Resonant Insights NWEN eIQ: Crafting Your Vision

transcript

www.resonantinsights.com

NWEN eIQ– March 31, 2011

Crafting Your Vision And

Roadmap to Results

First, are you an… - Employee - Employer - Solopreneur

Thank You

Second, A word from The Marketing Guru

Clarity of

purpose

all parts … of a leader and individual contributors

Evoking passion

& excellence

… from within

Current State Science of Motivation Crafting your Vision and Plan

For Today 1

Current

$416 billion per year =

Cost of Lost productivity due to Disengaged Employees

Source: Gallup Organization’s Employee Engagement Survey, 2009

SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.

Only 1:3 employees Worldwide are engaged

Shareholder Return

SOURCE: Hewitt Associates in 2009

Those that are…

GIVE GET

ENGAGED stay for what they…

DISENGAGED stay for what they…

SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.

In your day-to-day operations…

Executives: Trust, communication, and culture.

Managers: Coaching, relationships and dialogue.

Individuals: Ownership, clarity, and action.

(and work)

True bottom-line People are RESILIENT

Who said this?

Herb Kelleher

“I often wonder what would happen if we were to give Gen Y the license to reinvent

companies completely.”

Vineet Nayar

Vice Chairman and CEO HCL Technologies The fastest growing information services company in India.

Science of

Motivation

Autonomy: Urge to direct our own lives.

Mastery: Desire to get better and better at what matters.

Purpose: Yearning to do what we do in the service of something larger than ourselves.

Science of Motivation

Mismatch

“There is a mismatch between what science knows and what business does.”

(Intrinsic vs. Extrinsic Motivators)

Daniel Pink

Who’s living it?

purpose autonomy mastery

Live their values. Others come to their training to learn from them.

Created a purpose driven culture, one employee at a time.

Welcome unconventional ways to innovate and create new products.

Increasingly common practices

annual commitments (purpose) 360o feedback loops (mastery)

flexible hours (autonomy) ownership (autonomy)

training (mastery) strategic initiatives (purpose) coaching programs (purpose)

Like it or not… you make a ripple.

Organization

Do your efforts create a storm?

Are you creating an INTENTIONAL ripple?

Crafting

Your Vision

PRESENT FUTURE PAST

Vision vs. Mission

MISSION

Broad Goals

HOW Defines Success

VISION

“North Star” Inspiration

WHY Guiding Principles

RESULTS

Accomplishments

WHAT Prove Success

Zappos Family Core Values “As we grow as a company, it has become more and more important to explicitly define the core values from which we develop our culture, our brand, and our business strategies. These are the ten core values that we live by: 1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble”

Values Lead Strategy

Abundance Cooperation Fun Mastery Spirituality

Accuracy Creativity Growth Power Strength

Achievement Critical Health Prestige Structure

Adventure Curiosity Helping Others Productivity Teamwork

Autonomy Diversity Honesty Quality Time

Balance Duty Humor Relationship Tranquility

Beauty Effectiveness Independence Respect Uniqueness

Belonging Equality Innovation Risk Vitality

Clarity Equity Integrity Religion Wealth

Commitment Excellence Justice Security Winning

Communication Excitement Knowledge Self-Responsibility Wisdom

Compassion Family Leisure Service

Courage

Freedom Love Solitude

1. Top 10 2. Top 3 3. #1 Value

Your Values

A vision must feel impossible to achieve.

“Dedicated to helping entrepreneurs succeed.”

“Our activities and programs are focused on building the entrepreneurial and venture

community in the Northwest and enabling entrepreneurs to access resources and funding

to accelerate their business.”

A mission must guide action and impact.

A vision must feel impossible to achieve.

““The perfect search engine.” says co–founder Larry Page

To organize the world’s information and make it universally accessible and useful.

A mission must guide action and impact.

1. Created a written vision statement

2. Articulated the vision internally

3. Articulated the vision externally

4. CEO takes full ownership of living the vision

5. Your mission/actions are driven by vision

Vision Check-List Rate your organization on living its vision.

Use a 3-point scale: 3 = Great! | 2 = OK | 1 = Poor

1. WHY are you drawn to this business? (beyond making lots of $$$) 2. WHAT are the values of your…?

• Founders • Ideal Employees/Customers Partners • Ideal Customers

3. HOW will your vision inspire those inside and outside your organization?

Creating a Vision

1. Created a written mission statement

2. Tie ALL actions to the mission

3. Said “no” to things not within your mission

4. Crafted key performance indicators tied to mission

5. Reward employees/partners on these KPIs

Mission Check-List Rate your organization on living its mission.

