Reach the Hiring Manager

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(c)2010, 2012 Donna Shannon

Track Down the Hiring Manager

Presented by Donna Shannon720-341-8229

www.PersonalTouchCareerServices.com

(c)2010, 2012 Donna Shannon

The Personal Touch Career Services

• Our Mission: To help job seekers of all levels achieve their employment goals through solid, practical advice and services

• Resume services, interview coaching, job search strategy and group classes

• Over 8 years in corporate recruitment & placement

• Donna’s book, “Get a Job Without Going Crazy” is available on Amazon.com and the Tattered Cover in Denver

(c)2010, 2012 Donna Shannon

Important note:

• This presentation is modeled on a posted job.

• Unposted jobs follow the same procedure– Except your leads are self-generated

(c)2010, 2012 Donna Shannon

NOBODY WANTS TO BE A MEMBER OF THE MASSES

Solution: The Personal Touch

(c)2010, 2012 Donna Shannon

THE HIRING MANAGER WANTS TO HIRE YOU

They just don’t know who you are yet

(c)2010, 2012 Donna Shannon

The Personal Factor

• Managers want to hire:– Someone who is enthusiastic– Knowledgeable about the industry– AND…

Who really understands their NEEDS

(c)2010, 2012 Donna Shannon

Key information you better find

• Managers want to hire someone who knows the company:– Corporate mission– Their products and services– Their competition– Their challenges

(c)2010, 2012 Donna Shannon

FIND THE PERSON TO GET PERSONAL

Your first challenge: find that name…

(c)2010, 2012 Donna Shannon

Resources for finding that name:

• Company’s website• News Sources• Networking Groups• Social Media

(c)2010, 2012 Donna Shannon

Resource #1: the Website

Start with the job description

Look for:Report – to’s DivisionsLocations

Senior Human Resources I nformation Systems Advisor

RTM , is currently hiring for a Senior Human Resources I nformation Systems Advisor person to support the Human Resources department from their Denver, Colorado global head office.

The holder of this role must have an overall understanding of the strategic objectives of Rio Tinto and the business unit, its values and its operational activities in order to understand labor and skills requirements and business / individual standards; Human Resources Systems are an effective tool for managing sensitive employee data; are cost effective and value adding; drive a high performance culture and enable the organization to attract and retain high caliber employees. The Sr HRIS Advisor reports directly to the Vice President of Human Resources. The successful candidate will be able to:

(c)2010, 2012 Donna Shannon

More on the website:

• Other pages to mine:– Management team– About us– Blog posts– News or Media Room

(c)2010, 2012 Donna Shannon

Resource #2: News and Media

• Focus on local sources:

– The Denver Business Journal• Data base of many local and national companies• www.denver.bizjournals.com

– Colorado Business Magazine• http://www.cobizmag.com/

– The Denver Post• Mainstream News• www.denverpost.com

– Westword• In-depth cultural impact• www.westword.com

(c)2010, 2012 Donna Shannon

Sample of Denver Business Journal

(c)2010, 2012 Donna Shannon

Resource #3: Networking Groups

• Obvious target: – a direct connection to the hiring manager (aka the

Holy Grail)

• More likely:• Current or past employee of the target company• Someone who knows someone at the target

company

(c)2010, 2012 Donna Shannon

What to ask former and current employees:

• Names of managers• Hiring procedures • Company culture• Company challenges

(c)2010, 2012 Donna Shannon

Other Cool Websites

• Glassdoor.com• User reviews of companies and their interviews

• Zoominfo.com• Recruiters’ tool for company research

• Manta.com• Free data-rich company information

• Professional Associations• Look for the volunteer Board

• Chambers of Commerce

(c)2010, 2012 Donna Shannon

Resource #4: Social Media

(c)2010, 2012 Donna Shannon

Missed the target manager?

