Post on 04-Apr-2018
transcript
Company Overview Justdid
Jus t l l
X . M .
S H O P O N L I N E 1 CXCXOUTG*
ShopNo» a If Service*
India's only Search Plus engine (Search & Transact) / 71.3MM unique visitors in Q4FY16
Multi platform search engine i ( g f s ^ 60.6MM reviews and ratings*2)
I
^ ^ 16.3MM total business listings*2)
£ M. M 3,68,800 active paid campaigns*2) High rates of direct, mobile and repeat traffic
Profitable business model
Notes
1. Unique visitors are considered across various mediums - Voice, PC Internet, Mobile Internet - these may not necessarily be mutually exclusive. 2. As on 31 March, 2016
3
Justdial Everywhere: Connecting With Users Anytime, Anywhere Just
PC Internet Mobile Internet & Apps Voice/SMS
Justdial.com SORT RESULTS BY Top ResuHs Location Distance » Ratings t Best Deal Image »
User friendly features
- Predictive auto-suggest
- Maps, directions, operating hours, logos, pictures, videos
- Ratings and reviews
Search by company or category or product
Popular category searches
t.justdial.com
Location-based search service
Developed Android, iOS, Windows apps
C8888888888 SMS SEARCH
8888888888 Operator assisted Hotline number across India
24 hours a day, 7 days a week
Multi-lingual support
Company/ category/product searches
4
User Community and Reviews Drive Engagement Justdid
Reviews and Ratings
Millions
70
60
50
40
30
20
10
Mainland China Restaurant 4.3 6501 Votes
<£> Andheri West ...(Map)
S +(91)-22-38530702
^ __ Mani if^fif^T , Sameer and 45 more friends rated this
3 <2 f.
Share Write a Review Your Rating (4.0 ) Clear Edit This SMS/Email Jd Verified
Min. Order ? 1500 | Delivery in 60 Min | & Online Payment Accepted
0
Reviews Ms Kanchan has rated 3 stars
More Information Phone number, Address,
» Official website, Get / Directions/Map etc.
Price range
> 7 8 0 0 - ^ 1 6 0 0
Order Online
Sept'13 Dec'13 Mar'14 June'14 Sept'14 Dec'14 Mar'15 June'15 Sept'15 Dec'15 Mar'16 0
Special focus on Friend's Reviews & Ratings
5
Unique Visitors JustcKal
YOY Growth: 7%
10.00
Q3 FY15 Q4 FY15 Q1 FY16 Q2 FY16 Q3 FY16 Q4 FY16
Web Voice "Mobile
Voice, PC and Mobile - Unique Visitors
Total Unique Visitors are considered across various mediums - Voice, PC Internet, Mobile Internet - these may not necessarily be mutually exclusive.
Attractive Value Proposition for Local SMEs Just
Total Business Listings Million
Paid Campaigns '000
18
16
14
12
10
5.8
7.2
11.
9.1
15.0
16.3
FY11 FY12 FY13 FY14 FY15 FY16
400
350
300
250
200
150
100
50
120
171
369
331
262
206
FY11 FY12 FY13 FY14 FY15 FY16
8
6
4
2
0 0
7
Charting New Heights - Important updates during the quarter JustcKal
Launch of JD Omni Important Updates in the Travel vertical - Cab Booking (Uber & Ola integration) - Train Tickets Booking (IRCTC integration)
Movie Ticket Booking (new screens added)
Loans & Insurance verticals UI enhanced for Search Plus verticals (Table Reservations/ Grocery/ Order Food)
New version of the Android App - Global One-Tap Payment
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Engagement Driven Through Innovative Mobile Applications Justdid
Justdial -Smart Phone Application With A Unique Social Interface
©
©
A n u r a g D e l h i
* Has Rated 255o businesses
S h w e t h a B g l r
Has Rated 1463 businesses
T e s t I p h o n e 5
Has Rated 1032 businesses
PrTtT N e w 3 D S o f t w a r e
Has Rated 887 businesses
N a t h a n B g l r
Has Rated 764 businesses
A m i t V e r m a B g l r
Has Rated 744 businesses
S u p r i y a B g l r
Has Rated 712 businesses
N i l k a n t h j i 3 D
SAB TV Road, And her ! West 9 Nu than Bglr 5 /5 & 12 f r i e n d s ra ted th i s I
Koyla fztf-irnc Cats me 3.9 1211 Votes
Cake Fac to ry Lane, Andher i West 9 Ami t Verma Bglr 5/5 & 15 f r i ends ra t . . .
