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transcript
World®’16
SAFe ImplementationUnicorns atMcKessonTimKelly - ExecutiveDirectorofTechnologyHeatherWilson- Sr.DirectorofPortfolioandProgramManagementMcKesson
AMX44S
AGILEMANAGEMENT
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ForInformationalPurposesOnlyTermsofthisPresentation
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Abstract
JointhissessiontolearnhowonebusinessunitatMcKessonsuccessfullyimplementedtheScaledAgileFramework(SAFe)andaddeduniqueandcriticalcomponentsincluding:HappinessMetrics(thepredictorforfuturegamificationsuccess);ValueStreamSprintRetrospectives(socialaccountabilityandlearning);andFinancialKPIs(managingthePortfolio).
TimKelly
HeatherWilson
McKesson
ExecutiveDirectorSr.Director
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Agenda
INTRODUCTION
THETEAM&TRANSFORMATION
CONCLUSION
UNICORN:PORTFOLIO
UNICORN:MANAGINGTHEPROCESS
UNICORN:METRICS
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IntroductionBruceLee&Unicorns
“Absorbwhat is useful, discardwhat is not. Addwhat is uniquely your own.” Bruce Lee
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TheTeam&Transformation
McKessonBPSTechnologyteam– We’repartofaFortuneFivecompany– Thesystemssupportover$19Bof
healthcarepatienttransactionsand$650Minrevenue
– OurcustomersarelargelyinternalBusinessOwners
– LeveragingScaledAgileFramework(SAFe)asourexecutionmodel§ FourTrains,23scrumteams§ Decentralizedteams
TheTeamLandscape
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TheTeam&TransformationBeforeSAFe
41%
0% 5%
10% 15% 20% 25% 30% 35% 40% 45%
PreSAFe
VeryHappyorExcited§ Lackofgoodmeasurement
§ Littleprioritization
§ Littletransparencytoworkinprogress
§ Stakeholdersnotengaged
§ Inabilitytoplanstrategicwork
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TheTransformation
§ TransitionedintoSAFe35weeksago
§ Certifiedandtrainedourleadersandteams
§ PartneredwithCATechnologies
§ Madethetransformationbudgetneutral
TransformationtoSAFe
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TheTeam&Transformation
Unicorn:LeveragedSAFe toplan&executethetransformation
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Unicorn:PortfolioAttributestoManagethePortfolio
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$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
$160,000
FeaturePoints BudgetedRevenue
§ FollowSAFe PortfolioKanban
§ CurrencyisFeaturePoint
§ AddedattributesforeachFeature– Customer– InvestmentCategory– Size
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0.00
100.00
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1000.00
FeaturePointsbyInvestment
Mait ShortTerm Strategic CostSavings TBD
Maintenance53%
ShortTerm21%
Strategic16%
CostSavings10%
InvestmentCategory
Maintenance ShortTerm Strategic CostSavings
Unicorn:Portfolio
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PI– 10weeks
PI– 8weeks
PI- 6weeksPI-4weeks
PI– 2weeks
Unicorn:ManagingtheProcessLeverageSAFe LifecycletoManagetheProcess
§ ProductManagersupdateProductVision
§ ToptenfeaturesareprioritizedaheadoftimeusingWSJF
§ RTEhaspreparedandannouncedevents,agenda,attendance,venue
§ ProductManagementdecomposesInitiativesintoFeatures,ascapacityallows
§ ProductManagersrefinethefeatures&roughlyscopetheupcomingPI
§ Teamsdetermine%neededforunplannedwork§ ProgramStakeholdersareEngaged§ PortfolioSteeringCommitteemeeting
§ ProgrambacklogisreadyandsocializedwithProductOwners
§ Productownershaveteambacklogsrefinedandready
§ ProductManagersupdatetheproductroadmapandfinalizethefeaturelist
§ PIplanning:§ Teamsplan&commit§ BusinessValueiscollected§ Visionpresentationisreadyand
reviewedpriortoevent
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Unicorn:ManagingtheProcess
§ OrganizationalSprintRetrospectives
§ CollaborationTools
PracticestoManagetheProcess
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Unicorn:MetricsKeyPerformanceIndicators
89%
92%
98%
102%
109%
92%
95%
87%
107%
99%
83%
94%
0% 50% 100% 150%
PMSol
IT
BI
ES
BusinessValueDelta
Dolphins Cubs Braves
88%
93% 94% 93%
96% 97%
98% 97% 97%
82% 84% 86% 88% 90% 92% 94% 96% 98%
100%
QualityProductivityAcceptance
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Unicorn:MetricsSAFe andHappiness
41%
53%
67% 63%
59%
76%
67% 67% 70%
60%
0%
10%
20%
30%
40%
50%
60%
70%
80%
PreSAFe ProgramTrain BPSTech BPSBusiness
VeryHappyorExcited
Braves Cubs Dolphins
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Conclusion
COMETOGETHERASALEADERSHIPTEAM
CREATEPORTFOLIOGUIDANCE
INVESTINYOURCULTUREANDMETRICS
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Questions?
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