Use a 3-point scale: 3 = Great! | 2 = OK | 1 = Poor

1. WHO will you serve?

2. WHAT benefits will you provide those you serve?

3. HOW will you know you are successful?

Creating a Mission

How satisfied are you… with yourself, your team and partners

consistently meeting your goals?

Crafting

Your Plan

100% = 24 hours

Bill Gates, you and I… all have the same 24 hours.

Work/Life Balance is old news it’s about…

Balance

Hurry In the West

Hurry In the East

We all have the same 24 hours.

YOU choose what to put in your 24 hours

The extra 1%

comes through us and from others who support us.

Step 1: Your Intention. Set a conscious choice, with conviction. Step 2: Your Commitment. Make it real and be accountable. Step 3: Your Choice. Make sure it’s your choice & own it. Step 4: Your Work. Do ‘the work’ with focus and tenacity. Step 5: Your Power. Put all of yourself in what you do. Step 6: Your Integration. Embrace your fears and do it anyway. Step 7: Your Gift. Enjoy your victory with your team.

Achieving Consistent Impact

Peak Event

1. To begin, you felt it was IMPOSSIBLE or you doubted you could achieve it.

What’s a Peak Event?

2. You had an INTENSE DESIRE and choice to accomplish the desired outcome.

3. Now when you look back, that event is a REMINDER of what you accomplished.

Peak events can be… Athletic

Academic or

Artistic

What’s your peak event?

My Peak Event

Context I was at a week long leadership training. On day 4 we had four

equally challenging ropes course exercises to participate in—

if we choose to.

Step 1: Intention: I really wanted to get 100% of

climbing a 50’ foot pole and grab the trapeze bar.

Step 2: Choice: It was my choice. No one was

“making” me do it.”

Step 3: Commitment: I spoke my intention

to the leader who supported me in accountability.

Step 4: Work: I had to climb the pole and not fall.

I had to step into action.

Step 5:

Power: It took a primal part of me to get my body on top of

the pole.

Step 6:

Integration: One breath, and the

pole stopped shaking.

Step 7:

Gift: Took my time to kinesthetically remember the

moment.

Leverage Peak Events

To evoke Purpose, Passion & Excellence

ONE individual contributor at a time.

Flow in Action

1 + 1 + 1 … = Integrated Team

When to apply peak events?

Setting annual commitments (purpose) Career planning (mastery)

Rewards & recognition (mastery) Leadership retreat (purpose)

Layoffs or fear of layoffs (purpose) Cross boundary collaboration (purpose)

Annual review (purpose) Innovation & creativity (autonomy)

Coaching (purpose) Mentoring groups (mastery)

Benefits of “The 101% Team”

#1. True collaboration.

#2. Individual self-responsibility.

#3. Focused attention to mastery.

#4. Greater retention.

#5. Grow brand value.

What’s next?

Plot your activities Against your values/vision/mission

Highly Aligned

and Urgent

Highly Aligned but not Urgent

Not Aligned, And not Urgent

Not Aligned But you make it Urgent Urgency

Alignment

Why Resonant Insights?

We inspire people to be their 101% best.

OUR EMPLOYEE ENGAGEMENT WORK

OUR OTHER SERVICES

Our request

Sign up for our newsletter and social media.

Thank You

www.ResonantInsights.com

bobby@resonantinsights.com

www.resonantinsights.com bobby@resonantinsights.com

425.999.9984

What’s a Peak Event?

1. You felt it was impossible

or challenging for you to achieve when you set out to do this event.

2. You were super clear about your desired outcome and it was your choice to do the event.

3. Now you draw positive energy whenever you recall what you achieved by doing that event.

A Peak Event can be anything. Typically they it is an academic, artistic or athletic accomplishment.

What’s 101% about?

1. You can only give a

maximum of 100% of yourself.

2. Be clear what matters most to YOU and focus on just that 100%.

3. Expect the unexpected extra 1%: The Power of Inspiration.

Remember, there is only ONE you. No one else ever will be the exact same as you. Let loose with 100% of you!

Our Favorite Resources

1. Watch the many inspiring TED

talks at our You Tube channel (button on top of home page)

2. Read/listen to these books: “Drive” Daniel Pink “Succeed” Heidi Halvorson “The Power of Focus”

Jack Canfield, Mark V. Hansen, Les Hewitt “Think & Grow Rich” Napoleon Hill “The 101% You” Bobby Bakshi

3. Tips to Be Your 101% Subscribe to our bi-monthly newsletter to keep learning. (top left at www.resonantinsights.com)

Definitions & Resources

Resonant Insights NWEN eIQ: Crafting Your Vision

Business