Post on 06-Jan-2018
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Remote Access:Guide for MAC
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To Begin, Click on Safari
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Go to https://northflorida.ns.medcity.net and click the + button next to the url.
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Type hCare Access into the name field and select Bookmarks Bar then click Add.
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You will now see a shortcut for hCare Access on your Bookmarks Bar
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Enter your User Name and Password, then click Log On
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Please take a moment to read our new Security Enhancements, then click Continue to begin setting up your security questions.
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Select and answer four security questions (avoid using symbols in any of your answers). If you are not using a public computer select yes to have your PC remember your answers. Click Continue to proceed.
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Verify that your questions and answers are correct, and then click Finish to proceed (Click Update Your Settings if you need to correct an answer).
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If you do not already have Citrix downloaded on your PC you will need to:
Click download to begin the installation
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After the file download completes, double0click the Citrix online plug-in (web).dmg file to continue
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Double-click on Install Citrix Online Plug-in.pkg to continue.
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Click continue.
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Please feel free to Print or Save the Citrix License Agreement, and then click Continue
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Please click agree to continue.
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Select the destination where you wish to install the Citrix Online Plug-in, and then click Continue.
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Click Install to continue.
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Enter your MAC User Name and Password and click OK.
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After the installation completes, you will receive a confirmation message. Click close.
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Your hCare Access Workstation will launch automatically.
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To learn more about using your hCare Access Workstation, click here.