Post on 03-Apr-2015
transcript
A PROJECT REPORT
ON
“PROBLEM STUDY – EMPLOYEE WELFARE”
AT
Saravana Global Energy Limited,
Cuddalore, Tamil Nadu
Submitted to:
Karnataka University Dharwad
In Partial fulfillment of requirement of BBA Degree CourseFOR THE YEAR 2009-2010UNDER THE GUIDANCE OF
MR. ARUL PROF. G.M.SHETTI
(EXTERNAL GUIDE) (INTERNAL GUIDE)
PROJECT BY:
Mr. BHAVIK PORWAL
Saravana Global Energy Limited, Cuddalore
TABLE OF CONTENTS
Acknowledgment
Certificate from the organization
Certification of the college
Diary of project work
Objective of study
Methodology
Limitation of the study
Executive summary
Profile of the organization
About Saravana Global Energy Limited
Future plans
Problem identification
Findings
Analysis
Suggestions
S.W.O.T
Conclusion
Lessons from study
Bibliography
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
ACKNOWLEDGEMENT
It is a saga of gratitude that we acknowledge. It is very difficult for
anyone to work on a project in a wide spread/ gigantic
organization like SEGL
No work can be accomplished alone, it need shades of various
people to give a final shade. I don’t want to miss the prospect to
thank those who helped me, through their constant support and
guidance, which helped me, put my best and made my stay
comfortable at Saravana Global Energy Limited
I would like to thank Mr. Babulal Mehta, the Vice President of
SEGL Group, for it is he who gave me the green signal for going
ahead with this research oriented project.
I would never forget the assistance provided to me by Mr. Arul the
H.R. manager at Saravana Global Energy Limited. He was
constantly keeping me updated on the current and past
happenings in the company.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
I owe an enormous intellectual debt to all my faculties at
Bharatesh College of Business Administration for it is them who
have brought me up to this stage and it was only because of their
constant support and motivation that I was able to complete this
Project.
Lastly I would like to thank all the employees at SEGL because
they have played an important role in carrying out my project.
I will be indebted to them forever.
- Bhavik Porwal
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
OBJECTIVE OF THE STUDY
Primary objective
To find out the satisfactory level of employees towards the
Welfare facilities provide by the company.
Secondary objective
To find out the satisfactory level of employees provided by
the company.
To find out the opinion about the canteen facility in the
company.
To find out the opinion about the working condition facility in
the company.
To find out the opinion about the uniform facility in the
company.
To find out the opinion about the transport facility in the
company.
To know the expectation of employees towards the company
about the various welfare facilities
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Research methodology
Introduction
Research methodology is a way to systematically solve the
research problem in this study the researches adopted various
step for collecting data.
Sampling plan
Sampling has three divisions and are follows
1. Sampling method
2. Sample unit
3. Sample size
1. Sample method
Simple random sampling was used for collection the data.
2. Sample unit
The sample unit selected for the study was the employee of
Saravana Global Energy Limited in peddunaicken Kuppam
Cuddalore.
3. Sample size
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
5o respondents were selected for survey for in the various
department a like for employers and the employees.
4. Method of data collection
Data’s are collected through survey method by using a
structured questionnaire
5. Sources of data collection
The research has used both the primary data & secondary
data.
Primary data
For this study, primary data was collected through,
questionnaire methods. The data was collected to the
employees
Secondary data
The secondary data also used for some level for this purpose
from various books and company records.
Tools used
The main tools used for data analysis is percentage analysis.
Percentage analysis
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
The percentage method was used for finding various details
as mention as the chapter of analysis and interpretations it
can be calculated as follows.
No. Of Respondents favorable 100
Total No. of Respondents
LIMITATION OF THE STUDY
This training was done with the ultimate aim of
understanding the practical aspects of business enterprise,
as the training was restricted to only one month as
prescribed by Karnataka University, Dharwad.
The detail study of the organization could not be
undertaken due to time constrains. However the personal
discussion with the project guides and other officers of the
organization gave me information and knowledge on the
various aspects.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
EXECUTIVE SUMMARY
I Bhavik Porwal a Student studying in 6th SEM at
Bharatesh College of Business Administration. After our 5th SEM
examination we have a Project to be taken for our study which is
a part of BBA program Under Karnataka University. The project for
us is to Study a Practical Problem in an organization.
The project carried out by me was at Saravana Global
Energy Limited, Cuddalore. The duration of my Project was
from 14th Dec, 2009 to 14th Jan, 2010.
The Objective of the study was to study the issues
relating to Employee Welfare and to suggest ways how to
overcome these problems. But Limitation of the study is the
project work was limited only to Saravana Global Energy
Limited, Cuddalore only and information provided to me.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Company Profile
Company Name Saravana Global Energy Limited
Years of
Incorporation
4/7/2003
Business Manufacture of High Voltage and Extra High
Voltage alumina porcelain insulator.