All Rat ings Friends' Rat ings (13)
Overall Rat ings * * * * . (235) 38 3%
127.2% I 25 1 %
Ratings Over Time
M r C a l l e r * * * * *
M r R a j e s h * * * * *
98"»»"326
v i e w All R a t i n g s
H o u r s O f O p e r a t i o n
17th May, 2016
17th May, 2016
Tag Friends
Search & Transact
Rate & Review
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Search Plus - A natural extension of our core search business Just
Leveraging The Three Cornerstones of Our Success to Do More
Trusted Strong Brand Trusted Strong Brand
Established Relationships
with Local SMEs Across India
Large, Loyal User Community
Established Relationships
with Local SMEs Across India
u Enabling Best Way to Discover Information About Each Other
Large, Loyal User Community
u Enabling "Offline to Online" Shift 1 Enabling Hyper Local Commerce
and Transactions
"Three Clicks to Find" "Three Clicks to Transact"
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Search Plus Services
• Order Food
• Book A Table
• Book A Doctor's Appointment
• Order Grocery
• Order Medicines/Pharmacy
• Order Books
• Diagnostics
• Shopfront / Shop Online
• Flight Tickets
• Order Flowers
• Laundry Pick-up
• Courier Pick-up
• Car Servicing
• AC Servicing
• Water Purifier Servicing
• Mineral Water Order
Justdia!
• Bus Tickets
• Train Tickets
• Schedule a Test Drive
• Book a Cab
• Hotels
• Movie Tickets
• Events
• Recharge & Bill Payments
• Loans
• Spas & Salons
• Insurance
• Tyres & Batteries*
• On Demand Services*
• Automobiles*
• Jobs*
• International SIM cards*
* New verticals added 11
JD Omni - User Interface Justdid
SJ Sri jayamangalam shop & save ... Track Orders Contact Us
Grocery
Breakfasts Cereals
Bread Dairy Eggs Bakery
Snacks & Packaged Food
Beverage
Fruits & Vegetables
Condiments & Baking
Personal Care
Household
BaOyCare Products
Others
Featured Products
AMUL Cheese Spread
?75
200 gm
BRITANNIA CADBURY Bourbon Biscuit Oreo Original Chocolate Sandwich
Biscuits
?20
100 gm
?30
CHECKOUT
BRITANNIA Slimz Cheese Slices
v . ;
?80
1 m ADDTOlH a 1 ADD T O ^
150 gm
- \ 1 ! +
100 gm
ADO TO i j d a ADD TO
?99 ? 1 0 1 ?415 ?155
Categories
Grocery
* Breakfast & Cereals
r > Bread Dairy Eggs Bakery
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Products and Services - Search Plus
Book A Table
= Jd Book a Table V Vr
ITHMill' | Book Now
POPULAR RESTAURANTS NhW HtSIAURANrS
r«x~i M B f
Worti B>ndrJ KU,U AndhmEnl 8 an bra WkI
Order Grocery
~ Biead Dairy Eggs Bnkcy
*• ConHamrtt I Biking
1 i 1 l Samsung Galaxy Note 3 Jet Black l
ISM-N900] .1
Ivery City Mumbai 0
List Of Sellers % Sort By
. . Justdial j a How* '
£ Flipkart •••I J 2 E 2 1 1
a — ? 33,500
\ Sort By
* 21920
Q Amazon
Sd s ^ e a i
? 33.600
I Hundis Telecom JB zinainj*
I JC Veiled
sddfiMnavafcTeiecem £Jj»»»** l25Rshijs
I JC Vailed
Jaoaer ConrnuncaliOfiS
Options of Wallets for Payment
J d E x p r e s s C h e c k o u t
I Detrrery Add/ess : Order Summary Payment Option 4 Payment Confirmation
No. Product Image Product Details o«y MRP Ofter Pnce SJiippmg Address
3 « Bajjj J« 10 JuKtr Mixer Gmdat
1410024] i r 4199 r 2/68 5rn Floor e Wing Palm Court
Comdei. Building M.Unk road A M * Dmarl. n«it to Inin* Mall Mumaao-400064
Debit Card
NM Banking
Caah on Dcfcvwy
v'.' i lu i SP€CIU. OFFE* j
Paylfmoney
Gel 1% tacounl
cpayJAFP «8
fobiKwik
(fyShmart!
