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part three

“Ideal Future Exercise

1.

Pre-Wired for Empathy

There’s a reason our brains make us do crazy things...

Mirror NeuronsBrain cells that fire both when someone is

performing an activity and ALSO when he/she watches another person perform the same

activity.

Empathy

✘ Listen intently with full attention, try to understand problems at a cognitive and emotional level and does it all with kindness

✘ Essentially mimic the other person✘ Make tough decisions with empathy✘ Every time you see another person, wish for them to be happy

Negotiations exercise

The five Dysfunctions of a Team

Absence of Trust

Fear of Conflict

Lack of Commitment

Avoidance of

accountability

Inattention

to Results

Discussion Question #1

What are things we can do to establish trust and avoid the five dysfunctions of a team?

Assume everyone is here to serve the greater

good

Three assumptions

Assume that none of us has any hidden agenda

Assume that we are all reasonable even when

we disagree

Praising people skillfully

“You are so smart”

How can you make

that better?

GenuineProcess Praise

(You must have worked hard)Encourage a

growth mindset

Discussion Question #2

How can Regina George improve her compliment?

What elements go into giving a good compliment that “praises people skillfully?”

2.

Being effective and loved

How to be a great, caring boss

How do we find out what makes the world’s best boss?

“You’re hilarious and you get the best out of us” -Michael Scott

After reading Chapter 8, what advice do you have for Michael Scott on how to be a more effective boss?

A Cognitive Component:

“ I understand you”

Leading with compassion

An Affective Component:

“ I feel for you”

A Motivational Component:

“ I want to help you” I WE

Primary rewards or threats

STATUS

✘ Threats of status can easily be triggered

✘ Play against yourself and challenge your personal bests

CERTAINTY

✘ Uncertainty creates an “error response” in your brain that can’t be ignored until they are resolved

✘ Takes away resources from other aspects

AUTONOMY

✘ Perception of exerting control over one’s environment

✘ Feeling helpless in times of stress

RELATEDNESS

✘ Perception of whether another person is a friend or a foe

✘ Need quality and quantity of social connections

FAIRNESS

✘ People may sacrifice their own self-interest for punishment of unfairness

Mindful E-mailingHow to stop reading too much into the emotions

of an email

Brain makes stuff up and believes it

Lose entire mechanism

for communicati

ng feelings

There is another

human on the receiving

end

E-mails that aren’t

supposed to be scary become

scary

Issues and resolution

3.

Three Easy Steps to

World Peace

The process is easy

Start with Me

Make meditation

a field of science

Align meditation

with real life

Any other

questions?