Registered with
and number
Registrar of Companies, Chennai, TN
U31300TN2003PLC051135.
Registered office 15, New Giri Road, T.Nagar, Chennai-
600017, TN
Tel.No +91 44 28842111
Email:- www.saravanaenergy.com
Manufacturing
plant
Virudhahalam Road, P.N.Kuppam,
Cuddalore Dist-607 302,TN
Tel.No: +91 4142 298922/881
Fax. No: +91 4142 298880
Email:-Silinsulator@gmail.com
Certifications/
Awards
ISO 9001:2000
ISO/IEC 17025:1999. An Accreditation for
Mechanical and Electrical Testing.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
About Saravana Global Energy Limited
Promoted in 2003 by acquiring the assets of the erstwhile
Seshasayee Industries Ltd, a reputed manufacturer of High-
Voltage Porcelain Insulators Company is a leading
manufacturer of High-tension Electro-porcelain Insulators for
use in Sub-stations, Power Equipments, Transmission and
Distribution lines and Railway Electrification Has majority
market share in high voltage Solid Core Post Insulators in India
Strong industry relationships - Supplies to all major Power
OEMs, State Electricity Boards & major T&D players Chairman-
Mr.Padam J Challani, MD-Mr.D.B.Prakash Chand Jain.
Manufacturing facility in P.N.Kuppam, near Cuddalore (Tamil
Nadu) with annual capacity of 15,000 TPA of Insulators
Has about 700 employees, including a strong technology team
is setting up a 24,000 MT p.a hollow insulator manufacturing
facility near Chennai. Production would commence in
Dec’08PVC (Price-Variation Clause) based Rate Contracts with
ABB, BHEL, Siemens and Crompton Greaves Strong
international demand for hollow insulators – Low cost of
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
manufacturing gives the co. a competitive advantage Also has
a modernized, NABL accredited High-voltage Laboratory, used
for internal and 3rd party testing
Organization Chart of SEGL
P.A.Jain Bharatesh College of Business Administration, Belgaum
Chairman
Vice Chairman
Managing Director
Executive Director
Group COO
GM- HR
President Marketing
Sr Manager Marketing
Officers Marketing Officers Finance
GM Finance
Sr Manager F & A
President Plant
Vice President (tech)
GM Production
Vice President (tech)
MaintenanceCeramic LAB LAB
Shaping Slip House Dryer/Glaze/Klin Design Planning Post Klin
Unit -1
Sr.V.P Purchase
Manager Stores
Saravana Global Energy Limited, Cuddalore
IMS Policy
Quality, Environmental, Health and Safety Policy
We, at SGEL P.N.Kuppam (TN) are committed to Design, Develop and
Manufacture, Testing and Supply High Voltage and Extra High Voltage
Alumina porcelain insulators up to 765KV for power transmission and
distribution and also to carry out all Electrical and Mechanical tests as
mutually agreed to meet the customer’s requirements.
To Achieve The Above We Are Committed To:
Review of process, product and services to meet the customer’s
requirements.
Prevention of pollution and conversation of natural resources.
Provide plant and equipment and tools to ensure safe work practices.
Prevention of incidents and near miss.
Provide personnel protection equipments for all.
Complying with relevant legal requirements and other requirements.
Communicating the policy to all employees and other interested
parties to elicit their participation.
Working towards continual improvement in Quality. Environmental,
Health and Safety Management System Performance.
Taking suitable actions by periodic management review of Integrated
Management System (IMS) Policy and objectives for continual
improvement.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Process control
Mech. Maint Electrical Maint
Project
Cutting Ball Mill
Filter Process Assembly
Peg Mill /PED Testing
Saravana Global Energy Limited, Cuddalore
And involve all SGEL employees and other all persons working for or
on behalf of SGEL and third parties by guided trainings.
Promoter’s Group
P.A.Jain Bharatesh College of Business Administration, Belgaum
Name Mr.Padam J.ChallaniDesignation Chairman Current responsibilities
Strategic decision-making
Age 52 years Qualification BSc(Chemistry)Experience 30 years in a variety of industries like infrastructure
development and financial services Net worth Rs.823.13 lakhs on August 8,2006
Name Mr. B. Prakaschand JainDesignation Managing Director Current responsibilities
Strategic decision-making
Age 53 years Qualification Graduate Experience 28 years, which includes time spent managing the
jewellery business of Prakash Gold Place Private Limited, a group company.
Net worth Rs. 140.43 lakhs as on March 31, 2006
Name Mr.Abhilash Mutta Designation Executive Director (Plant)Current responsibilities
Production development and expansion management
Age 28 years Qualification BA(Economics) Experience Over 7 years experience in gold jewellery
manufacturing, wholesale and retail marketing at Prakash Gold Place Private Limited.
