Quality management in education industry

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• Quality management does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components:

• quality planning.• quality control.• quality assurance.• quality improvement.

Management of Change

• In institutional management, Management of Change holds the key position all over the world.

• The head of the institution occupies important position in initiation and managing the process of change.

• Head of the institute are accountable for organizational growth and decay.

Principles of education industry

Principles• In service industry :

- punctuality, time, cost.- courteousness, speed, accuracy etc.

Quality depends upon client’s perception.

Principles

• In Education Sector :

• Perception.• Exceptional.• Perfection.• Value for money.• Continuous improvement.

Quality management issues

• Highest standards.• Expensive.• Uniqueness & prestigious. • very few people can afford.

- For ex :Rolls Royce Car & Indian Institute of Technology in India.

Ways of Improving quality of education industry

• In an education industry the core services are provided by teachers or faculties , so as to develop the educational institute some strong measures should be taken care towards development of method of providing education and development of teachers.

Improving quality of education

• Few basic measures that an educational institute can take to improve the quality of education provided:

• Ongoing Teacher Development.• Student Assessment.• innovative Teaching Methods.• Education Service Providers

• Ongoing Teacher Development :• Teachers need constant polishing of their skills. It is

important they stay updated with the changing trends in the teaching industry and implement that in their classrooms.

• By means of ongoing professional development teachers can learn from each other's experience and also catch up on the latest techniques of teaching, emerging technology tools for the classroom, new curriculum resources, and more.

• Student Assessment:

• It is important that the progress of every child is tracked to understand the effectiveness of the curriculum implemented. Hence, educational institute should organize regular tests to assess the understanding of the students.

• innovative Teaching Methods :• implementation of new teaching methods will

help students to concentrate better on the topic being taught.

• Teachers can try methods like assigns projects to facilitate self research, organizing quizzes explaining with the help of live demonstration etc.

• Education Service Providers :educational institutes can even seek for the services of education service providers.

• These are experts at developing new and innovative methods of teaching keeping in mind the requirement of every class.

• They arrange workshops to train teachers on improved methods of classroom management and teaching.

Conclusion• The quality of an institute is reflected by the results of

the students of institute , the quality of teachers and the decorum maintained by them . So to achieve the quality and manage it the focus area to be taken care of are :

• Perception.• Exceptional.• Perfection.• Value for money.• Continuous improvement.