Post on 31-Oct-2014
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© Patrick Steyaert, 20121
Resilienct change
Resilient Change
Lean Kanban NetherlandsUtrecht, October 2012
How to bounce back from disruption in your lean-agile transformation
© Patrick Steyaert, 2012
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Resilienct change
Evolutionary change Resilience
© Patrick Steyaert, 2012
3The collapse of the northern cod of newfoundland
Resilienct change
© Patrick Steyaert, 2012
4Scientific management based on Optimization
Quantification leading to unwanted outcomes
Treating the environment as unvarying
Narrow focus
One-size-fits-all
Catch per Unit of Effort
Total allowable catch
Stock abundance
#fail
© Patrick Steyaert, 2012
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The optimization mindset in action…
Resilienct change
… big push change initiatives
Practitioner
PMOSEPGQuality management
•Project life-cycle
•Quality manual
•SDLC
© Patrick Steyaert, 2012
6Creating pull – start small, end big
Resilienct change
Cap
ab
ility
Time
Current capability
Desired capability
Measured capability
Small push
Large pull
Disruptions
Opportunities
© Patrick Steyaert, 2012
7Resilience thinking
Resilienct change
Resilience is the capacity of a system to absorb disturbance while undergoing change and still retain essentially the same function, structure, identity, and feedbacks.
© Patrick Steyaert, 2012
8Resilience in a lean/agile team
Resilienct change
Modularity
Diversity
Leadership
Big batch development User valued increments
Prioritization Classes of service
Targets and KPIs Improvement and coaching Kata
© Patrick Steyaert, 2012
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The complexity of socio-technological systems
Regimes
Dynamic balance
Different scales
Resilienct change
© Patrick Steyaert, 2012
10The collapse of the northern cod of newfoundland
Resilienct change
1950
Subsistence fishing
Overfishing by international fishers
Moratorium
Fisheries management
19771992
Start of Commercial fishing
200 mile exclusive zone
due to partial collapse
Start of Moratorium
Abundant fish
Abundant catch
QuotasNear
extinction
© Patrick Steyaert, 2012
11Regimes (aka Domains of attraction)
Resilienct change
Current regime
Desirable regime
Feedback loops
Feedback loops prevent us from moving to a new regime!
© Patrick Steyaert, 2012 Resilienct change
Shallow kanban
Lean start-up
Deep kanban
Water scrum
Lean/Agile regimes
© Patrick Steyaert, 2012
13Feedback loops
Resilienct change
We have a bad history of change
People do not believe change is possible
Change initiative fail
We have long lead times
Many loopbacks at then end of projects
Spend more time in the beginning
© Patrick Steyaert, 2012
14Lessons for change
Resilienct change
Changing feedback loops
Changing people
© Patrick Steyaert, 2012
15Lessons for change
Resilienct change
Thinking it terms of practices Thinking it terms of regimes
© Patrick Steyaert, 2012
16Dynamic balance
Growth
Renewal
Potential
ConnectednessResilienct change
© Patrick Steyaert, 2012
17Lessons for change
Resilienct change
Front-loop Adaptive cycle
© Patrick Steyaert, 2012
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Scale matters
Mathematics Reality
School of cod
Scotian shelf
Arctic ocean
Resilienct change
© Patrick Steyaert, 2012
19Lessons for change
Resilienct change
System Value stream
Largest-scale
Organization/Value stream
Delivering value streams
Large-scaleProgramme/Capability
From idea to implementation
Smaller-scale
Team/Feature From commitment to delivery
© Patrick Steyaert, 2012
20Resilient change
Resilienct change
• Regimes
• Dynamic balance
• Scales
Resilience is the capacity of a system to absorb disturbance while undergoing change and still retain essentially the same function, structure, identity, and feedbacks.
• Modularity
• Diversity
• Leadership
© Patrick Steyaert, 2012
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Break out of the undesirable regime
Lean Programme Transformation
Current Regime
Desirable Regime
To break out the regime here…
… use the thinking model here
Or you end up here
© Patrick Steyaert, 2012
Resilient Change assessment
Resilienct change
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What: Assessment questionnaire based on resilience thinking
Purpose: Making sense of the lean/agile regimes in your organization
Approach Broad survey based on
questionnaire Narrative research
© Patrick Steyaert, 2012
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Assessment
Business environment Change in the environment, damage,
friendly partners, response to change
Project/programme Lead times, loopbacks, leadership,
learning
Team/Feature Visualization, WIP, flow, policies,
feedback, collaborative improvement
Resilienct change
© Patrick Steyaert, 2012
We need you
Resilienct change
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We are looking for pilots
If you are interested tweet: @Resilient8net
© Patrick Steyaert, 2012
Thank You
Resilienct change
wim.bollen@ductu.be
patrick.steyaert@okaloa.com
info@resilientchange.net