Saravana Global Energy Limited, Cuddalore
Product Portfolio – Porcelain Insulators
P.A.Jain Bharatesh College of Business Administration, Belgaum
Insulator type
Hollow DiscSolid Core
Used in switch gears (circuit breaker, lighting, arrestors. Lasolaters and
transformer)
Used in T&D line
Station/ Bus post
Railway
Traction
Long Rod
Used in Sub Station Used in T&D lines Used in Railway
Name Mr.Ajeeth P. Challani Designation Executive Director Current responsibilities
Marketing management
Age 28 yearsQualification B.E (Electrical), M.S from USAExperience 7 years; this includes internships undertaken
while pursuing academics.
Saravana Global Energy Limited, Cuddalore
Product Portfolio - Porcelain Insulators
Long Rod Insulator Disc Insulator
P.A.Jain Bharatesh College of Business Administration, Belgaum
Used in Sub Station Used in T&D lines Used in Railway
Saravana Global Energy Limited, Cuddalore
Post Insulators Railway Insulators
Hollow Insulators in Hollow Insulators in Transformer
Circuit Breaker
Key Client of Saravana Global Energy Limited.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Marketing Department
Procedures used by Marketing Department in Saravana Global Energy
Limited.
For new enquires and contracts.
The company may receive enquires from the customers by the
following means.
a) Verbal request.
b) Written enquires.
c) Personnel visit of customers to the company.
d) Tenders in media or internet.
1) Contact potential customers and generate enquires for the products
marketed by the company.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Note: if any broachers containing product quality requirements are
printed for generating product quality requirements are printed for
generating product enquiries, they must be prepared in co-ordination
with drawing department and must be approved by chairman.
2) Receive the enquiries.
3) Review of the enquiries in co-ordination with design and drawing,
production and quality assurance depts. Where needed and make
suitable recommendation.
4) Each offer shall contain a minimum of the following.
a) Description of the item.
b) Quantity
c) Delivery
d) Price
e) Payment terms
f) Drawings
g) Technical Details
h) Validity of offer
i) QAP(If Required)
5) Review the offer before Submitting
6) Submitting the offers
7) Enter the details of the offers/quotations in the offer register (Private
Parties). Enter the details of the offer/tender in computer for
Government tenders (Active Tenders Statement)
8) Follow-Up of the offers/quotations with the customers.
9) Receive the order
10) Compare the order with offer/quotation using order review form
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
11) In case of any deviation from the offer of the requirements,
resolve the same with the customer by discussions/correspondence
12) Submit the necessary documents like drawings for approval,
Contract documents, Bank Guarantees, Quality Assurance Plan and
type test certificate if required in order
13) Co-ordinate the technical/ quality department. Or drawing
department. For preparing plans or drawing, wherever necessary
14) Get the order amendments for the customer, if required
15) On receipts of Drawing approval/QAP approval and technical
clarification send the details to Drawing/ QA/
Testing/Technical/Department as applicable for their record.
16) Send the order acceptance to the customer.
17) Enter the order details in the registers for Government Party
order, private party order and export order.
18) Prepare monthly statement of order received in the month
19) Prepare monthly statement for pending.
20) Review the order for completeness and prepare the work order
reviewing with order review.
21) File the order in the order file having party name, for private
party and party name and P.O number for government party.
22) Prepare the work order on the basis of the order details.
23) Review the work order and issue to various departments.
24) In case any amendment of contract during execution is received
discuss such amendment with concerned department.
25) If amendment are agreeable, issue amendment to the work order
with copy to various department.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
26) Inform the customer for acceptance or otherwise such
amendment with necessary details.
27) For private party order, in case of delay in delivery, inform the
details to the concern area sales office.
Customer satisfaction Data Sheet
To,
M/s__________________________
Dear Sir,
We have executed your various order of insulators in past hence you
are requested to please provided your feedback/suggestion on the following
points so that we can improve/maintain your satisfaction level.
SL.N
o
Description Excellent Good Average Below
Average
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
1 Response Time
2 Submission of Offer, Drg
and Test reports in time
3 Competitiveness/Price of
offer
4 Completeness of offer
5 Timely Delivery
6 Quality of Material
7 After Sales Response
8 Availability of concerned
persons
Yours Faithfully
For Saravana Global
Energy Limited
Packing and delivery
Procedure of packing and delivery used by the Saravana global energy
limited
I) Wood
1) Monthly requirement of wooden creates are sent to sub contractor
/stores based on dispatch plan.
2) Creates are received from supplier, stores in-charges will verified the
quantity, quality. If found defective the same will be sent for repairing
and the used after correction.
