creative Commons) http://en.wikipedia.org/wiki/File:Queen_Elizabeth_Hospital_Birmingham,_Edgbaston,_Birmingham,_England-7March2011.jpg

• Two islands (sourced through Flickr CC) https://www.flickr.com/photos/storm-crypt/3047698741/in/photolist-8Cp9eU-fxoLGn-fxoJMV-fxD1w7-fxoFqp-fxoDxH-fxmV7p-fxCHjm-6JXpiC-aNefuF-6TGHnU-nERVDZ-nZ8VQK-nERUzz-aBrfv4-5QXvPu-mZWDbD-b7QYMc-juV6u-apCJ7T-5DjfE2-h9ksjp-h9mG5r-4WqjAU-ch1wQu-bAEbVU-5t3YMB-e6MSd-fsLBYv-jwaD14-9oJuyG-8iwxL6-8g4zxf-ncbLpx-fyW34-9VdGTT-9ywRj9-ehi9FT-nKNZae-5c1wYS-nAzNcm-6TUa-6gQ19p-6gQkUT-6gQ2wx-8WRQGj-89n5zh-94SUjF-5cZtuA-89heXm/

• Phones (Sourced through Flickr) https://www.flickr.com/photos/20909064@N05/3935527848/in/photolist-ceaHBU-7NQ1h4-534ACe-6ZLBjq-m7ud9H-EKjeW-jXYhH8-5Hmqe3-AKsiJ-dmQHG8-vw5of-jAjmLF-e7qWGY-ggvqp7-dkA5W4-jzQZaZ-51nniq-57pb1e-9iA5US-4taLbS-mQcKGy-hbuigA-8QVX7D-5XPvfp-9H4h4q-7hdwWu-J3AHq-8jFu1H-2J62q-imGKCv-mYXrrR-bCzB5W-niNEYS-dkbMYJ-dRF8fi-8jFmae-e7DKfP-7JLwLw-xmujP-38zcLL-bQsuV-9CErZb-x6h7X-8GD1fN-9dCWhm-5q8weZ-4uQb3a-8uJLNN-4t6FnK-7ULvZP

• Mail boxes (Sourced through Flickr CC)- https://www.flickr.com/photos/gauri_lama/2844658867/in/photolist-5knBYx-55zDez-fk8K1j-97oRf-ESeY-d93UjS-DByes-axiA8-925cJ3-4AAxan-5aZV1E-4DZ55a-8abrwu-9NpjrU-j8WwXJ-4Bvqr2-95bpVw-coVRPQ-4pyLz2-7WNDjo-4ijWDh-mi8wvt-9NpixY-6524K8-8hMeLU-sGBRy-aU9hup-9rtF3W-9NmyGv-9bFjzb-6DS2uj-8pQG5q-5RPqQV-k2Ny93-aTV9UK-6ETn8P-bfXfMR-9Zcpgs-5QPeEc-dvMSq-6tSHmt-6eV6n8-5qxo7-4Mb7PP-7BtsdB-5Xvnkz-2VMhbK-4kmLrF-dhhART-6HE2sv

• Cat on stairs (Sourced through Google Images)-http://media3.washingtonpost.com/wp-srv/photo/gallery/090813/GAL-09Aug13-2464/media/PHO-09Aug13-174104.jpg