• ALL senior managers are your target

• Send resumes to ALL possible decision-makers

(c)2010, 2012 Donna Shannon

SO YOU GOT THE NAME…Now what?

(c)2010, 2012 Donna Shannon

DON’T Contact yet…

• Don’t ask for an introduction

• Don’t send an Inmail through LinkedIn.com

(c)2010, 2012 Donna Shannon

Get to know your target as a person…

• Interpret their LinkedIn profile

• Look for LinkedIn involvement

• Check out their Twitter feed

• Google for the dirt

(c)2010, 2012 Donna Shannon

LinkedIn Profiles• Look beyond the basics and read the summary..

(c)2010, 2012 Donna Shannon

Profiles: Groups and Applications

What do they care about? What message are they sending?

(c)2010, 2012 Donna Shannon

LinkedIn.com tip:

Having trouble seeing details on profiles?• Join large groups for your location and

industry

(c)2010, 2012 Donna Shannon

Profiles: Past Experience• Can you relate?

(c)2010, 2012 Donna Shannon

Profile: Additional

Information

If you get lucky, they may tell you about personal interests…

And contact information

(c)2010, 2012 Donna Shannon

Speaking of Twitter…• Get more insight into interests, personality and

professionalism.

(c)2010, 2012 Donna Shannon

Twitter and the company profile• Compare the hiring manager to the company

(c)2010, 2012 Donna Shannon

Google: what’s the buzz?• The Company

• The Names

(c)2010, 2012 Donna Shannon

NAILING THE CONTACT INFOHow you reach them is just as important as what you say

(c)2010, 2012 Donna Shannon

Reach out and touch someone…

• Direct Email• Snail Mail and Variations• LinkedIn connections

(c)2010, 2012 Donna Shannon

Determining the email address

• Scrutinize website for patterns

• Call the front desk– Magic phrase: “I’m sending an email to So-N-So’s but I’m not sure

if I wrote it right. Is it joe.schmoe@company.com? “

(c)2010, 2012 Donna Shannon

Proven Personal Touch Method

• Send a hard copy directly to the manager– Targeted cover letters can win the assistant

– Variations for impact:• Priority Mail ($4.90 for flat rate envelope)• Express Mail or Fed Ex (average $14.95 for USPS)• Courier Service (varies - $20 to $30)

(c)2010, 2012 Donna Shannon

Important note:

• Paper Rules:– Use high quality resume paper– Light color– High quality printing

Your worth WILL be judged by the presentation

(c)2010, 2012 Donna Shannon

Showing up in person

• Can be a risk:– Receptionists are guard dogs– Be sure to dress appropriately– Give resume in sealed package marked

“Confidential”

(c)2010, 2012 Donna Shannon

WHAT TO PUT IN YOUR COVER LETTER

Grab ‘em and hold ‘em

(c)2010, 2012 Donna Shannon

Personal Cover Letters

• Must always include:

– Understanding of the company– Passion for the job– How you can help by:• Solving problems• Making money• Saving money

(c)2010, 2012 Donna Shannon

Understanding of the industry sample

• Start with current news

• Write about your understanding of the industry

• Tie in your personal experience

• Ask for the job your want

• Conclude with your contact information

(c)2010, 2012 Donna Shannon

NO RESPONSE?The game’s not over yet

(c)2010, 2012 Donna Shannon

What the hiring manager does…

• He will call HR, not you– Resume resurrection– Ensures you will get a diligent interview

(c)2010, 2012 Donna Shannon

Essence of the Personal Touch1. Find the name

2. Figure out who they are

3. Get your resume in their hands

(c)2010, 2012 Donna Shannon

www.PersonalTouchCareerServices.comdonna@personaltouchcareerservices.com

Social Media:www.LinkedIn.com/in/donnashannon

www.facebook.com/Donnashannon.careercoach

Twitter: @DLShannon

Networking Group on Meetup.com: Brown Bag Job Search Group

The Personal Touch Career Services