Resource planning for QA-QC lab operations

Post on 14-Apr-2017

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transcript

“Release on time”

“The right resource capacity decisions”

Resource planning for QA/QC lab operations

Binocs aligns resource demand & capacity.A web-based business application that helpsskilled people to deliver on time.

Why Resource Planning?

“Will we be able to deliver the services

demanded in the next months?”“And how?”

Team sizing- “It is clear that my team is not sized correctly, but I lack the

hard facts to prove it.”

Team flexing- “I want to move resources and tests between teams, but which

ones and when?”

Do the right things- “Which improvement projects should I start first?”

Collaborate- “Supply chain asks me for service levels. I have no idea If I can

meet their requirements.”

Business planning- “The yearly budget cycle is always a nightmare. It consumes a

lot of time for a minimal result.”

why

“Demand awareness”

• Demand Transparency & Accountability

• Better to be roughly right than precisely wrong

Promise to deliver on-time

Demand is organizedin demand channels.

Demand analysis for a lab team

“Standardize our way of working”

• How do we conduct tests?

• How do we perform test methods and how long do they take?

• Which expertise can my team deliver?

Create flow and increase throughput

Upload test plans from LIMS as

Binocs templates

How we perform services

Break down your service in to activities

As detailed as the previous…or just as simple as the basic expertise…

“Act on capacity issues”

• How to change priorities?

• Reallocate work across teams

• Flexing by hiring contingent resources

• Exchange resources between teams

• Training new people or hiring new profiles

Sustainable operations

It seems as if we have some capacity issues

Here’s a root cause and the affected demand channels

Work delivered past due date

Create flow in your teams by exchanging resources

How we achieve this

• Easy to use yet powerful tool to manage & analyze capacity of highly skilled resources

• Functionality to minimize the data input effort

• Possibility to compare different scenarios

• Web application = collaborative

“BINOCS”

Manage CAPACITYManage DEMAND

ManageServices

Scenario basedbusiness analysis

Commercial lot release

Stability testing

Team organization and resources

Resource Competences & qualifications

Resource Capacity profile

Method transfer

Validation plans

Reagents and standards

R&D support

New product introductions

Internal projects

No Organizational Silos =

Integrated view on the resources

“Collaboratively &

together”Everybody has a piece of the puzzle:

• Demand

• How we perform services

• Team capacity

“Analyze different scenarios”

WHAT IF 1

WHAT IF 2

WHAT IF 3

WHAT IF 4

DECISIONWHAT IF 3

PRESENT & DECIDE

IMPLEMEMENT SOLUTION New Reality

Continuous improvements& project context changes

Baseline = what we expect to happen

Before

Chosen scenario

After