RoboHelp 9 New Features

transcript

Ankur Jain | Product Manager – RoboHelp and Technical Communication Suite

Twitter @ankurjain8 | Email ankujain@adobe.com

New in Adobe RoboHelp 9

Adobe RoboHelp 9 – Inputs & Outputs

Adobe RoboHelp turns 20

Adobe revolutionizes how the world

engages with ideas and information

“CONTENT”TO

“CONTENT

+APPLICATIONS”

Industry Challenges: What we are hearing from TechComm customers

Users want more from

documentation... more

interactive, collaborative, personalized,

rich documentation

and socially-enabled

experiences… and they want

this on multiple devices.

http://www.flickr.com/photos/didbygraham/

Team Collaboration

Team Collaboration is Essential!

Cloud-based Reviews in Adobe RoboHelp 9

Create PDF for Review from Adobe RoboHelp 9

Refresh to see otherReviewer’s comments

Reviewers only need

free PDF Reader

Adobe ID / Password

Import PDF comments Into RoboHelp 9

Create PDF for Review from Adobe RoboHelp 9

Refresh to see otherReviewer’s comments

Reviewers only need

free PDF Reader

MS SharePoint-based Reviews in Adobe RoboHelp 9

Import PDF comments Into Adobe RoboHelp 9

Content Re-use: Shared Resources

Documentation has remained static for 20 years

Microsoft WinHelp circa 1990

RoboHelp 9: Making User Assistance Social

=+ +Flash Player WebKit HTML Engine

(used in Safari Browser)PDF Reader Adobe AIR

Adobe AIR Help 2.0 - Powers the Next Generation of Documentation

Making User Assistance Social

User-generated Content

User-generated Content Revolution: Everyone is a Publisher

Twitter: 95,000,000 Tweets per day. 1,100 updates for second

Facebook: More than 30 billion pieces of content (web links,

news stories, blog posts, notes, photo albums, etc.) shared

each month

Google: 34,000 searches per second (2 million per minute;

121 million per hour; 3 billion per day; 88 billion per month,

figures rounded)

Wikipedia (English): There are currently 3,508,389 articles

YouTube: Over 35 Hours of Video Uploaded Every Minute

Blogs: There are152,301,210 according to blogpulse.com

Flickr: Reported hosting more than 5 billion images In

September 2010

RoboHelp 9: Embracing the User-generated Content Revolution

Dynamic User-Centric Content

Deliver Personalized Content“Right Content for Right People”

RoboHelp 9: Dynamic User-Centric Content

Right Content for Right People

Deliver Personalized Information

Multiple Help Systems in One

Create multiple categories with different TOC, Index, Glossary,

Skins, conditional Text, Variables and more

Exclusion of unreferenced topics and baggage files from Search

Multi-device Publishing

Mobile Revolution: A Fundamental shift in the way we consume content

RoboHelp 9: Multi-device Publishing via ePub Standard

ePub from Adobe RoboHelp 9

Authoring Enhancements

Adobe RoboHelp 9 - Authoring Enhancements

MS Office 2010 Support. 32bit native, runs on 64bit systems

Automated CSH Authoring

Preview Topics in multiple Browsers before you publish them

Support for additional Browsers (Chrome)

Paste Rich HTML Content from Word, Excel and Browsers

Direct Publishing to MS SharePoint

Exclusion of unreferenced topics and baggage files from Search

Many Usability Enhancements

Online Help is now based on Adobe Community Help

“CREATION”TO

“CREATION

+OPTIMIZATION”

Content Optimization Strategy – CMEI Model

Create Content

Measure

Execute/ Improve

Innovate

Content usage, search patterns, geo, & effectiveness

Improve content and interact with end users

Optimize

Create Optimize

Using RoboHelp Server

Using RoboHelp

Adobe RoboHelp Server 9

Provides specialized Analytics for technical documentation

Offers flexible ways of publishing to different audiences

Provides a powerful search engine to produce better results

Adobe revolutionizes

how the world

engages with ideas

and information anytime,

anywhere and through

any medium

RoboHelp 9 New Features

Technology