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Safeguarding and looked after children
Survey of children’s social work practitioners
Results for Dudley Metropolitan Borough Council 2010 (Dud ’10)
(No. of responses = 31)
With comparison:
Local Authorities Overall 2010 (NAT ’10) (Base = 4146)
Date: May 2010
Ofsted social work practitioner survey 2010 | 2
This is the first annual survey of social work practitioners in every local authority in England.
The social work practitioner survey was conducted in tandem with a survey for third sector organisations. This report only shows the results from the social work practitioner survey; a separate report is available showing the third sector results.
These results will be used in the planning of inspections in the same way as other pre-inspection material, namely:
as part of preparation, as an aid to formulating hypotheses and to guide the scope of the inspection.
to help inform decision making about the scheduling of inspections.
Inspection judgements will not however be based on survey results, nor will we make comparisons between local authorities. As such, this report will only contain results for your local authority and the national results.
Survey background
Ofsted social work practitioner survey 2010 | 3
How to use this report
This report has been designed to help you easily understand and interpret the results of the survey and is intended to provide an overview of your area results in the context of the wider survey findings.
It is divided into eight sections: Induction (if applicable); training, workload, line management, organisational learning, communications, equality and diversity and the running of the service.
Anonymised verbatim comments for your LA are also available in a separate report where you can read social work practitioner’s views on the strengths and areas for improvement associated with safeguarding and looked after children in your LA.
% positive scores are featured throughout this report. These refer to the combination of positive responses e.g. strongly agree & agree. Aggregated % positive scores may vary +/- 1 percentage point after rounding.
As with any survey of this nature, we would encourage you to share and discuss these results with social work practitioners in your LA.
A total of 4146 social work practitioners took part in the survey overall, including 31 in this local authority.
Percentages do not always sum to 100%, this is due to rounding and removal of not stated responses.
Ofsted social work practitioner survey 2010 | 4
Survey methodology
All eligible social work practitioners (defined as professionally qualified social workers registered with the General Social Care Council who work directly with children and young people) were invited to take part.
Survey completion period ran from 22nd February - 2nd April 2010.
An appointed LA contact was responsible for distributing the survey internally to all eligible social work practitioners via email.
The survey was administered primarily online. The survey was hosted by Ipsos MORI and all completed surveys were received directly back to Ipsos MORI.
Survey branded emails and letter heads were provided to help LA’s to communicate the survey internally.
Inductions
Ofsted social work practitioner survey 2010 | 6
% Agree
Dud’10
NAT’10
My workplace induction covered what I needed
to know in relation to safeguarding children
and young people
50 51
My induction prepared me for my specific role
50 47
Views on workplace induction For those in post for less than 3 years:
Base: 12 : asked to all those in their current post for less than 3 years N.B. Results should be treated with caution due to the low base size
8
8
42
42
25
25
25
25
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
About training
Ofsted social work practitioner survey 2010 | 8
% Agree
Dud’10
NAT’10
My training and development needs are
identified through my formal appraisals
68 61
There is sufficient training offered by my
local authority55 66
Training received
Thinking about both in-house and external training when answering
19
23
48
32
13
13
16
23
3
10
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Ofsted social work practitioner survey 2010 | 9
% Agree
Dud’10
NAT’10
…is relevant to my role in safeguarding children
and young people87 81
…helps me to understand and meet the individual
needs of children and young people
71 78
…keeps me up to date with legislation and good practice requirements in relation to safeguarding
children and young people
65 71
Perceptions on the training provided
The training organised for me by my local authority....
19
16
16
68
55
48
19
19
10
6
13
3
3
3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Ofsted social work practitioner survey 2010 | 10
% Agree
Dud’10
NAT’10
Social workers are actively encouraged to achieve post qualifying
awards
35 55
Post qualifying awards
10 26 32 19 13
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Workload
Ofsted social work practitioner survey 2010 | 12
% Agree
Dud’10
NAT’10
I feel I have sufficient time to work effectively
with the children and young people who are
on my workload
10 20
Workload
10 23 39 29
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Ofsted social work practitioner survey 2010 | 13
Views from those with insufficient time
Reasons why insufficient time to work effectively with the needs of the children and young people on your workload?
