Post on 06-Jan-2016
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Sailing in the same directionMNZs approach to Information Management
Nicole Brown, Simon Caseley Aug, 2014
Current state 2013
Challenges:• Partial & duplicated data sets, no
master sets identified
• No org-wide IM governance in place
• Ambiguous legal definitions, IM policies and proceduresnot up-to-date, known, used
• Inconsistent ownership and stewardship of data repositories
• Culture of distrust, frustration, technology seen as saviour
• Infrastructure problems; low disaster recovery, or high availability, bespoke, old systems leaving us vulnerable
200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded
Opportunities:
• Strong CE support for IM
• OCE function – tasked with IM
• Small agency
• Organisational appetite for change following Rena
GPS – positioned IM at the centrePerformance Information
What are we doing and why? How are we going - what's our external impact & internal performance like?
Set the parameters for improving how we manage our information
MNZ’s Strategic Direction
OCE leads
Key steps for usScope MNZs information needs – 3 ways
• Workshops – with all business groups • SOI performance indicators, 6 year focus• operational performance information – (SPE) annual
Map info and data repositories – 2 ways• People and paper-based, not a digital process,
Build mandate, commitment, but manage expectations• keep IM at the centre, leverage organisational goals, ‘taglines’, language etc
• Ongoing education
Develop ‘ideal’ IM road map, then plot bau work• Plan change, and reveal IM activity across organisation to help ‘align’
• Combine IM roadmap with refreshed ICT roadmap
What we’ve achieved so farIM strategy = strategic initiative in our SOI• Clear links to goals, awareness and appetite for improvement
Governance group established• Representing business, (CEO, OCE, Coms, IT, Policy, Intelligence & Planning,
Response, Standards) meeting monthly
Integrated IM model & vision• Educating governance group, senior leadership and staff
Draft IM-ICT Roadmap • Direction for IM projects and better visibility of current BAU, monitoring in future• ICT = stabilise underlying infrastructure and applications
Set of organisational ‘Intelligence Needs’• Using to assessing and review current and future IM needs
Challenges ahead
• IM capacity and capability
• No dedicated IM ‘function’
• Fiscal constraints
• Maintaining internal integration & focus
• Phasing planning and delivery of IM projects
• Leveraging appetite for change while managing expectations