Convanieflce Charge ro.oo
Total Amount ,* 2768
poets
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O "J A 1 2:17
Modes of Payment X
Cash on Delivery O
Credit Card O
oefclt Curd o
Net Banking a
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F o b i K w i k
po ie ts smJ^fK
1 Proceed T o Payment 1 1 1 . -13
Justdial
Insurance
= Jd Insurance
<§> © Health insurance Term Insurance
Car insurance Two Wheeler
ft ( = 1 U Discover
Insurance isn't as intimidating a product as il sounds Which is the best deal for you7 Would the insurance policy cover your family'' Is yoi* policy a Third Party plan? is there a room rant limit In your health insurance plan7 Do you haw 10 run through the bureaucratic max* to fit* your claims7 Just fil in your requirements and we will help you find the right answers
Loans
Justdial MANAGE BOOKINGS LOGOUT | Hi Sanhs
Flight Hotel Bus Cab Train Visa Assistance Foreign Exchange International Mobile SIM
O One Way • Return Journey View previous search
V Denver. US - Denver (DEN) ) Mexico City, MX - Benito Juarez (MEX)
Disclaimer Booking can be made lor uplo 9 travellers (Adults + Children)
+ C l a s s of travel, Airline preference
B O O K F L I G H T T I C K E T S
The faster life moves the faster we need to Justdial now brings to you a quick and easy way to book flights online With an excellent ra
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Search Plus: Win-Win for Users and SMEs Justdial
Enable O2O transformation
App to better manage business
Shop front for customer acquisition in local markets
Enhance trust online (via JD guarantee)
Leverage existing hyper local delivery network
Increased engagement and stickiness of users
Increase in monetization streams from SMEs
Natural extension of core search business
Choose vendor in local neighborhood for product of choice
Convenience of 'master app', look no further
Personalized door-step service experience
Real-time price discovery
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The Search Plus Model
New Revenue Streams
Transaction fee
Vendor app usage fee ^
Shopfront rentals
I Display ad revenue
Subscription fee from Vendors
Justdial
Key Metrics to Track in Near Term
User engagement
K j v Vendor adoption and penetration
I No. of listings in each segment
16
We have an Efficient and Profitable Business Model JustcKal
FY2011 FY2016
Paid Campaigns 120,200 3,68,800
Operating Revenue INR 1,839 MM INR 6,908 MM
Operating EBIDTA INR 455 MM INR 1,958 MM*
Operating EBIDTA Margin 25% 28%*
PAT INR 289 MM INR 1,418 MM
PAT Margin 15% 19%
* Note: Operating EBIDTA for FY16 is adjusted for ESOP expenses and one time spends
Quarter ended March 31, 2016 highlights:
• Total operating revenue: INR 1,796 MM
• Adjusted Operating EBITDA margin at 25% for quarter ending March 31, 2016*
• PAT margin at 18% for quarter ending March 31, 2016
* Note: Adjusted Operating EBIDTA is after one-time expenses of Rs. 0.78crore during the quarter
Quarterly numbers are limited review, others are restated financials
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Rapid Revenue Growth
Operating Revenue INR Mn
8000
7000
6000
5000
4000
3000
2000
1000
1839
43
1796
2621
27
2594
3628
51
3577
4613
-21.
4592
YOY growth: 1 7 %
5898
15
5883
6908 56
6852
FY11 FY12 FY13 FY14 FY15
Search • Other Revenue
FY16
Justdial
Key Business Model Attributes
• Paid Advertisers primarily across 11 large Indian cities (Contributes substantially to all of the company's campaigns)
• Paid Advertisers pay fixed monthly or annual fees to run search-led advertising campaigns for their businesses on Justdial's platform
Various types of premium memberships: Platinum, Diamond, Gold and non-premium packages determine priority of placement in search results
— Get direct leads to consumers (actual buyers)
— Paid in advance
— Automatic renewal
• Justdial also runs multiple city campaigns for pan-India customers
• 3,544 tele-sales executives and 1,327 feet on street selling to SMEs and 1,911 Just Dial Ambassadors (JDAs)
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Margin Expansion and Operating Leverage JustcKal
Key Expenses as a % of Operating Revenue Key Drivers
Op. EBIDTA Margins • More paid campaigns
• Improved package pricings, increasing and upgrading contracts
• Deepen and broaden SME coverage
• New categories, new products and services
• Increasing PC Internet and mobile internet usage volume
• Increased brand awareness
i — — i — — i — — i — — i — — i FY11 FY12 FY13 FY14 FY15 FY16
D ersonne l • O the rOPEX • Lease • D e p r e c i a t i o n
* Note: Operating EBIDTA for FY16 is adjusted for ESOP expenses and one time spends 20
Driving Profitability Growth
Profit after Tax (PAT)
INRMn
1600
1400
1200
1000
800
600 506
400
200
288
FY11 FY12
Growing Cash Flows and Return on Capital Just<
Cash Flow from Operations
INR Mn
Return on Net Worth (RoNW)
2,000
1,800
1,600
1,400
1,200
1,000
800
600
400
200
1,846
1,330
957 1,023
600
359
1,492
60%
50%
40%
30%
20%
10%
0%
50%
35% 36%
26% 25% 23%
21%
FY10 FY11 FY12 FY 13 FY 14 FY 15 FY16 FY10 FY11 FY12 FY13 FY 14 FY15 FY16 0
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