Post on 20-May-2015
transcript
APS GROUP
Group Profile and Capability Snapshot
manned manned guardingguarding
facility facility managementmanagement
managementmanagement support support servicesservices
cashcash inin transittransit
securitysecurity systemssystems
cablecable surveillancesurveillance
banking banking support support
atm atm managementmanagement
currency currency processing processing centerscenters
bullionbullion transfertransfer
consultancyconsultancy && auditaudit
GROUP SNAPSHOT
WHO WE ARE
The journey started in 1986, and Today, 25 years down the line, A.P. Securitas has evolved into the APS GROUP with various Companies each specializing in different activities.
• A. P. Securitas (P) Ltd.• Securitrans India (P) Ltd.• APS Systems• Peninsula Data Secure• TSI India (P) Ltd.• APS – Telecom• Proton facility Services (P) Ltd.• APS Elite Security Services Pvt. Ltd.
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SNAPSHOT OF GROUP COMPANIES
Integrated security solutions
Installation and maintenance of electronic security and surveillance systems
ATM Management Cash-in-Transit Cash Pick-ups Currency Processing High-Value Cargo
Movement & Storage
Integrated facility management
Project management
Security & surveillance for govt. safety and security projects
UID project
APS GROUP BUSINESS DRIVERS
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APS GROUP INTERNATIONAL BUSINESS DRIVERS
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INDUSTRY AFFILIATION & CERTIFICATES
MEMBER OF
Central Association of Private Security Agency
Asian Professional Security Association Sargent and Greenleaf
KABA MAS
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INDUSTRY AFFILIATION & CERTIFICATES
ISO 9001: 2000 Mr. Anil Puri: Security Person of the Year 2008
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GROUP RESOURCES • Human Resource: More than 21,000 (APS Group)• PAN India Operations• Group Turn Over 52 Million US$
• Securitrans – Leading CIT brand in India Amongst the top 2 CIT Businesses in India Managed 6600 ATM’s Largest mover for Bullion Largest TC Operations; exclusive service provider for Amex for the past 22
years India’s top 3 cash replenishment agency Over 850 Company Owned Cash vans 32 vaults in the country First Company to Develop and Deploy a Mobile atm Over 6600 atms under management
• Involved with Setting up of India’s Leading Independent Atm Network Provider.
• AP Securitas – Leading security solutions company in India.
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Table of Contents
• APS Group• Our Values• Our Basis• National Presence• Our Leadership• Product Portfolio• Why us?• Our Work Philosophy• National Structure • The APS Methodology
• Recruitment & Verification• Training Structure• Transition Phase- Operational Take-over• Performance Reviews
• Some of our Valued Clients
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APS Group
• Corporate Office : New Delhi• Securing India since 1986• 25000 employees workforce & growing• 187 Branches• Operational across India• Business Units:
– A P Securitas– Securitrans– APS Systems– Zeus Management Services Pvt. Ltd.– Proton– Peninsula Management Services
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Our Values
• Reliable• Secure• Dedicated
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Our Basis…a Solid Fundament
• We know the legal framework...
– ...ESIC, PF, Gratuity, Leave, Bonus, Relieving, etc.
• We work with established standards...
– ...ISO 9001:2000 Certified, ISMS BS7799, COPC Standards, SA08, SAS 70 etc
• We use best-practices...
– ...Continuous Improvement ( Kaizen & 6 Sigma)
• We apply technologies...
– ...Enterprise Resource Planning, Remote Monitoring, GPRS Tracking etc.
• We are certified...
