Post on 14-Apr-2018
transcript
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Nurses' experiences
in dealing withtechnology
Rob Fraser MN RNUniversity Health Network Registered Nurse
PatientOrderSets.com Order Set Developer
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Conflict of Interest Disclosure
! Web Advisor for Connecting Nurses(Supported by, Sanofi Aventis)
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Nursing disclaimer
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Outline! Why nurses matter! Development and implementation! New tools! Risks mitigation! Measurement
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What do nurses do?
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Nurses are inventorsImprove the status quo Improve needle safety
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Nightingale wanted EHRsIn attempting to arrive at the truth, I haveapplied everywhere for information, but in
scarcely an instance have I been able toobtain hospital records fit for any purpose
of comparison. If they could beobtained...they would show subscribers
how their money was being spent, what
amount of good wasreally being done with it, or whether the
money was not doing mischief rather than
good...
- Florence Nightingale 1863
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Nurses participatein all areas of care
Primary careAcute care
Long-term care Home care Telehealth
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Nurses are global innovators
Denmark Philippines
Cameroon Canada
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Proximity topatient
! Monitor/assess! Implement
orders! Manage care! Educate
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Nurses insightsinto technology
! Human factors! Outcomes! Readiness! Behavior change
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No magic pill
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Need to think of them as tools! Content Sharing! Social Networks! Collaborative Tools
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Digital tools! Content Sharing Knowledge Mobilization! Social Networks Patient Education! Collaborative Tools Research
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Accelerate knowledge transfer
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Increase transparency & accountability
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Augment reality
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Tools have risks
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Professional advice
1. Confidentiality2. Provider boundaries3. Professional Image4. Use privacy settings5. Report harmful images6. Develop organizational policies
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Prevent mistakes
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Benefit Yourself
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Benefit Others
! Podcasts! Online feedback for reports! Innovation Competitions! Social Media Policy! Communities of Practice! Event coordinating! Membership Payments! Twitter chats
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Technology needs quality
improvement
! Need more than one! Quantitative & Qualitative! May change over time
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What can be measured?
! Website analytics! User surveys! Link tracking! Inbound links! Usability testing! Health outcomes! Process improvement
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Engagement
Views Educational
use
Comments
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Participation
Discussion posts Email newsletter
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Sharing ideas
Time on site Page views Links clicked
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Implementation
Usage Patient
information
Text analysis
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Summary
! Develop and implement!Research, test and share! Consider and mitigate risk! Measure and improve
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Questions?
! What is the next crackberry?! What trends will affect healthcare next?
Rob Fraser MN RN
Contact@RobertFraser.ca
NursingIdeas.ca@rdjfraser
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Image Sources
! Nurse! Needle! Tools! Image other images from iStockPhotos.com! Icons from http://picons.me