3) Dimensions are checked against purchase order but need not be
rejected for variation if such wood can be used for other size of crate
than which is intended for.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
4) Rejection will be segregated and will be informed to supplier
II) Storage of insulator/ packed insulator
1) The tested insulator with sticker showing “TESTED”/ for solid core and
inspect for hollow insulator stamped are by ware house from testing /
inspection department. The insulator is transferred to ware house.
2) The loose insulator transferred by testing are stacked drawing wise,
insulator are packed as per the requirement of the dispatched.
3) Packed insulators are stacked drawing wise in ware house area. The
drawing number and quantity in stacks are indicated suitably.
4) The ware house stock book is physically checked on every 1st day of the
month and if variation is noticed, the same is reconciled.
Human Resource Department
In Saravana Global Energy Limited they are 550 Employees. In
SGEL they have 5 shift for working they are classified in A Shift
which is from 6 am to 2 pm, B Shift which is from 2 pm to 10 pm.
C Shift which is from 10 pm to 6 am, General Factory Shift
which is from 8 am to 5 pm and General Office Shift which is
from 10 am to 6 pm. In SGEL minimum 6 months training is given
employee of the company. The training is given on the job
Training and off job Training. The salary to the employees is given
on every 7th of the month. The employees are provided with
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
different facility like Compensation, Bonus, P.F and Medical
Insurance Policy of Rs 200000/-.
The Saravana Global Energy Limited recruits people by the
following method of Human Resource management. They are
Through Job Portals : Through different web site like
Nauraki.Com, Monaster.Com etc
Personnel Reference : In this method the candidates are
selected on the basis of personnel reference of the existing
employees or manager they bring their relatives or friends
for job in the company.
Campus Recruitment : In this type of recruiting process the
organization goes to various institutions for selecting the
best people for the organization and to bring fresh blood and
talented people in the organization to reach the goal of the
company. Bhushan Steel has been to Engineering college of
Kanpur to select employee for the organization.
Data Bank : In this method the company keeps a record of
resumes which they collect from the internet or through
personnel meet with the manager. This resume may be used
in future to meet it employee need of the company.
Induction : After recruiting a person in organization the
person may need some kind of training. So the HRD looks
after this kind of training they keep different kind of
induction programme for the employees which help them to
get trained in the particular field in which they are weak
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Training methods in the Saravana Global
Energy Limited.
Training need for the employees is identify by the respective
Head of the Department.
Human Resource Department prepares the agenda or
calendar for the particular training programmed.
Deciding upon the type of training need for the employee.
Arrangement of training programme according to agenda or
calendar.
Training evaluation.
Trainer’s feedback from the employees.
On the job training.
Off the off job training.
The function of Administration
1. Time Management: - They have to look after the staffs,
absenteeism, late coming, early going, leave, leave without
information, leave with wages including sick leave with support of
Employees State Insurance Corporation (ESIC) medical
practitioner, issue of appointment, issue of identity cards,
disciplinary action etc.
2. Payroll & Compensation: - They have to look after
preparation of salary, preparation of wages to the employee,
preparation of Challans, checking of Challans, submission of
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Challans to the bank as per stipulated time laid down by the acts,
distribution of salary, wages, credit into their saving account with
the bank, submission of provident fund in case of resignation of
employee and worker, submission of provident fund form & ESIC
form of the employee workers to the respective department.
3. Administration management: - They have to look after
checking of traveling bills of the staff, booking of air travels,
railway travels, housekeeping, control of the security people, and
control of kitchen (canteen) for hygienic food for the eligible staff,
to look after the maintenance of the vehicles owned by the
company i.e. servicing and repairing of the vehicles.
Finance Department
Saravana Global Energy Limited Financial statement is prepared in
accordance of with generally accounting principles, applicable accounting
standards and in accordance with the relevant requirements of the
companies Act 1956. Deprecation on fixed assets is provided on Straight Line
Method. It is also prepared under Historical Cost Convention method, Sales
are recognized on dispatch of goods and export sales have been accounted
on realization basis. The company generally follows the mercantile system of
accounting and recognized significant of income and expenditure on accrual
basis.