– ...PSARA, CAPSIThis is just a small part of our expertise. The terrain of security services is extensive and multifaceted
We Know the Way
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Our Leadership
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Product Portfolio
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Our Strengths
• Ready to invest in our partnerships to help you achieve your short term & long term objectives
• National Accounts team– Standardized systems & processes
• Already proven track record with other APS customers in India
• Scalable operations• Long term sustainability• Financially robust & stable
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Value Adds
• Contingency planning & Escalation Matrix• Training calendars & refresher courses• A complete MIS on operations at all client
locations• Daily Security updates/alerts• Evaluation Scorecards• Expertise on Risk Management & Loss Prevention
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Work Philosophy
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National Structure
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National Structure
National Accounts Support
Client Dedicated National Account Manager
Assignment Manager, Supervisors, & Site Leads
• Strategic Relationship • Industry Trends/Best Practices• Leadership• Performance Management
• Standardization• Operations Strategy• Performance Measurement
• SLA Scorecards• On-going Service Audits
• Consolidated Financial/Operations Reporting
• Site Supervision• Proactive Daily Local Symantec Interface• Site Specific Training• Operations Assessments
• Identification• Implementation
• Performance Measures
• Recruiting• Background Screening• Pre-employment Training• Uniform Setup• ERP Setup
• Payroll• Benefits• Rostering
• Field Supervision•24X7 Control Room•Quick Reaction Team• Temporary Coverage Support
Consistent Operations & Service Delivery
Back-Office Operations Support
APS MethodologyRecruitment •Verification •Training •Approach •Transition •Performance Reviews
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Recruitment & Verifications
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Training
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Our Approach
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Transition
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Performance Monitoring
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Review Mechanism
Client Security Mgr.APS Ops Manager
Security Services Contract
StrategicDirection
Quality Assurance:, Adherence to Statement of Work, Service Level Agreement, Terms & Conditions, Issue Identification, Tactical Planning and
Execution
SLA Adherence, Performance Tracking and Issue Resolution
Business Goals, Issue Resolution,
& Performance Tracking
Twice per Year
Quarterly
Weekly
Monthly
Functional Managers – Client & APS
Client Function head/APS Regional Head
Client Senior Managers. APS Senior Management
Client Senior Level Management (Facilities & Procurement) andAPS Mgmt.
Participants FrequencyAgenda
Functional Managers – Client & APS
FortnightlyPerformance review,
Issue Resolution
Daily Interaction Operational Planning, Issue Identification and Resolution
SOME OF OUR MAJOR CLIENTS
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Some of Our Valued ClientsMANUFACTURING UNITS BFSI
