Richard R Merchant

transcript

Operations

Distribution

Supply Chain & Logistics

SpecialistOrganized and analytical leader with excellent communication skills poised to deliver P&L execution, teammate development, and good judgment as an Operations Manager, or comparable position.

Dear Madam/Sir,I am writing to express my interest in your opening for Director of Operations as posted. I have 14 years of influence as a Director of Operations with CARQUEST.

My last position was as the Director of Operations for our Baton Rouge Distribution Center where I was entrusted with the execution of our $45MM P&L, budgetary planning process, 125K SKU’s, $10.5MM in inventory, 6 salaried direct reports, over 75 teammates, 10 CDL Drivers, all safety and quality objectives, staffing, mentoring, and teambuilding.

04/10/23 Operations/Distribution/Supply Chain & Logistics Specialist 2

REQUIREMENTS: MY QUALIFICATIONS:

4 year Degree/Experience

I have a B.S. in Statistics from North Carolina State University.

I have been a Director of Operations for 14 years guiding 6 salaried supervisors, 75 teammates and 10 CDL drivers.

I have won 2 President Club awards for exceeding P&L expectations and realizing company goals while turningaround 3 under achieving Distribution Centers.

Demonstrated Problem Solving

REQUIREMENTS: MY QUALIFICATIONS:

MS Office/WMS Proficiency

I have used WMS, Outlook, Word, PowerPoint, Excel and the internet extensively throughout my career.

I have also recently created my

own website: richmerchant3.com

and blog:

My Blog by Richard R Merchant

Personal Website and ProfilesPersonal Website and Profiles

04/10/23 5Operations/Distribution/Supply Chain & Logistics Specialist

Professional Work History Website - Richmerchant3.com

LinkedIn Profile – http://www.linkedin.com/in/richmerchant

Facebook Profile - http://www.facebook.com/RichMerchant3

Blog - My Blog By Richard R Merchant

Twitter - @richmerchant3

Promoting the BrandPromoting the Brand CLICK HERE to READ the ARTICLE

On Richard & CARQUEST in On Richard & CARQUEST in NW Parts & PeopleNW Parts & People

Core Competencies & SkillsCore Competencies & Skills

Excellent People Skills- Motivating, staffing, mentoring,

and team building

Excellent Communication Skills- Internal, external, cross-departmental- verbal, written, MS Office

Time Management & Organizational Skills - energetic, proactive, goal-oriented, planning and execution

Project Management- acquisition planning, recovery planning, & cost-analysis

Professional ExperienceProfessional ExperienceDirector of Operations Director of Operations

CARQUEST December 1996 – August 2010CARQUEST December 1996 – August 2010

Baton Rouge, La Phoenix, Az Seattle, WaBaton Rouge, La Phoenix, Az Seattle, Wa

Entrusted with P&L execution, supervising six salaried direct reports, motivating, team building, mentoring, providing excellent customer service, P&L budgetary process, inventory control, office functions, receiving, stocking, production, shipping, and returns.

Designed and implemented a successful recovery plan in an underachieving operating unit- Cost-Analysis Project saved $750,000 annually- Won 2 President’s Club Awards – highest honor bestowed by CARQUEST- Mentored 5 Supervisors into promotions, 2 as Directors

Improved customer service level, audit score, gold standards and teammate morale

Helped design and implement Acquisition Project changed over one distribution center and 40 stores

Executed successful implementation to Highjump WMS from an existing “Legacy” System

Secured a prestigious $10,000 Grant for the Renton, WA. Boys & Girls Club

EducationEducation

B.S. in StatisticsB.S. in Statistics

North Carolina State UniversityNorth Carolina State University

SkillsSkills

Microsoft OfficeMicrosoft Office Excel, Word, Outlook, PowerPointExcel, Word, Outlook, PowerPoint

DOT Rules & RegulationsDOT Rules & Regulations

OSHA Rules & RegulationsOSHA Rules & Regulations

Rosetta Stone Spanish Level 4Rosetta Stone Spanish Level 4

Groups & AssociationsGroups & Associations

NCSU Alumni AssociationNCSU Alumni Association

Board Member Boys & Girls ClubBoard Member Boys & Girls ClubRenton, Wa. 2005 – 2007Renton, Wa. 2005 – 2007

Habitat for Humanity ofGreater Baton Rouge (2011 - present)

Operations/Distribution Managers Operations/Distribution Managers LinkedIn Discussion GroupLinkedIn Discussion Group

InterestsInterests

ReadingReading

Sharpening Sharpening

The SawThe Saw

InterestsInterests

RunningRunning

VolunteeringVolunteering

Boys & Girls Club Renton, Wa.Boys & Girls Club Renton, Wa.

InterestsInterests

Family Family TimeTime

“I believe in continuous personal & professional improvement through research & analysis, education, training, and team building.”

“My consistency in leadership and equal treatment has led to motivated, high performing teams throughout my

career.”

Thank You Thank You

for Your Time for Your Time

& Attention!& Attention!

Richard R MerchantRichard R Merchant

Richard R Merchant

Business