Balance Sheet
Particulars 2008 2009
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Sources of Funds
Share Capital 261952770 261952770
Reserves and Surplus 1178514159 1175391940
1440466929 1437344710
Loans Funds
Secured Loans 991151291 92921072
Deferred Tax Liability(Net) 65662637 60570335
2497280857 1590836117
Application of Funds
Tangible Fixed Assets
Gross Block 1160265543 878408130
Less : Accumulated Deprecation (130276763) (67373710)
Net Block 1029988780 811034420
Capital WIP including Capital Advance 77641272 24629889
1107630052 835664309
Foreign Currency Monterey item translation
difference account
3644993 Nil
Investment 113407807 220276373
Current Assets Loans and Advance
Inventories 268157928 171388409
Sundry Debtors 377471347 406037333
Cash and Bank Balance 619845359 26005294
Other Current Assets 989941 Nil
Loans and Advance 78315117 73467381
1344779692 676898417
Less : Current Liabilities and Provision
Current Liabilities 63278631 86121205
Provision 8903056 55881777
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
72181687 142002982
1272598005 534895435
2497280857 1590836117
FUTURE PLANS
New Manufacturing Plant
Business Plan Summary
New plant with a capacity of 24,000 tons p.a to come up near
Chennai
Plant would manufacture entire range of Porcelain Insulators
o Hollow Insulators (used in Power Equipments like
Transformers, Isolators, Lightning Arresters etc)
o Post Insulators (used in Sub-Stations)
o Disc & Long Rod Insulators (used in T&D Lines)
o Traction Insulators (Used in Railway Electrification)
Potential for Forward Integration – Hollow Insulators form
majority of the product cost of Switch Gears
Project Details
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Land acquisition is in progress & suppliers have been identified
for Plant & Machinery. Total estimated cost of project - Rs. 2,000
Mn
The plant would be operational in march 2010 & would initially
have an installed capacity of 6000 tons p.a. This would gradually
go up to 24,000 tons p.a in a year
The new plant would cater to the strong Indian and international
demand for porcelain insulators – About 40% production to be
exported
The proposed unit will also have in-house R&D and pilot plant
facility for continuous up gradation of technology and capacity
optimization
Strong customer relationships provide a ready market
PROBLEM IDENTIFICATION
The study done during the project at Saravana Global Energy
Limited was not given to me and was asked to find it during my stay at the
company. The study started with the introduction to the company and during the
interaction with all the department heads I found that the company is facing
problem regarding employee absenteeism and the employees are not satisfied.
So taking that into consideration I prepared a Questionnaire through which we
can get answers as to what is the main reason for absenteeism and all other
related issues like Job satisfaction. The Survey has been conducted from
employees in order to find out the satisfactory level of the employees towards
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
welfare measures of Saravana Global Energy Limited in Peddunaicken kuppam
at Cuddalore.
The questionnaire was prepared with the consultation of the H.R.
head and the information that was collected during the interaction with different
people of the same organization.
According to the principle, industry has an obligation or
duty towards its employees to look after their welfare. Employee
welfare is also highlighted as a state policy in the directive
principles of India constitution
The sample size chosen for the study was 50 employees
The report further would give an in detailed study regarding the
problem through a questionnaire.
Study on Employ’s Welfare Measures in Saravana Global Energy Limited, Kurinjipadi, and Cuddalore District
Questionnaire
1. Name __________________________________
2. Age classificationBelow 25 year ______ 25 to 30 year ______ 30 to 35 year _____ Above 35 year ______
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
3. Marital status Married_______ Unmarried ____
4. Department _________________
5. Employee I.D. no_____________
6. Qualifications
Below SSLC_____ SSLC_____
Diploma____ PG_____
7. Sex Male_____ Female_____
Canteen Facility
8. Do you take free canteen foods? Yes____ No_____
9. Do you feel food provided in company is hygiene? Fully Satisfied_____ Satisfied______ NoOpinion_____ Dissatisfied_____
10. Do you take canteen food? Yes____ No______
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
11. Are you satisfied with canteen service?
Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____
12. Are you satisfied with your canteen food? Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____
13. How do you feel the cost of food in canteen? Very High ___ High______ Moderate___ Cheap_____
Working Condition Facilities 14. Do you have adequate ventilation facility?
Good____ Better____ Average____ Bad_____
15. How do you feel lighting facility in your company?
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____
16. Does the machines are maintained in good condition? Good____
Better____ Average____ Bad_____
17. How do you feel about dust and fume in the company?Sometime_____
Never____Always_____
High_____
18. How do you feel about the safety equipment provide in your company?
Fully Satisfied_______ Satisfied______ No Opinion_______ Dissatisfied______
19. Are you satisfied with the working hours of the company?
Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____
20. How is your relationship with your Co-workers? Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____
21. How is your relationship with your superiors?
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____
Transport Facilities
22. Are you satisfied with bus facility given by the company?
Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____
23. Do you take free transport facilities?Yes_____ No_____
24. How often do you remain absent, due to transport facility in a month?Daily _____ Weekly Once____ Weekly Twice____ Monthly Once_____ Monthly Twice____ Monthly Thrice____
