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SeeClickFix Pro Tips:Implementation

Jean MilesIT Program ManagerSarasota County Government

Katie TimlinImplementation ManagerSeeClickFix

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Agenda1. Implementation never stops!

2. Unique Configurations: Our favorite examples

3. How to implement your own changes: staff buy-in and citizen engagement

4. Sarasota County Implementation Story from Jean Miles

5. Group Discussion: What’s your next step with SeeClickFix?

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1. Department of Public Works

2. Parks Department

3. Code Enforcement

The Big Three

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● Community Services & Development● Library● Police Department● Water Department● Trash and Recycling● Traffic Department● Mayor’s Office

Beyond The Big Three

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Unique Configurations

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Water Use: American Canyon, CA

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Decatur, Georgia

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Humboldt, SK: Internal Work Orders

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Health ConcernsBurlington, VT

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Pick a Bike Rack Location

Raleigh, North Carolina

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Tropical Storm - Hermine

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Citizen Appreciation: Newport, RI

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How do I get staff buy-in?

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Support from leadership

Training

Success Metrics

SeeClickFix Resource Center

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How do Iengage citizens?

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Email Customization

City Notices

Secondary Questions/Notes

Canned Messages

Marketing

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Jean Miles, IT Program DirectorSarasota County

Government

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Currently in ImplementationOr

Post Implementation

Discussion Groups:

What would you like your next step to be

with SeeClickFix?

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Mobilizing Citizens & Organizations

Or

St Petersburg: City and Council Relations

Next Up