Qualitative Methodology in Information Behaviour Research

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From the McGill University School of Information Studies, Speaker Series 2009-2010. Talk given November 20, 2009 by Lorie A. Kloda

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Qualitative Methodology in Information Behaviour Research

Lorie KlodaMLIS, PhD Candidate

McGill School of Information StudiesNovember 20, 2009

Jessica Hagy. (2006 Dec 28). As the tenth bullet states. Indexed. http://thisisindexed.com/

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Background

Why am I doing this?

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

What is Information Behaviour?

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

"...the totality of human behaviour in relation to sources and channels, including both active and passive information seeking, and information use." (p. 49)

“… that which is concerned with information seeking, determining people's information needs, and information use.“ (p. 291)

Wilson, T. D. (2000). Human information behavior. Informing Science, 3(2), 49-56.

Julien, H. & Duggan, L. J. (2000). A longitudinal analysis of the information needs and uses literature. Library & Information Science Research, 22, 291-309.

L.Kloda | Information Practice | Feb. 27 , 2008

Noisn8r. Umbrellas at the races. Retrieved 21 Feb 2008 from http://www.flickr.com/photos/noiseh8r/155191673/

What about Information Practices?

"...the emphasis is placed on the role of contextual factors of information seeking, use, and sharing, as distinct from the individualist and often decontextualized approaches that are seen as characteristic of assumptions of information behavior." (p.121)

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Savolainen, R. (2007). Information behaviour and information practice:

Reviewing the "umbrella concepts" of information-seeking studies.

Library Quarterly, 77, 109-132

Information Behaviour Information Practices

focus on individual, behaviours, decontextualized

cognitive viewpoint

"seen to be triggered by needs and motives"

Ellis' model of information seeking

focus on the contextual

constructivist or social constructionist viewpoint

"continuity and habitualizationof activities affected and shaped by social and cultural factors"

Chatman's 'Life in the Round'

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Evolution of Information Behaviour Research

1963

1966

1978

2005

2004

1982

1986

1990

2007

Paisley, W. J. (1968). Information needs and uses. Annual Review of Information Science and Technology, 3, 1-

30.

Wilson, T. D. (1981). On user studies and information needs. Journal of Documentation, 37, 3-15.

Brittain, J. M. (1982). Pitfalls of user research, and some neglected areas. Social Science Information Studies,

2, 139-148.

Dervin, B. & Nilan, M. (1986). Information needs and uses. Annual Review of Information Science and

Technology, 21, 3-33.

Case, D. O. (2006). Information behavior. Annual Review of Information Science and Technology, 40, 293-327.

Julien, H. & Duggan, L. J. (2000). A longitudinal analysis of the information needs and uses literature. Library &

Information Science Research, 22, 291-309.

McKechnie, L. (E. F.). (2006) “Spiderman is not for babies (Peter, 4 years): The “boys

and reading problem” from the perspective of the boys themselves. Canadian Journal

of Information and Library Science, 30(1/2), 57-67.

McKenzie, P. (2003). A model of information practices in accounts of everyday-life

information seeking. Journal of Documentation, 59(1), 19-40.

Reneker, M. H. (1993). A qualitative study of information seeking among members of an

academic community: Methodological issues and problems. Library Quarterly, 63, 487.

My Research

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Kloda, L. A. & Bartlett, J. C. (2009). Clinical information behavior of rehabilitation

therapists: a review of the research on occupational therapists, physical therapists, and

speech-language pathologists. Journal of the Medical Library Association, 97(3), 194-202.

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Lessons Learned

http://www.thinkgeek.com/homeoffice/posters/7c3a/zoom/

http://www.flickr.com/photos/valerianasolaris/3626032099/

http://www.flickr.com/photos/mrvilhauer/2640466067/

Jessica Hagy. (2009 Oct 9). Needles and haystacks and such. Indexed. http://thisisindexed.com/

L. Kloda | Qualitative Methodology in IB | Nov. 20 2009

Thank You