o MAHINDRA & MAHINDRA o THOMAS COOK (INDIA) LTD
o AVIATION SERVICES & EQUIPMENT PVT LTD o STANDARD CHARTERED BANK
o DOLLY INTERNATIONAL o PNB HOUSING FINANCE LTD
o SELAN EXPLORATION TECHNOLOGY LTD o AXIS BANK
o AM DESIGN IMPEX o BANK OF TOKYO MITSUBISHI UFJ LTD (BTMUFJL)
o TRADING PLACES o SOCIETE GENERALE
o HOLIDAY GARMENTS o CHINA TRUST COMMERCIAL BANK
o HDC GARMENTS MACHINARY PVT. LTD. o PNB HONGKONG BACK OFFICE
o DIVINE PAPER PRODUCTS PVT LTD o PNB INTERNATIONAL LTD
o ORIX AUTO INFRASTRUCTURE SERVICES LTD, o STATE BAK OF HYDERABAD
o SUMITOMO ELECTRIC INDUSTRIES LTD o HDFC BANK
o ORIX AUTO INFRASTRUCTURE SERVICES LTD o DENA BANK
o ORIENT FASHION o DHANALAKSHMI BANK
o J.K. LAKSHMI CEMENT LTD o KARNATAKA BANK
o MAYUR OVERSEAS o DBS BANK
o HERBALIFE INTERNATIONAL INDIA PVT LTD o INDIAN BANK
o NUMERIC POWER SYSTEM o INDUSIND BANK
o MARY KAY COSMETICS PVT LTD o IDBI BANK LTD
o TATA TEA LTD o INDUSIND BANK
o J.K. LAKSHMI CEMENT LTD o FCH CENTRUM DIRECT LTD
o HINDUSTAN COCA COLA BEVERAGES PVT LTD o CENTRUM CAPITAL LTD
o AQUAMALL WATER SOLUTION LTD. o TRANSACTION SOLUTION INTERNATIONAL (INDIA)
o ORIFLAME INDIA LTD. o BIRLA SUNLIFE AMC LTD
o THEME EXPORT PVT LTD o IFCI VENTURE CAPITAL FUNDS LTD
o SEEMA GARMENTS o SOJITZ INDIA
o REGENCY PACKAGING
o LORDS WEAR PVT LTD
o CABLE NEWS NETWORK
o GROW VISION NETWORKS PVT LTD
o BAJAJ OVERSEAS IMPEX
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Some of Our Valued ClientsINSTITUTIONAL BODIES CORPORATE
o SRI SATHYA SAI INTERNATIONAL AND CENTRE o TRAVEL CORPORATION (INDIA) LTDo ACTION FOR ABILITY DEVELOPMENT AND INCLUSION o VON SCHOENFELDT CONSULTANTo ACTION FOR ABILITY DEVELOPMENT AND INCLUSION o GILLIAN WRIGHTo ASIAD VILLAGE SOCIETY o WASSERSTEIN ADVISORS INDIA PVT LTDo NATIONAL BOARD OF EXAMINATION o BLUE DART LTDo I.E.S. ABROAD o JAPAN AIRLINESo NATIONAL ACADEMY OF MEDICAL SCIENCES (INDIA) o THALES INDIA PVT LTDo HUNGARIAN CULTURE CENTRE o FEEDBACK VENTURE LTDo EMBASSY OF BOSNIA AND HERZEGOVINA o ABCINDYA NETWORKS PVT LTDo ISRAEL MILITARY INDUSTRIES LTD o GEA WESTFALIA SURGE INDIAo AFD AGENCE FRANCAISE DE DEVELOPMENT o FORBES & COMPANY LTDo PEAREY LAL BHAWAN ASSOCIATION o NAI COLLABORATOR INDIAo REHABILITATION COUNCIL OF INDIA o DESTIMONEY ENTERPRISES PVT LTDo POPULATION SERVICES INTERNATIONAL o JINGCHENG INDIA o SYNCOTTS INTERNATIONAL
IT & ITES HOSPITALS & HOSPITALITYo ACCENTURE o CAFÉ D LAKEo TULIP o ASCOT HOTELS & RESORTSo DELL o MAHATMA EYE HOSPITALo IRG SYSTEMS SOUTH ASIA (IRGSSA) PVT LTD o GARIWALA EYE CENTERo ENOVATEK TECHNOLOGY SERVICES INDIA PVT LTD o FRANCIS NEWTON HOSPITALo APTECH o BIRLA GROUP HOSPITAL
TELECOM INFRASTRUCTUREo SPANCO o Z-TECH INDIA PVT LTDo MUDRA COMMUNICATIONS LTD o OMAXE LIMITEDo RELIANCE MONEY INFRASTURCTURE LIMITED o REAL TECH GROUPo TELENITY SYSTEMS SOFTWARE (I) PVT LTD o TOTAL PROJECTS INDIA PVT LTDo GREEN CHANNEL o G.G.PROMOTORS & DEVELOPERS PVT LTDo TELSTRA INDIA PVT LTD o IFCI LTDo ETISALAT DB TELECOM o LANCO INFRASTECH LTD.o SOFTWARE TECHNOLOGIES PARTS OF INDIA o E-CITY ENTERTAINMENT PVT. LTD. o TSI HOMES CHENNAI PVT. LTD.
RETAIL FACILITY PARTNERo AMWAY INDIA o JOHNSON CONTROLo BAWA JEWELLERS o VIPUL FACILITY o SHUDHI JEWELLERS o NCRo HOT SHOT o E-CITY ENTERTAINMENT PVT. LTD. o CBRE o JLLM o EURONET
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