Responding to Bias with the

STAR TreatmentDebbie Artis, MA

Janette De La Rosa Ducut, Ed.D.

Colleen Farnham, BA, SPHR

Julia Jenkins

Introduction

What is bias?

Introduction

ProblemThe effects of bias:

UCPD reports 6 incidents in 2008

UC litigated 89 discrimination cases

Psychological impact

Workplace impact

Solution

Brochure WebsitePoster

Solution

TrainingModule

RisksPoor receptionBackfireOffensiveResistance to changeImplementationMiscommunicationAssumptionsLack of resources“Just another fad”

BenefitsEducational opportunity

Senior management training

Implementation of best practices

Opportunity for creation of training program

Creation of a diversity culture

Measures

Level I

Reaction

Level II

Learning

Summary