1

Scaling project Operations

2

Why scale?

Dont add more people, if thats possible

But some of us need to ...

Do you really need more people?

3

Challenges

Priority 2

YOU cannot manage every project

4

Hire a Project Manager

5

Giving trust and let go

6

Organization structure for project delivery

7

Project focused

Project Manager 1

Project Manager 2

Project Manager 3

Account Manager

Staff Project 1

Staff Project 1

Staff Project 1

Staff Project 3

Staff Project 3

Staff Project 3

Staff Project 2

Staff Project 2

Project Heavy

8

Line Heavy

Operations Head

Project Manager 1

Staff C1 Project 1

Staff C2 Project 1

Staff C2 Project 1

Staff C3 Project 3

Project Manager 3

Staff C1 Project 3

Staff C2 Project 3

Staff C2 Project 3

Staff C3 Project 3

Manager Project Office

Manager Competence 1

Manager Competence 2

Manager Competence 3

9

Line Heavy - Project

Operations Head

Project Manager 1

Staff C1 Project 1

Staff C2 Project 1

Staff C2 Project 1

Staff C3 Project 3

Project Manager 3

Staff C1 Project 3

Staff C2 Project 3

Staff C2 Project 3

Staff C3 Project 3

Manager Project Office

Manager Competence 1

Manager Competence 2

Manager Competence 3

10

Questions?

Operations Head

11

What is a project?

Cost

Scope

Time

12

Scope

Defining the scope

13

Who can stop your project?

14

When is a project successful?

EfficiencyImpact on customer

Impact on the team

Business success

Preparation for the future

15

When is a project successfull?

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Impact on the team

Business success

Preparation for the future

Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir

16

When is a project successfull?

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Meeting requirements

Actual benefit to

the customer

Customer satisfaction

Brand recognition

Impact on the team

Business success

Preparation for the future

Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir

17

When is a project successfull?

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Meeting requirements

Actual benefit to

the customer

Customer satisfaction

Brand recognition

Impact on the team

Satisfaction

Morale

Skillset improvement

Burnout?

Business success

Preparation for the future

Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir

18

When is a project successfull?

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Meeting requirements

Actual benefit to the

customer

Customer satisfaction

Brand recognition

Impact on the team

Satisfaction

Morale

Skillset improvement

Burnout?

Business success

Sales and profits

Market share

Cash flow

Others

Preparation for the future

Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir

19

When is a project successfull?

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Meeting requirements

Actual benefit to the

customer

Customer satisfaction

Brand recognition

Impact on the team

Satisfaction

Morale

Skillset improvement

Burnout?

Business success

Sales and profits

Market share

Cash flow

Others

Preparation for the future

New technology

New Market

New product line

New core competency

New organizational

capability

Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir

20

Efficiency

Delivering on Time

Delivering on Budget

Delivering the Scope

with Quality

Impact on customer

Meeting requirements

Actual benefit to the

customer

Customer satisfaction

Brand recognition

Impact on the team

Satisfaction

Morale

Skillset improvement

Burnout?

Business success

Sales and profits

Market share

Cash flow

Others

Preparation for the future

New technology

New Market

New product line

New core competency

New organizational

capability

Questions?

21

People, your people

22

Starting something new!

23

Starting something new!Following through, that’s the ride.

24

Enjoy the ride! Have fun.