55
52
52
42
39
13
10
0
% Agree: multiple answers allowed
NAT’10
Due to time spent recording information
electronically55
Due to the volume of work I have to do 52
Due to the amount of paperwork involved 56
Due to an increase in demand 29
Due to a shortage of social workers 34
Due to the lack of support from managers 10
Other 7
Don’t know *
Base: 21 : asked to all those who felt they had insufficient time N.B. Results should be treated with caution due to the low base size
Ofsted social work practitioner survey 2010 | 14
% Agree
Dud’10
NAT’10
There are sufficient numbers of suitably
qualified & experienced staff to meet the needs
of the children and young people on the team’s
workload
19 34
There is an effective caseload management system within the local
authority
32 25
Managing workload
6 13
32
19
39
39
10
23
19
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Support received from line managers
Ofsted social work practitioner survey 2010 | 16
% Agree
Dud’10
NAT’10
…manage risks arising in my
casework77 78
…access appropriate training
77 74
…manage my workload 65 61
Line manager support
My line manager gives me appropriate support to safeguard children and young people by helping me to…
32
29
32
45
48
32
13
13
16
6
3
13
3
6
6
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Ofsted social work practitioner survey 2010 | 17
% Agree
Dud’10
NAT’10
90 84
90 85
71 56
74 73
81 76
Line manager support cont.
39
35
35
32
32
52
55
35
42
48
3
6
10
13
10
3
3
13
10
6
3
6
3
3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
I am able to raise concerns about the service
I am able to raise concerns about my workload
Concerns I have raised have been dealt with satisfactorily
I receive regular, dedicated time for supervision and
review of my performanceMy line manager
acknowledges and praises good performance
Base: 31
Ofsted social work practitioner survey 2010 | 18
% Agree
Dud’10
NAT’10
26 37
32 41
39 50
52 49
Organisational learning
10
6
16
32
39
45
42
29
32
29
26
32
16
16
6
6
13
3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
The local authority is open to new ideas of how ways of working can be improved
The local authority acknowledges and praises
examples of good performance
I feel informed of the relevant issues raised in
local serious case reviews and actions plans put in
placeWhen amendments are
made to policies and procedures, the LA ensure all staff are fully aware of
the implications
Base: 31
About communications within and across your service
Ofsted social work practitioner survey 2010 | 20
% Agree
Dud’10
NAT’10
…among staff within the local authority
29 47
…between the local authority and other organisations who
contribute to safeguarding
42 40
Communications within and across the service
There is effective communication and information sharing….
3
10
26
32
29
19
29
26 13
13
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Ofsted social work practitioner survey 2010 | 21
% Agree
Dud’10
NAT’10
There are effective systems for recording
all information that has been shared
about children and young people
32 48
The electronic case recording system is
effective19 31
Views on the systems for recording and sharing information
6
3
26
16
19
19
29
32
19
26 3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
About equality and diversity within your service
Ofsted social work practitioner survey 2010 | 23
% Agree
Dud’10
NAT’10
45 56
26 45
32 49
Equality and diversity
3
3
3
42
23
29
16
32
39
23
35
23
13
6
6
3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Considering gender, race, and ethnicity, age, disability, faith and sexual orientation:
Base: 31
There is equality of opportunity for all staff with the local authority
The local authority provides or commissions
services for looked after children that meet the
diverse needs of children and young people
The local authority provides or commissions safeguarding services
that meet the diverse needs of children and
young people
About the running of the service
Ofsted social work practitioner survey 2010 | 25
% Agree
Dud’10
NAT’10
45 48
45 45
26 36
Views on the running of the service
10
10
35
35
26
39
39
35
6
3
32
6
10
6
3
3
Strongly agree AgreeNeither agree nor disagree DisagreeStrongly disagree Don't know/not applicable
Base: 31
Senior managers govern services for
safeguarding children effectively
Senior managers govern services for looked after
children effectively
There are opportunities for me to have my say
about the running of the service