Meeting the needs ofour customers

Who are our customers

• 8.4 million adults are not online

• 65% of over 65 year olds do not have internet access

• Home and housing associations

• 29% of 65+ use the internet for travel

What is the key driver

What is the key driver

Motivation

Inspire customers

Engage customers

Engage customers

safe accessible intergenerational e-inclusion

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Digital Champion

Working with partners

UK Online CentresBBCCorporatesVoluntary GroupsSchools and associationsIndividualsLocal authorities

Create initiatives

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inspire

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