Product Recall AppProduct Recall App

Step 1Step 1 Receive Notification Receive Notification

Step 2Step 2 View Recall InfoView Recall Info

Step 3Step 3 Respond to the SupplierRespond to the Supplier

Recall Notification methods

If you receive a recall Phone Call: Press #1 to Acknowledge then Log in. Press #2 for a Fax for locations with no computer.

STEP 1: Notification E-mail

Click to view all recall information from your Supplier

Backup Notification 1-page Fax

Log in Log in to to WebsiteWebsite oror FAX FAX back to 866-239-9025back to 866-239-9025

Option 2: Fax Response Form

‘non-Affected’ (i.e. “Info Only”):

no “Qty Removed” Column to report Qty.

Just ‘Verify’ that you’ve been informed.

‘non-Affected’ (Info Only)

You may not have been shipped that particular Lot Code

or Sell-by date.

Re-enter the Wizard to Update amounts

Re-enter the Wizard to Update amounts

Compliance Report - satisfying Agency requirements

Qty Removed

Product Recall AppProduct Recall App

Step 1Step 1 Receive Notification Receive Notification

Step 2Step 2 View Recall InfoView Recall Info

Step 3Step 3 Respond to the SupplierRespond to the Supplier

Admin Screen with Users & Permissions