Health Facilities
25. Are you satisfied with medical facility in your company?Good____
Better____ Average____ Bad______
26. Does the Management provide washing soap in your company?
Yes____ No____
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
27. Are you satisfied with rest room facility in your company?
Good____ Better____ Average____ Bad______
28. How do you feel about bath room and toilet facility? Good____ Better____ Average____ Bad______
29. Is working area kept clean in your company? Good____ Better____ Average____ Bad_____
30. Do you have satisfied Medical insurance policy? Fully Satisfied_______
Satisfied______ No Opinion____ Dissatisfied______
Uniform Facilities
31. Do you have satisfied uniform cloths facility?Yes_____ No_____
32. Are you satisfied with your uniform cloth?
Yes_____ No_____
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
33. Do you thinking yearly changing the uniform in your company?
Yes_____ No_____
34. Do you think department wise change for uniform?Yes_____ No_____
STATEMENT ON EMPLOYEE WELFARE
Employee welfare means” Anything done for intellectual physical moral
and economic betterment of the worker whether by employers by
government or by other agencies, over and above what is laid down by law
or what is normally excepted on the part of the contacted benefits for which
workers may have bargained”.
The factors which motivate workers to produce more are increased
Responsibility, Advancement, Growth, Achievement, good working
environment and the work itself. In the company I found that the employees
were not happy with the working conditions provided like cleanliness as the
working area is covered by dust and fume which makes it unhealthy
environment. The rest rooms provided are not good and is not well
maintained. The absenteeism problem is the main cause and it is because of
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
unhealthy food, canteen facility and the transportation facility that is
provided is not good as only one bus is provided.
The “OXFORD” dictionary defines employee welfare as efforts to make like
worth of living for workmen.
Benefits of the Employee Welfare:
1) It helps to improve Recruitment. As the job becomes more attractive,
more efficient employees can be recruited.
2) Employee welfare improves the Morale and Loyalty of workers by
making them happy and satisfied.
3) It reduces labour turnover and absenteeism. There by building a table
workforce.
4) Improvement in Material, Intellectual and Cultural condition of life
protects workers from socials evils like drinking, gambling, prostitution
etc
Data Analysis and Interpretation through Questionnaire
Distribution of respondents on the Basis of Age
Age in years No.of.Respondents Percentages
Below 25 years 15 30
25 to 30 25 50
30 to 35 6 12
Above 35 4 8
Total 50 100
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Interpretation:
The above table shows the distribution of respondents based on their age. 30% of the
respondents are in the age group below 25 years, 50% of them are in the age group 25 to 30
years, 12% of them are in the age group 30 to 35 years and 8% of them are in the age group
above 35 years.
below 25 25 to 30 30 to 35 above 350
10
20
30
40
50
60Age
Age
Table: 2
Distribution of respondents on the basis of Education.
Educational
status
No. of Respondents Percentage
Below SSLC 15 30
SSLC 25 50
U.G 10 20
P.G 0 0
Total 50 100
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Interpretation
The above table shows the distributions of respondents based on their educational
status.30% of the respondents are studied below SSLC, 50% of them are SSLC holders, 20% of
them are U.G degree holders and0% of them are P.G degree holders.
Below SSLC SSLC U.G P.G0
5
10
15
20
25
30
35
40
45
50
Table showing Qualifications
Table showing Qualifications
Table 3 Marital Status
Status No. Of. Respondents Percentage
Married 20 40
Unmarried 30 60
Total 50 100
Interpretation:
From the above table it is seen that 40% of employees are married and remaining 60%
are unmarried.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Married Unmarried0
10
20
30
40
50
60
70
Employees Martial Status
Employees Martial Status
Table 4
Opinion of Employees towards Hygienic food of the canteen
particulars No of Respondents Percentage
Fully Satisfied 20 40
Satisfied 2 4
No Opinion 3 6
Dissatisfied 25 50
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 40% of them are fully satisfied, 50% of them are satisfied, 6% of
employee did not give any opinion and remaining 4 % were dissatisfied.
Hygenic Food
Fully satisfiedSatisfiedNo OpinionDissatsified
Table: 5
Opinion of Employees towards taking food in canteen
Particulars No of Respondents Percentage
Yes 38 76
No 12 24
Total 50 100
Interpretation:
From the above it is seen that 76% of respondent are Yes and 24% of them respondent No.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Yes No0
10
20
30
40
50
60
70
80
Food From Canteen
Food From Canteen
Table: 6
Opinion of Employees towards cost of food in canteen
particulars No of Respondents Percentage
Very High 7 14
High 9 18
Moderate 24 48
Cheap 10 20
Total 50 100
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 14% of them say it is very high, 18% of them it is high, 48% of employee
says it is moderate and remaining 20 % said is cheap.
