September 2011 Service Reductions Draft Recommendation

Presentation to STA Board of DirectorsJanuary 19, 2011

Service Reduction Requirement

Phase II of three-phase service reduction strategy to align expenses with revenues2011 Budget assumes 7% reduction in Fixed-

Route bus service beginning September 18, 2011

2Draft Recommendation

Service Reduction Timeline

• September – December 2010Preliminary Proposal

• January – February 2011• Public Hearing: February 16, 2011

Draft Recommendation

• Target adoption date: March 16, 2011

Final Recommendation

• Effective Date: September 18, 2011Service Changes

We are here

3Draft Recommendation

Planning Process Inputs

Draft Recommendation

Professional Analysis

Planning Principles

and Policies

Stakeholder Feedback

Professional Analysis

Principles and Policies

• Comprehensive Plan• Board guidance• Route Performance

Report

and Policies

• Employee input• Online survey• Plaza display• Targeted public

meetings• Council / Board

presentations

• Employee input• Online survey• Plaza display• Targeted public

meetings

Draft Recommendation

• Interdisciplinary team review

• Schedule testing• Hours of idea

generation and review

4Draft Recommendation

Summary TableReduction Aspect Reduction Target Preliminary

ProposalDraft

Recommendation

Estimated AnnualSavings

$3 million $3.4 - $3.8 million $3.0 – $3.4 million

Annual Fixed Route Platform Hours Reduced

30,500 34,000 – 38,000 30,000 – 34,000

Fixed Route Coaches Requirement Reduction

25 (over three-phase service reduction)

8 – 11 9 – 11

Fixed Route Ridership Impacts

Retain at least 85% of 2009 Ridership

7.5% to 10.5% loss of system ridership

5% to 6% loss of system ridership

Paratransit Customers Directly Impacted

No TargetLoss of service to

101 customersLoss of service to 8

customers

Routes Eliminated / Consolidated

No Target 9 8

Routes Created No Target 2 2

5Draft Recommendation

Highlights Revised service to Liberty Lake

Route 72 still eliminated in Draft Recommendation Increased frequency at peak and limited midday service on 74 New Route 98 provides service to Liberty Lake 7 days a week

Preserves limited service to Medical Lake Preserves service to high demand destinations on Fairchild Air

Force Base Preserves service on segments of Argonne to Millwood Improved peak-period service on Route 45 Southeast Blvd Provide new Sunday and night service on 23 Maple/Ash Simplified Paratransit boundary implementation

6Draft Recommendation

Meets Geographic Extent Policy of Comprehensive Plan of providing basic bus service within ½ mile of at least 85% of

PTBA urban population

Outline of Remaining Slides

Route changes by geographic areasParatransit impactsNext steps

Draft Recommendation 7

- 79 Daily Trips

- 24 Daily Trips

- 52 Daily Trips

- 70 Daily Trips-17 Daily Trips

14

- 162 Daily Trips

- 9 Daily Trips

- 52 Daily Trips

- 36 Daily Trips

- 80 Daily Trips

- 29 Daily Trips

21

Draft Recommendation

- 50 Daily Trips

- 194 Daily Trips

- 31 Daily Trips

- 75 Daily Trips

- 33 Daily Trips

Draft Recommendation 25

Draft Recommendation

- 33 Daily Trips

- 59 Daily Trips

- 109 Daily Trips

28

Policy Exceptions

Service to Medical Lake does not adhere to policyDoes not meet maximum policy headwaysIs not expected to meet performance standards

32Draft Recommendation

Paratransit Impacts

Implementation of Paratransit boundary associated with 2010 and 2011 reductions will take place September 18, 2011Reduces confusion while still providing 180+

days’ notice of change to all customers affected

Draft Recommendation 33

Draft Recommendation

Paratransit Impact

Route-specific Paratransit Impacts*

Route Anticipated Impact 30 Francis One customer will lose Paratransit service due to proposed route

elimination

41 Latah Two customers will lose Paratransit service due to proposed route elimination

45 Southeast Blvd. Eleven customers will retain service based on proposed route modification who were expected to lose service based on September 2010 reductions

95 Millwood Four customers will lose Paratransit service due to route elimination

96 Pines One customer will lose Paratransit service due to recommended route modification

Draft Recommendation 35

*Impacts shown are relative to the customers’ residences

• Presented to the Board September 15, 2010• Public/Customer Outreach conducted October 1 thru

December

Preliminary Proposal

• Publish January 2011• Continue outreach and public input (January –March)• Hold public hearing February 16, 2011• Written comment thru February 17, 2011

Draft Recommendation

• Present to Operations and Customer Service Committee March 2011

• Board action March 2011

Final Recommendation

• If adopted, bus route changes go into effect September 18, 2011

• Paratransit boundary changes for 2010 and 2011 go into effect the same day

Service Changes

36Draft Recommendation

Next Steps

Notice to potentially affected Paratransit customersCustomer information updates at Plaza, on

fixed-route buses, onlineTargeted outreach effortsFebruary 16 Public Hearing (next STA Board

meeting)Written testimony on Draft

Recommendation due by February 17

Draft Recommendation 37