San Francisco Housing Authority (SFHA)

Leased Housing Programs – December 2014

Presented to Resident Services, Operations and Personnel (RSOP) Committee January 13, 2015

Program Utilization Summary 3

PIC Reporting Rate 4 - 5

Operational Updates – Recertifications and Inspections 7- 9

Section Eight Management Assessment Program (SEMAP) 10-12

Training Activities 13

Department Activities in Progress 14

Table of Contents

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Program Utilization Summary – December 2014

Program FY14 Avg Nov 2014

Overall HCV 98% 98%

FUP 77% 75%

VASH 84% 83%

Information below is based on the November 2014 VMS submission information

4

PIC Reporting

Key Takeaways

• 100% is the current December 2014 Reporting rate

• HUD requires that the SFHA reporting rate be at 95% or higher. The SFHA is currently in compliance with HUD requirements.

5

PIC Reporting Rate – December 2014

The projected December PIC Reporting rate is 100%. Since March 2014 the PIC Reporting rate continues to trend upwards and has exceeded the HUD requirement

of 95% for the third straight month.

6

Operational Updates – Recertifications and Inspections

Key Takeaways

• 96% is the Annual Recertification rate for December 2014

• 96% is the Annual HQS Inspection rate for December 2014

• HUD requires that at least 90% of Inspections and Recertifications are processed on time. SFHA is in compliance for December 2014.

7

The SFHA monitors SEMAP indicators on a monthly basis. HUD’s PIC system has confirmed 100% PIC reporting rate and 4% delinquency with annual reexaminations.

8

The SFHA monitors SEMAP indicators on a monthly basis. HUD’s PIC system has confirmed 100% PIC reporting rate and 4% delinquency with annual reexaminations.

9

Annual Recertifications and Inspections – November 2014

Program FY14 Avg Nov 2014

Annual Recertifications 83% 96%

Annual HQS Inspections 34% 96%

The SFHA has met or exceeded HUD’s requirement to process at least 90% of Inspections or Annual Recertifications on-time to begin earning points in SEMAP.

*Some historical information is not currently available. Items highlighted in red are estimated scores.

10

Section Eight Management Assessment Program (SEMAP)

Key Takeaways

• The 2015 SEMAP score is currently 41.4%. This represents an improvement over the 2014 score.

• SHFA has improved their score on the Correct Tenant Rent Calculations, Annual Reexaminations, and Annual HQS Inspection indicators earning the full points.

11

SEMAP Preliminary Report – As of December 2014

The SFHA will monitor SEMAP on a monthly basis. The score is already improved from FYE 09/30/2014

* Blanks under the 2015 Score column indicate still under review and not yet confirmed..

1. Selection from the Waiting List 0 or 15 15 0 In Progress

2. Reasonable Rent 0, 15 or 20 20 0 In Progress

3. Determination of Adjusted Income 0, 15 or 20 20 0 In Progress

4. Utility Allowance Schedule 0 or 5 5 5 5

5. HQS Quality Control (QC) Inspections 0 or 5 5 0 In Progress

6. HQS Enforcement 0 or 10 10 0 In Progress

7. Expanding Housing Opportunities 0 or 5 5 0 In Progress

8. Payment Standards 0 or 5 5 5 5

9. Annual Reexaminations 0, 5, or 10 10 0 10

10. Correct Tenant Rent Calculations 0 or 5 5 0 5

11. Pre-Contract HQS Inspections 0 or 5 5 0 5

12. Annual HQS Inspections 0, 5 or 10 10 0 10

13. Lease-Up 0, 15 or 20 20 20 20

14. Family Self-Sufficiency 0, 3, 5, 8 or 10 10 0 In Progress

15. Bonus Indicator - Deconcentration 0 or 5 0 0 In Progress

NOTES Total 145 30 60

20.7% 41.4%

2015 ScorePoints

Possible

Percentage

SEMAP IndicatorMaximum

Score2014

Score

12

SEMAP Trending Analysis– As of December 2014

The SFHA will monitor SEMAP on a monthly basis. The score is already improved from FYE 09/30/2014

13

Training Activities

Continuous quality improvement is fundamental to the success of the program. The following trainings, workshops, educational meetings were held in December.

• Annual Administrative Plan Training - All Leased Housing Staff. December 18, 2014

• Enterprise Income Verification (EIV) System – All EIV users. December 15, 2015

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Department Activities in Progress

Department Activities

• Staff Assignments: Staff received regular assignments in December to commence on January 5, 2015.

• SEMAP: Ongoing review of SEMAP indicators

• Rent Increases: Continue processing previously submitted requests.

• Ongoing preparation for RAD conversion