Redefining the Interactive Experience in Museums Using ......in Museums Using Emerging Technologies...

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Redefining the Interactive Experience

in Museums Using Emerging Technologies

Eojin Chae

Lead Digital Artist, Science Visualization Group

American Museum of Natural History, New York City

American Museum of Natural History, New York City

AMNH Science Visualization Group

Projects

Star Pose 2018Gesture-based interactive, Cullman Hall of the

Universe

Location: Cullman Hall of the Universe

Canvas: Astro Bulletin screen

Kinect sensor

Early prototypes: platform and content

Touch table vs. Gesture-based interactive

➊ Prototype on a variety of platforms

➋ Let user intuition be your guide

➌ Meaningful connections to exhibits

➍ Tailor content for unfamiliar platforms

➎ Pare down your learning objective

➏ Make experiences social

➐ Plan for changes in visitor flow

➑ Do user testing early and often

➒ Gameplay should promote learning

Iterative design process: Incorporate user’s intuitive actions

Iterative design process: Posing as a vehicle for learning

Collect and analyze user feedback

Friends and family, a sharing experience

Friends and family, a sharing experience

Leave enough flexibility for free exploration

The impact of Star Pose on visitor flow

AR Explorer 2019

Augmented Reality features in the Museum’s mobile app

Lesson: It’s hard to overlay the content on physical exhibit…

… offsetting the content opens up more opportunities!

AR offers unique learning opportunities

AR offers unique learning opportunities

AR content may disrupt visitor flow

Key Strategies

9

Prototyping is essential for the iterative design process

2

3

1

Let your user’s intuition be your guide

Create meaningful connections to museum exhibits

Key strategies

5

6

4

Pare down your learning objective

Make experiences social

Simplify content for unfamiliar platforms

Key strategies

8

9

7

Conduct user testing early and often

Gameplay itself should promote active learning

Caution! Plan for changes in visitor flow

Key strategies

9 key strategies

Prototyping is essential for the iterative design process

3

1

Let your user’s intuition be your guide

Create meaningful connections to museum exhibits

5 Pare down your learning objective

Make experiences social

Simplify content for unfamiliar platforms

Conduct user testing early and often

Gameplay itself should promote active learning

Caution! Plan for changes in visitor flow

2

4

7

9

6

8

T.rex Skeleton Crew 2019

Multi-player interactive Virtual Reality experience

On Viveport: https://bit.ly/32Up6G9

Q&A