Sapphire - May 2016 - SAP Fiori for Utilities

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Standing up Fiori: A Case Study for a Better and Mobile UXGavin P. QuinnMindsetSession ID# 4997

• What is Fiori?• How does Fiori work for Utilities?• How to build a team and deliver Fiori?

3 KEY POINTS

Why does all of your software at home look like:

BEAUTIFUL SOFTWARE

And when you go to work, it looks like this:

NOT SO BEAUTIFUL SOFTWARE

• How can Facebook, Instagram and Google effortlessly release enhancements every week for hundreds of millions of people?

• But, at work, your “feature” update cost $100M, took two years, and still ended up looking like this:

SPEED

What is Vo… M3?

What if you could rapidly achieve for very little cost something like this:

WHAT IF?

Fiori is the Future of SAP

Highlights:• 811 859 Apps by SAP today• Use SAP’s, Extend, or Build• Works with or without HANA• Mobile & Desktop – 1 code

FIORI

WHAT IS FIORI?

Strategy – Overhaul all of SAP, cloud and on-premise applications with Fiori UX

Technology – SAPUI5, Gateway, ODATA, HANA Design – A cohesive set of UX Design Guidelines:

https://experience.sap.com/fiori-design/

APPLICATION TYPES

Transactional Analytical Fact Sheet -> Object Overview Pages

Apps that transaction. Can run without HANA, on ECC, SRM, or any Suite system.

Must run on HANA* (or BW), visual, analyze navigate to transactions.

Must run on HANA - Overview of an object

*ANALYTIC APP WITHOUT HANA

http://www.mindsetconsulting.com/sap-fiori-for-bw/

SAP Certified – Mindset Analytics for BW and Fiori• Instantly bring every BEx Query to Fiori• No Development• Easy to Start – On SAP BW Demo Systems & Fiori Cloud

• Does your business always ask for more than you can deliver?

• Does your business use shadow IT to buy SalesForce, just so they can get software now?

• Does your business push back on using SAP ERP, because it’s too complicated, or too costly?

BUSINESS NEEDS

Here’s how you can fix this all this with Fiori:

• The process• The technology• The people

FIX IT WITH FIORI

THE PROCESS

TECHNOLOGY BASICS

Launchpad SAPUI5 Apps ODATA

• Transactional Apps are the most common

• Work on any database• Hundreds to choose from,

such as Create PO, Receive Goods, or Create Sales Order

TECHNOLOGY – TRANSACTIONAL APPS

• Require HANA• OData written on HANA

XS Engine• Google-like search with

Fact-sheets• Beautiful Fiori charts

with analytic

TECHNOLOGY – FACT & ANALYTIC

• Some people use Fiori to make things simple • But Fiori is also a very cost-effective way to do mobile• No mobile platform required (SMP, Afaria, etc.)

(Unless you want Offline)

TECHNOLOGY - MOBILE

Fiori Client Hybrid app with Cordova

• Web IDE makes development a snap.• Visual editor, code complete, test tools, templates

DEVELOPMENT

TOOLS

THE PEOPLE

UX SKILLS

BUILD SKILLS

Get started now, try the cloud version (it’s free): https://www.sapfioritrial.com/

START NOW

• Find a business unit that is an early adopter.

GET SOME EARLY ADOPTERS

Design Thinking - Gain empathy, rapid prototypes, real tests, build and learn.

SOLVE A REAL PROBLEM

• 521 Fiori Apps from SAP for utilities– 214 Transactional (Asset Worklist,

Maintenance Request, Inspect Safety Controls…)

– 109 Fact Sheet (Functional location, Equipment, Measuring Point…)

– 135 Analytical (Project report, spend, AR)

– 87 do not require HANA

FIORI IN UTILITIES

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer

The Metropolitan Utilities District

or M.U.D. operates the drinking water and natural gas systems for Omaha, Nebraska and surrounding areas. M.U.D. is the only metropolitan utilities district in the State of Nebraska, and the fifth largest public natural gas utility in the U.S.[1]

FIORI IN UTILITIES - MUD

• Completed:– Approve purchase requests

• Mobile approval, e-mail links, workflow

– HR Apps:• Paystubs• W2’s (custom)

• Planned:– Goods receipt– Goods issue– Time entry– Time approval– BW Apps– HANA Apps

FIORI IN UTILITIES - MUD

Lessons learned:– Start with out of the box approval apps. Easy to

implement, and quick value. Consider My Inbox if you are doing more than a couple.

– Also start with HR apps. Get a big audience of people that rarely use SAP and don’t want to be trained on SAPGUI.

– Enable access from the Internet. People don’t want to VPN. If security is a concern, try HCP mobile services.

– Security is very important, complex. Make sure you get it right.

FIORI IN UTILITIES - MUD

TRENDING HCP / UI5 IN SAP WORK MANAGER

SAP Roadmap for Mobile Asset Management and Field Service (updated 2016.03.23): https://websmp106.sap-ag.de/~sapidb/012002523100006639702015E.pdf

FIORI – UTILITIES CUSTOM APP IDEAS

• Create maintenance notification with photos from your phone.

• Execute work orders offline with push notification, GPS, beacons.

• Work scheduling in HANA with predictive analytics, GPS, push notification, all with simple Fiori mobile and desktop front-end.

• Material lookup with schematics, instructions, and offline access.

• Inventory and goods movements with barcodes (like meters), and a simple UI.

BIMODAL IT - GARTNER

• Mode 1 – ERP Implementation• Mode 2 – Fiori and Mobile - Agile Development

INNOVATE AROUND THE CORE

ERP or S/4 HANADigital Core

APIs

Gateway / HCP

Fiori, IoT, Mobile, Predictive

INNOVATION – SMART WATCH

3 KEY LEARNING POINTS

• Get started now – Fiori is the now and the future• Cloud can help you innovate faster, outside the core• Solve a real problem with Design Thinking

Gavin QuinnFounder & Chief Architect

M: 612-518-8915gavin@mindsetconsulting.com

CONTACT US

Raied StanleyVP Business Systems

at Metropolitan Utilities District

FOLLOW US

Thank you for your time

Follow us on at @ASUG365