Very High High Moderate Cheap0
5
10
15
20
25
30
35
40
45
50
opinion on canteen food
opinion on canteen food
Table: 7
Opinion of Employees towards ventilation facility in working area
particulars No of Respondents Percentage
Fully Satisfied 25 50%
Satisfied 20 40%
No Opinion 00 00%
Dissatisfied 05 10%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 50% of them are fully satisfied, 40% of them are satisfied, 0% of
employee did not give any opinion and remaining 10 % were dissatisfied with the ventilation in
the company.
Opninion on Ventilation Facility
High SatisfiedSatisfiedNo OpnionDissatisfied
Table: 8
Opinion of Employees towards lighting facility in working area
Particulars No of Respondents Percentage
Fully Satisfied 28 56%
Satisfied 15 30%
No Opinion 02 04%
Dissatisfied 05 10%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 56% of them are fully satisfied, 30% of them are satisfied, 04% of
employee did not give any opinion and remaining 10 % were dissatisfied with the lighting in the
company.
Fully Satisfied Satisfied No Opnion Dissatisfied0
10
20
30
40
50
60
Opnion on Lighiting Facility
Opnion on Lighiting Facility
Table: 9
Opinion of Employees towards Machine in company.
Particulars No of Respondents Percentage
Fully Satisfied 29 58%
Satisfied 19 38%
No Opinion 02 04%
Dissatisfied 00 00%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 58% of them are fully satisfied, 38% of them are satisfied, 04% of
employee did not give any opinion and remaining 00 % were dissatisfied with the Machine in the
company.
Fully Satisfied Satisfied No Opinion Dissatisfied0
10
20
30
40
50
60
70
Opinion on Machine
Opinion on Machine
Table: 10
Opinion of Employees towards Dust and Fume in working area.
Particulars No of Respondents Percentage
Sometimes 8 16%
Never 16 32%
Always 9 18%
High 17 34%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 16% of them say that sometimes, 32% of them say never, 18% of
employee said always and remaining 34 % said it is high dust and fume in working area of
company.
Table: 11
Opinion of Employees towards Safety Equipment provide in Company
Particulars No of Respondents Percentage
Fully Satisfied 22 44%
Satisfied 12 24%
No Opinion 6 12%
Dissatisfied 10 20%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
SometimesNever
AlwaysHigh
0
5
10
15
20
25
30
35
Opinion on Dust and Fume
Opinion on Dust and Fume
Saravana Global Energy Limited, Cuddalore
From the above table 44% of them are fully satisfied, 24% of them are satisfied, 12% of
employee did not give any opinion and remaining 20 % were dissatisfied with the safety
equipment provided in the company.
Fully Satisfied Satisfied No Opinion Dissatisfied0
5
10
15
20
25
30
35
40
45
50
Opinion towards Safety
Opinion towards Safety
Table: 12
Opinion of Employees towards Medical facility in company.
Particulars No of Respondents Percentage
Good 29 58%
Better 19 38%
Average 02 04%
Bad 00 00%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 58% of say it is good, 38% of them said it better, 04% of employee said it
is average with the medical facility in the company.
Opinion Towards Medical Faiclity
GoodBetterAverageBad
Table: 13
Opinion of Employees towards Rest Room facility in Company
Particulars No of Respondents Percentage
Good 14 28%
Better 13 26%
Average 20 40%
Bad 03 06%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 28% of said it is good, 26% of them said it better, 40% of employee said it
is average and 6% of employee said it is bad facility for rest room in company.
Good Better Average Bad0
5
10
15
20
25
30
35
40
Opinion Towards Rest Room Facility
Opinion Towards Rest Room Facility
Table: 14
Opinion of Employees towards Working Area Cleanness in Company
Particulars No of Respondents Percentage
Good 23 46%
Better 16 32%
Average 09 18%
Bad 02 04%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 48% of said it is good, 32% of them said it better, 18% of employee said it
is average and 4% of employee said that working area in company is kept clean.
Opinion Towards Cleanness
GoodBetterAverageBad
Table: 15
Opinion of Employees toward Medical Insurance Policy in Company
Particulars No of Respondents Percentage
Fully Satisfied 15 30%
Satisfied 22 44%
No Opinion 05 10%
Dissatisfied 08 16%
Total 50 100%
Interpretation:
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
From the above table 30% of them are fully satisfied, 44% of them are
satisfied, 10% of employee did not give any opinion and remaining 16 %
were dissatisfied with the Medical Insurance Policy in the company.
Fully Satis-fied
Satisfied No Opinion Dissatsfied0
5
10
15
20
25
30
35
40
45
Opinion Towards Medical Insurance Policy
Opinion Towards Medical In-surance Policy
FINDINGS
50% of the respondents employee belong to the age
group of
25 to 30
Most of the Respondent were holding SSLC
It is found that 50% of the Respondent says that they are
not satisfied with the food and says that it’s not hygienic.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Majority of the Respondent consume from the canteen.
It is founded that only 40% of the Respondents were
satisfied with canteen service.
It is observe that only 40% of the Respondents are
satisfied with quality food.
Almost 48% of the Respondent says the price they pay for
their food is moderate.
Majority of the Respondent are happy with the ventilation
facility.
It is observed that 56% of the Respondents are highly
satisfied Lighting facilities.
Almost 58% of the Respondents say that the machines are
maintained well.
It founded that 50% of the Respondent says that there are
dust and fume.
It is observe that 44% of the Respondents are satisfied
company safety equipment.
It is found that the Respondents were not satisfied with
the transport facility provided by the company.
It is found that 58% of the Respondents says the Medical
Facility is good.
It is observed that only 40% of the Respondents say that
Rest room provided is averagely maintained and are not
so good..
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Majority of the Respondent say the companies provide
proper medical facility.
It is observe that 58% of the respondents say it’s better to
have department vice uniform.
SUGGESTION
After the Study that I carried out at Saravana Global Energy ltd for a span of one month where in I found out some issues which the employees were facing and in turn even the company is affected by this. To find out the same problems we carried out a sample questionnaire which included a Sample size of 50 employees. After seeing the questionnaire and the facts that we collected through the questionnaire in the company there
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
are few suggestion that I want to make to the company which can help them to overcome these problems
The company should improve the canteen facility.
The Food provided by the canteen does not satisfy the
needs of the employees working there. So to satisfy
them they should improve the food quality and provide
healthy food.
The company should arrange for better Transport facility for
their workers.
The company is currently providing one bus facility
where the employees are asked to come through the
same bus and go through the same. The factory is
25kms far from city where maximum employees reside.
If they miss the bus they can’t board any other means
as it costs to the employees. Due to this the problem
faced is there is high absenteeism in the company. A
better transport facility would cost a little to the
company but then would reduce absenteeism and
improve productivity.
The company should improve the Rest Room facilities.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
The rest room provided by the company is not in a good
state. It lacks in cleanliness which de motivate the workers
from using it. So a proper and clean rest room is
recommended.
The company should provide Children education Loan facility
to its employee.The company to improve the loyalty from their employees towards the company and reduce absenteeism can provide their employees loans for their children’s education.
The company should provide department vice uniform.This will help the company to differentiate its employee’s department vise. This will help the supervisor to control the employees well and there won’t be any problem regarding employees wasting their time and reduce the productivity.
There is high absenteeism in the company to overcome this problem and to attract employees from not taking unnecessary leave the company can provide additional incentive for those who are regular like the one who comes whole month and no leaves taken providing additional amount of 500rs or the amount which the company feels feasible. This will reduce absenteeism and increase productivity.
Keeping the work environment CleanIt is found that there are dust and fume all over the working place which keeps the working environment unhealthy. So bit more concentration of cleaning would motivate employees working there.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
SWOT ANALYSIS OF THE COMPANY
STRENGTH
High financial flexibility supported by the financial strength
of the promoters.
Well-defined organizational structure.
Strong customer profile.
ISO/IEC 1705:1999 – NABL accreditation for mechanical and
electrical testing are certified
Good will
Good market share
Well established marketing setup.
WEAKNESS
High rate of absenteeism.
No proper transport facilities.
No proper rest rooms.
No proper canteen.
No proper welfare employee welfare.
No Motivation policy
OPPORTUNITY
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
Expansion.
New advance technology.
Can capture more market.
THREATS
Competition.
Government policies.
CONCLUSION
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
The study was carried out by to determine the welfare
measure in Saravana Global Energy ltd .The employees is back
bone of company. So they have to be properly satisfied to make
them more productive and efficient in their working.
In the study I have provided with welfare measures and suggestion to the Company which can help them to improve its productivity and reduce the problems which the employees are currently facing which will motivate workers. Working ambience is very crucial so the report concentrates on importance of good working condition and how an employee gets motivated or de-motivated by this. It also concentrates on the productivity of the company as how the company is affected by the problems faced by the employees, as there is high absenteeism due to transport services to reach the working place and no proper rest room facility. And the food provided to the employees was not healthy which created absenteeism and the employees were not satisfied. In this report we have discussed all the issues and implementation of all the suggestion can help the company to sort out all the issues.
P.A.Jain Bharatesh College of Business Administration, Belgaum
Saravana Global Energy Limited, Cuddalore
BIBLIOGRAPHY
1. Gupta C.B. (1996) HUMAN Research Management - New
Delhi, Sultan Chand & Sons
2. Saravana.com
3. www. Citehr.com
4. www. Google.com
5. Annual Report of the Company
P.A.Jain Bharatesh College of Business Administration, Belgaum